Overall a fairly good vet, Dr. Hayes is very caring; but the reason for the 3 star review is tech and communication issues made for a very difficult situation. Update to last paragraph: changed from 2 to 3 stars after I Spoke with Dr. Hayes who explained the situation and we… Read the full review on Google (opens in new tab)
Williamsburg Veterinary Clinic
5518 Central Florida Pkwy, Orlando, FL 32821Orange CountyFlorida premises permit active since 2010(veterinary premises permit VE3975)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 264 | |
| Yelp | 4.20 | 38 |
- Star ratings, weighted: 4.64. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.44 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.59.
- What 15 reviews say about care: −0.06 stars.
- Result: 4.52 stars = 81 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate, patient-centered approach and the attentive care provided by the medical team. While most owners report a welcoming atmosphere, some noted concerns regarding specific operational protocols and pricing.
Often praised
- Many reviewers describe the staff as kind, professional, and genuinely caring toward both pets and owners.
- Several reviewers highlight the clinic's ability to handle anxious or fearful animals with patience and specialized care.
- Multiple reviewers appreciate that appointments are not rushed and that they are provided with detailed information.
Common concerns
- Some reviewers expressed frustration with a 'wait in your car' policy for pet drop-offs.
- A few reviewers mentioned concerns regarding high costs compared to other local clinics.
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Gentle with pets
- 100% positive, 0% negative, (9) mentions
- Front desk and staff
- 78% positive, 22% negative, (9) mentions
- Explaining options
- 75% positive, 25% negative, (8) mentions
- Cost and billing
- 50% positive, 50% negative, (4) mentions
- Wait times and booking
- 0% positive, 67% negative, (3) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (williamsburgvetclinic.com), checked Nov 1, 2026. Call ahead to confirm.
- Credentials
- AAHA accredited
- Services
- dental careemergency carein-house lablaser therapyx-raysultrasoundsurgerywellness exams
- Hours
- Mon: 7:30am – 6:00pm Tues: 7:30am – 6:00pm Wed: 7:30am – 6:00pm Thurs: 7:30am – 6:00pm Fri: 7:30am – 6:00pm Saturday: Closed Sunday: Closed
- Veterinarians
- Dr. C. Michael Hayes
Reviews
Write a reviewMy dog has a history of fear aggression so its always been super important for my to have a vet that feels comfortable handling my dog. My previous vet handled him COMPLETELY different and it felt as if they were walking on eggshells, but Williamsburg Veterinary works with you… Read the full review on Google (opens in new tab)
I have used this clinic since the 90's, through a series of nine cats, and they have been consistently kind, caring, and professional. Dr. Hayes, Dr. Dozier and the staff do their best to put pet parents at ease during stressful health episodes. I can honestly say that I have… Read the full review on Google (opens in new tab)
Dr Hayes, Shanna, and the rest of the team here always provided a warm and welcoming atmosphere for my cat Tiberius. They were very helpful and always happy to explain all of the procedures and options and we never felt rushed. View on Google (opens in new tab)
One of the best pet care experience I had in a long time! the staff treated me and my pet with such care and thoughtfulness. They were able to work around my situation and were so detailed and informative about her care and everything,, would recommend! View on Google (opens in new tab)
6 years after the pandemic and this office STILL has a ‘wait in your car for 25 minutes and we’ll eventually come get your pet, but you’re not allowed in’ protocol. Why upset my dog by prying her out of my arms so a stranger can carry her in, instead of keeping her comfortable… Read the full review on Google (opens in new tab)
Very disappointed with the veterinary care at this clinic. A serious issue with my cat’s health was missed, causing her to suffer for months with a urinary blockage that eventually required surgery. They also dismissed concerns about my second cat, only for another veterinarian… Read the full review on Google (opens in new tab)
Could not recommend a veterinary office more highly than I recommend Williamsburg Vet. As an organization, they’re accommodating, kind, and convenient. As individuals, they truly care. Both Dr. Dosher and Dr. Hayes are incredibly thoughtful physicians and great communicators… Read the full review on Google (opens in new tab)
I’ve brought my dogs a few times here already, they’ve seen both Dr. Hayes and Dr. Dosher. All I can say is they’re amazing!!! They were with another vet for 3yrs and they have never been treated as amazing as they have here. My dog is a bit anxious and it would take 3-4 people… Read the full review on Google (opens in new tab)
Our first time visiting with our 2 Siamese cats. We were a little taken aback by their "fear free" protocol but in the end it worked out fine and the cats did seem pretty chill. They came out to get the cats from our car and put them in their exam room for about 10 minutes… Read the full review on Google (opens in new tab)
Star rating only, no written review.
THE BEST VET EXPERIENCE I HAVE EVER HAD! They were so attentive and gentle with my kitty. She is very anxious cat and normally hates new environments. They had calming music and treats ready for her. Myla is so sweet and very professional. The appointment was in no way rushed… Read the full review on Google (opens in new tab)
Star rating only, no written review.
This place is the best. Treats your pet as if it was theirs. I feel very safe and extremely happy when we go. And my dog buddy loves them! View on Google (opens in new tab)
We've been taking our dogs to Williamsburg Veterinary Clinic since 2013, and they are bar none, the best you'll find for veterinary care. We moved out of state last summer and genuinely miss our visits and the level of support and comfort we received. Two of our three dogs have… Read the full review on Google (opens in new tab)
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