heather Mosel
Wonderful staff! View on Google (opens in new tab)
Westside Animal Clinic
301 Spg Gdn Ave S, DeLand, FL 32720Volusia CountyFlorida premises permit active since 1980(veterinary premises permit VE382, responsible vet J. Emmett Smith)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 82 out of 100Real Vet ScoreGoodLikely 76–89 given the evidence#8 of 11 scored vets in DeLand How ranked4.6From 153 ratings across 2 sources4.6 on Google (opens in new tab) (143 reviews)4.6 on Yelp (opens in new tab) (10 reviews)Replies to 0% of Google and Yelp reviews, 0 of 4 negative ones (of 42 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.60 | 143 | |
| Yelp | 4.60 | 10 |
- Star ratings, weighted: 4.60. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.50 from 30 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.57.
- What 33 reviews say about care: −0.01 stars.
- Result: 4.56 stars = 82 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Westside Animal Clinic.
Quoted in Google, Yelp and Facebook reviews
- Wellness exam
- $200
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its old-fashioned, compassionate approach and the high level of care provided by the veterinarian. While many owners appreciate the affordable pricing and thorough examinations, there are conflicting reports regarding the professionalism and helpfulness of the front desk staff.
Often praised
- Highly regarded for compassionate and attentive veterinary care
- Described as an 'old-school' clinic that prioritizes pet health over profit
- Reported to have reasonable and transparent pricing
Common concerns
- Multiple reviewers reported rude or unhelpful interactions with front desk staff
- Several reports of difficulty reaching the clinic by phone
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 80% positive, 20% negative, (20) mentions
- Gentle with pets
- 100% positive, 0% negative, (12) mentions
- Wait times and booking
- 43% positive, 43% negative, (7) mentions
- Treatment results
- 100% positive, 0% negative, (6) mentions
- Cost and billing
- 100% positive, 0% negative, (5) mentions
- Clean facilities
- 33% positive, 33% negative, (3) mentions
From 33 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewJohn
Took my dog in there for routine check up and shots. Brandi was amazing as well as Dr. Smith. Highly recommend. View on Google (opens in new tab)
melissa hoffler
I was trying to make an appointment the doctor was out of town. The lady that answered the phone acted like I was wasting her time I was just trying to make an appointment, and I accepted the very first appointment that was available in a week. And she under her breath said oh… Read the full review on Google (opens in new tab)
Nancy Ouimette
Star rating only, no written review.
Jennifer Pelham
This place is just great. Like stepping back in time to a time when doctors took time to listen and really work with animals. My cats hadn't been out of the house in years, and were freaking out. I was freaking out, but he came in with his assistant and took care of my… Read the full review on Google (opens in new tab)
Marbelia Chavez
I called different vets near me to make an appointment for a sick male kitten, this place was the only one that did there best to see him right away..the receptionist, the assistant and the Vet are very friendly, helpful and professional and the best thing is that they are… Read the full review on Google (opens in new tab)
Pamela Wilson
I can't say enough good things about this clinic. If you want a Veterinarian and staff that really care about you and your pet, go to Westside and see Dr. Smith. This is an old time Veterinary Clinic, not corporate owned, that care more about treating your pet than money… Read the full review on Google (opens in new tab)
SMarties
I’m really thankful to have met this vet to take care of my dog. He was really attentive, asking background questions to get to know my dog a bit better. I was really pleased with their care, they didn’t try to sell me things my dog didn’t need. Straightforward care with no… Read the full review on Google (opens in new tab)
Johnny B. Goode
Doctor Smith has always been there when I needed him with a smile on his face and a welcoming attitude. View on Google (opens in new tab)
erik kuehn
Great Vet for my cat Aston. Convenient and top notch. Thank you!! View on Google (opens in new tab)
harrison ellis
Star rating only, no written review.
Sue Smith
Love Dr. Smith! He cares so much about your animals as if they were his own. He calls to check up on them after they have been in. Most human Doctors don't do that! The only bad thing I can say is the front desk woman is a jerk! I wish he would get rid of her! She is… Read the full review on Google (opens in new tab)
Midnight Rider
Dr. Emmitt Smith, Debbie and the rest of the staff have always been there for us. Over 40 yrs taking care of our beloved pets, I will never be able to describe everything, but I will say he is incredible , veterinarian and human! View on Google (opens in new tab)
Ashley Panton
Star rating only, no written review.
Kim Sands
Star rating only, no written review.
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