nancy laso
Very good service. View on Google (opens in new tab)
Clinic's reply: We genuinely value your feedback. Thank you for sharing your positive experience with us at Animal Hospital at Vista Lakes!
Animal Hospital at Vista Lakes
8770 Lee Vista Blvd, Orlando, FL 32829Orange CountyReal Vet Score 79 out of 100Real Vet ScoreGoodLikely 75–83 given the evidence#34 of 68 scored vets in Orlando How ranked4.4From 496 ratings across 2 sources4.4 on Google (opens in new tab) (441 reviews)4.0 on Yelp (opens in new tab) (55 reviews)Replies to 72% of Google and Yelp reviews (of 18 read)Down 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 441 | |
| Yelp | 4.00 | 55 |
- Star ratings, weighted: 4.36. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.67 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.44.
- What 15 reviews say about care: +0.05 stars.
- Result: 4.48 stars = 79 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally report a positive experience with the clinic's staff and the quality of care provided to their pets. While most feedback highlights professionalism, one reviewer noted specific issues regarding international travel paperwork.
Often praised
- Several reviewers praise the friendly and professional demeanor of both front desk staff and technicians.
- Multiple reviewers mention the doctors are knowledgeable and provide attentive care.
- Reviewers describe the service as efficient and welcoming.
Common concerns
- One reviewer reported difficulties and inflated pricing regarding international travel documentation.
Written by AI from the reviews (members' first, then the newest), Nov 4, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 92% positive, 8% negative, (12) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewMarcia Da Silva
I loved this place! Thanks for taking care of my Maya. All the people here wer kind and lovely with my dog. View on Google (opens in new tab)
Clinic's reply: We are delighted to hear your dog felt cared for and loved by our team. Your kind words mean everything to us!
Kristi Davis
The entire staff from the front desk receptionists to the techs, everyone is very friendly and professional. 10/10 highly recommend! View on Google (opens in new tab)
Clinic's reply: Thank you for your kind words, Kristi! We're thrilled to hear that you had a positive experience at Animal Hospital at Vista Lakes. Our team takes pride in… Read it on Google (opens in new tab)
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