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Real Vet Reviews

West Orange Veterinary Hospital

1350 Winter Garden Vineland Rd, Winter Garden, FL 34787Orange County

Florida premises permit active since 2006(veterinary premises permit VE3473)Check with the state (opens in new tab)Matched to this clinic by address.

Florida premises permit active since 2016(veterinary premises permit VE4901)Check with the state (opens in new tab)Matched to this clinic by address.

Florida premises permit active since 2020(veterinary premises permit VE5874)Check with the state (opens in new tab)Matched to this clinic by address.

Florida premises permit active since 2021(veterinary premises permit VE6038)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 91 out of 100Real Vet ScoreExcellentLikely 87–96 given the evidence#27 of 106 scored vets in Orange County How ranked4.7From 172 ratings across 2 sources4.7 on Google (opens in new tab) (167 reviews)4.8 on Yelp (opens in new tab) (5 reviews)Replies to 95% of Google and Yelp reviews (of 21 read)Up 4 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.70167
Yelp4.805
  1. Star ratings, weighted: 4.70. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.81 from 21 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
  4. What 16 reviews say about care: +0.07 stars.
  5. Result: 4.78 stars = 91 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers generally report a positive experience, highlighting the professionalism of the staff and the thoroughness of care provided for various conditions. Several owners noted that the team is patient and helpful in explaining treatment options.

Often praised

  • Multiple reviewers praise the friendly and professional demeanor of both front and back-office staff.
  • Several reviewers mention that doctors are thorough and take time to answer questions.
  • Reviewers appreciate the attentive care provided for senior pets and those with complex health issues.

Common concerns

  • One reviewer reported a lack of communication between technicians and unprofessional behavior in common areas.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
92% positive, 8% negative, (12) mentions
Explaining options
80% positive, 20% negative, (5) mentions
Treatment results
100% positive, 0% negative, (5) mentions
Gentle with pets
100% positive, 0% negative, (4) mentions
Wait times and booking
100% positive, 0% negative, (3) mentions

From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (wovh.com), checked Nov 8, 2026. Call ahead to confirm.

Credentials
Fear Free certified
Treats
dogscats
Services
wellness examsvaccinesdental caresurgeryorthopedic surgeryx-raysultrasoundin-house labemergency carehouse callsmicrochippingbehavior
Hours
Mon-Fri: 8:00AM - 5:30PM Closed for Lunch: 1:00PM - 2:00PM Open second Saturday per month at Hamlin office from 8:30AM-1:00PM
Veterinarians
Ryan Blair
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you, Ryan!
Mary L
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you, Mary!
Yadis Navarro
From Google (opens in new tab)

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What's wrong with it?

I’ve been taking my dogs to West Orange Animal Hospital for about 10 years now. The attention they’ve always given our fur babies has always been top notch. We’re down to one senior baby now who just recently had to have surgery and they’ve been so attentive to her senior needs… Read the full review on Google (opens in new tab)

Clinic's reply: We are so glad that we're able to help! Thank you so much for your continued trust with us! ❤️
Mike D
From Google (opens in new tab)

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What's wrong with it?

I don't like leaving reviews unless I've had exceptional experiences with a business. Dr. Kuester is the real deal. She takes such good care of our pup who has some challenging health issues. I cannot recommend her enough! View on Google (opens in new tab)

Clinic's reply: Thank you so much, Mike! We think Dr Kuester is amazing too!
NYC
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: ❤️
Erika Gagnon
From Google (opens in new tab)

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What's wrong with it?

I was very pleased with our visit to establish care for my dog. Dr. Casad was very kind and thorough. Staff in front and back of practice was very professional and friendly. View on Google (opens in new tab)

Clinic's reply: Thank you so much, Erika! Welcome to the WOVH community! 🥳
Lauren Norton-Garcia
From Google (opens in new tab)

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What's wrong with it?

They helped me even though I accidentally made an appointment for the next month. Very nice and understanding people. I recommend taking your babies here. View on Google (opens in new tab)

Clinic's reply: Thank you, Lauren! Glad we could help ☺️
Antonio Alaniz
From Google (opens in new tab)

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What's wrong with it?

Came over from Clermont, this hospital actually picks up the phone instead of using an automated system with little feedback. Amazing service and took care of our pup during a ambulatory situation! View on Google (opens in new tab)

Clinic's reply: So glad we could help, Antonio! Thank you for the kind words ☺️
Ashley Vess
From Google (opens in new tab)

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What's wrong with it?

Entire staff and doc was super friendly and informative! Will be back with our other pets! View on Google (opens in new tab)

Clinic's reply: Thank you, Ashley! We can't wait to see you again!
Michele Karnauchov
From Google (opens in new tab)

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What's wrong with it?

Dr Casad is always caring and professional, I know my dogs are in good hands . Travis is wonderful and kind as well, he ways takes the time to play with my dogs and build trust before taking them back .All the staff are friendly and we never have to wait more than a few minutes… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for the kind words, Michele! We greatly appreciate it ❤️
Mallory Beck
From Google (opens in new tab)

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What's wrong with it?

The staff is so friendly and helpful! The team answered all my questions and helped me understand what was best for my dog! Highly recommend! View on Google (opens in new tab)

Clinic's reply: Thanks so much, Mallory! We intentionally keep our appointment times longer than industry standards so that we can have ample time with our clients and patients
Judy Carson
From Google (opens in new tab)

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What's wrong with it?

I always have a positive experience at the Hamlin office. Dr. Casad is always so wonderful. I will continue to bring both dogs to this office. View on Google (opens in new tab)

Clinic's reply: Thank you, Judy! Dr Casad is amazing!
Thomas Bowen
From Google (opens in new tab)

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What's wrong with it?

Friendly and professional. View on Google (opens in new tab)

Clinic's reply: Two of our core values! 😊 Thank you, Thomas!
Ricardo Bonomi
From Google (opens in new tab)

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What's wrong with it?

Wonderful place, all staff is friendly with the owners, and most importantly, with the dogs. I have a 1 year old Labrador, and they were excellent to handle him and his energy and excitement. It was my first time there and I feel I did the bet decision ever. View on Google (opens in new tab)

Clinic's reply: Thank you so much, Ricardo! Welcome to the WOVH community!
Angelica Montoya Velasquez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you, Angelica!

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