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Real Vet Reviews

Winter Park 436 Pet Doc Hospital

1810 FL-436 #100, Winter Park, FL 32792Orange County
Real Vet Score 45 out of 100Real Vet ScorePoorLikely 37–53 given the evidence#10 of 10 scored vets in Winter Park How rankedBottom 10%4.2From 242 ratings across 2 sources4.2 on Google (opens in new tab) (233 reviews)3.1 on Yelp (opens in new tab) (9 reviews)Google reviews in the last 12 months: 3.4 average from the 15 we've read, below its 4.2 on Google overallReplies to 0% of Google and Yelp reviews, 0 of 5 negative ones (of 15 read)
How this score was calculated
Ratings fromAvgCount
Google4.20233
Yelp3.109
  1. Star ratings, weighted: 4.16. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.40 from 15 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.01.
  4. What 10 reviews say about care: −0.39 stars.
  5. Result: 3.62 stars = 45 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Winter Park 436 Pet Doc Hospital.

Quoted in Google, Yelp and Facebook reviews

Something else
$10
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviews for this clinic are polarized, with some owners praising the attentive and kind nature of the medical staff while others report significant issues with administrative communication. Patients noted a wide range of experiences regarding the thoroughness of medical examinations.

Often praised

  • Attentive and knowledgeable veterinary staff
  • Kind and personable demeanor

Common concerns

  • Poor telephone customer service
  • Long wait times for appointments
  • Inconsistent quality of diagnostic thoroughness

Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.

About this clinic

As stated on the clinic's own website (winterpark436pet.com), checked Nov 1, 2026. Call ahead to confirm.

Veterinarians
Melissa prieto
From Google (opens in new tab)

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What's wrong with it?

I called an appointment for last week in which I had to reschedule for the following week & the guy I spoke with never mention there would be a $10 cancellation fee. & when I went to my appointment the lady at the front was forcing me to sign a paper stating I would be charge… Read the full review on Google (opens in new tab)

Christopher Cortes
From Google (opens in new tab)

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What's wrong with it?

Be ready to wait 2 hrs what is the point of making an appointment horrible! View on Google (opens in new tab)

Romeo Worthington
From Google (opens in new tab)

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What's wrong with it?

Brought my cat here 4 times. Vet said he had allergies. Took him to another vet and turns out it was cancer... If you have to go to a low cost, go to 408 Pet Doc. Same company, but at least the vet there puts a bit more effort in View on Google (opens in new tab)

Brenda Felty
From Google (opens in new tab)

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What's wrong with it?

The process are good but I want happy when I took my 15 yr old dog i in they didn't really listen to what I was saying. 15 was old for a shih tzu. He was sick and was suffering some. The doc gave him some pills for 2 weeks and sent is home. My Fred just kept getting worse. He… Read the full review on Google (opens in new tab)

Brunilda
From Google (opens in new tab)

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What's wrong with it?

Dr. Wallace was very attentive and hopefully my Hope will be better! View on Google (opens in new tab)

Arianne Veliz
From Google (opens in new tab)

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What's wrong with it?

The doctors are very good and kind. The telephone customer service is terrible—absolutely terrible. View on Google (opens in new tab)

John Stafford
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Alexis Rodriguez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

YOHANNA MORILLO
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

its_danny
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Tonguc Oztek
From Google (opens in new tab)

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What's wrong with it?

The doctor was very attentive, gave a lot of information and was very kind indeed. I'm happy to find a place that cares for my dog View on Google (opens in new tab)

Alvir Vasqueza
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Lindsey McClure
From Google (opens in new tab)

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What's wrong with it?

I had an incident with my dog where he was struggling to breathe and he was gagging. I had previously taken my dog to SPCA however, they don’t treat dogs for anything other than vaccinations anymore so when I called this office we were new patients. I called early Tuesday… Read the full review on Google (opens in new tab)

Joseph Almuhtaseb
From Google (opens in new tab)

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What's wrong with it?

I brought my cat in due to concerns about fleas and persistent bad breath. While the veterinarian addressed the flea issue, I also requested that my cat’s mouth be examined. Although my cat was skittish, the staff were able to briefly look inside her mouth and informed me that… Read the full review on Google (opens in new tab)

jennifer graham
From Google (opens in new tab)

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What's wrong with it?

Very clean, affordable and understanding. Dr. Wallace and his Techs are very knowledgeable as well as personable. View on Google (opens in new tab)

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