I had the best experience at Willowdale with Dr.Otte and all her team. I appreciate the straightforward advice and compassion. Great operation and I’ll definitely be back! View on Google (opens in new tab)
Willowdale Veterinary Center
4485 US-17, Fleming Island, FL 32003Clay CountyFlorida premises permit active since 2017(veterinary premises permit VE5171)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 247 | |
| Yelp | 3.50 | 19 |
- Star ratings, weighted: 4.71. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.75 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
- What 16 reviews say about care: +0.07 stars.
- Result: 4.78 stars = 91 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Willowdale Veterinary Center.
Quoted in Google, Yelp and Facebook reviews
- Wellness exam
- $100
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers generally describe Willowdale Veterinary Center as a professional and compassionate facility with long-standing reputations for care. Many owners report positive experiences with both the medical staff and the front office team.
Often praised
- Several reviewers praise the compassion and professionalism of the veterinary staff.
- Multiple reviewers mention the friendly and patient attitude of the support staff.
- Several reviewers highlight the clinic's ability to provide thorough, informative care.
Common concerns
- One reviewer reported a perceived decline in quality of care over several years.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (10) mentions
- Gentle with pets
- 100% positive, 0% negative, (6) mentions
- Treatment results
- 67% positive, 33% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewDr Otte is an amazing, experienced and above all, a highly compassionate veterinary professional. View on Google (opens in new tab)
Friendly, very professional, and great care with animals. The best place to take your fur baby. This is the only place I will trust with the care of my baby. View on Google (opens in new tab)
Been taking our pets there for almost 30 years. They are simply the best!!!!! View on Google (opens in new tab)
Star rating only, no written review.
Dr. Otte is the best !! View on Google (opens in new tab)
The staff here is always so sweet to myself and my Sadie dog. View on Google (opens in new tab)
Star rating only, no written review.
Excellent staff and veterinarians. Personal care and caring with our puppies. Highly recommend View on Google (opens in new tab)
Star rating only, no written review.
Staff gentle and thorough every visit. Been taking our dogs over 15 yrs and always excellent care. View on Google (opens in new tab)
I feel that something has changed in this practice. Over past 5 years their quality has diminished and felt they were only interested in vaccinations and wellness visits. Took my cat in monthly for eating issues and was given antibiotics and $100 plus bills. After weight loss… Read the full review on Google (opens in new tab)
We love Willowdale! Dr. Gimble is fantastic and has been our vet for 2 of our fur babies. Everyone here is so kind and helpful. View on Google (opens in new tab)
We have had numerous dogs as patients at Willowdale Vet. All have received excellent care. If need we have been referred to other care givers. We have also experienced the loss of some pets. They are kind, professional and knowledgeable. View on Google (opens in new tab)
1st visit to become established and address an ongoing problem. Dr. Otte and Michelle were hilarious, helpful and very comfortable. We look forward to having our dogs in their care. View on Google (opens in new tab)
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