Service render was great in regard to the animals however, the paperwork for international shipments was handled poorly and was inflated on the pricing. If you need a USDA approved vet please do yourself a favor and go to USDA.gov and look for a Vet there that has done your… Read the full review on Google (opens in new tab)
Animal Hospital at Vista Lakes
8770 Lee Vista Blvd, Orlando, FL 32829Orange CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 441 | |
| Yelp | 4.00 | 55 |
- Star ratings, weighted: 4.36. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.67 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.44.
- What 15 reviews say about care: +0.05 stars.
- Result: 4.48 stars = 79 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally report a positive experience with the clinic's staff and the quality of care provided to their pets. While most feedback highlights professionalism, one reviewer noted specific issues regarding international travel paperwork.
Often praised
- Several reviewers praise the friendly and professional demeanor of both front desk staff and technicians.
- Multiple reviewers mention the doctors are knowledgeable and provide attentive care.
- Reviewers describe the service as efficient and welcoming.
Common concerns
- One reviewer reported difficulties and inflated pricing regarding international travel documentation.
Written by AI from the reviews (members' first, then the newest), Nov 4, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 92% positive, 8% negative, (12) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewGreat care of Raven great customer service View on Google (opens in new tab)
Such an amazing team! From the front desk staff and technicians to Dr. Inniss, everyone is so friendly, knowledgeable, and always willing to help. They’re quick to answer questions, find solutions, and make you feel like your pet is truly in good hands. I couldn’t ask for a… Read the full review on Google (opens in new tab)
Great service from the rime I walked in until check out. View on Google (opens in new tab)
The front staff is very welcoming then the nurse and Dr. were gentle with our baby a bit pricey I must say but I know our baby is in good hands. Thank you Ruthie and Edgar Lee View on Google (opens in new tab)
Star rating only, no written review.
Very professional and accommodating View on Google (opens in new tab)
Star rating only, no written review.
The staff and vet are professional and kind they are also up front about the pric View on Google (opens in new tab)
Star rating only, no written review.
Love Dr Innis and her staff! View on Google (opens in new tab)
Always a good visit and now they have remodeled giving a better feel when you visit. View on Google (opens in new tab)
I am very pleased with the care and respect I am my cat always receive at this office. I would highly recommend them. View on Google (opens in new tab)
Everyone in the staff were great, the doctor is very knowledgeable, and took care of my cat on all the steps of her recovery, very thankful. View on Google (opens in new tab)
Friendly, fast, excelent service View on Google (opens in new tab)
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