Shannon E
Star rating only, no written review.
West Orange Veterinary Hospital
1350 Winter Garden Vineland Rd, Winter Garden, FL 34787Orange CountyFlorida premises permit active since 2006(veterinary premises permit VE3473)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 2016(veterinary premises permit VE4901)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 2020(veterinary premises permit VE5874)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 2021(veterinary premises permit VE6038)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 91 out of 100Real Vet ScoreExcellentLikely 87–96 given the evidence#27 of 106 scored vets in Orange County How ranked4.7From 172 ratings across 2 sources4.7 on Google (opens in new tab) (167 reviews)4.8 on Yelp (opens in new tab) (5 reviews)Replies to 95% of Google and Yelp reviews (of 21 read)Up 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 167 | |
| Yelp | 4.80 | 5 |
- Star ratings, weighted: 4.70. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.81 from 21 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
- What 16 reviews say about care: +0.07 stars.
- Result: 4.78 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally report a positive experience, highlighting the professionalism of the staff and the thoroughness of care provided for various conditions. Several owners noted that the team is patient and helpful in explaining treatment options.
Often praised
- Multiple reviewers praise the friendly and professional demeanor of both front and back-office staff.
- Several reviewers mention that doctors are thorough and take time to answer questions.
- Reviewers appreciate the attentive care provided for senior pets and those with complex health issues.
Common concerns
- One reviewer reported a lack of communication between technicians and unprofessional behavior in common areas.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 92% positive, 8% negative, (12) mentions
- Explaining options
- 80% positive, 20% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Wait times and booking
- 100% positive, 0% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (wovh.com), checked Nov 8, 2026. Call ahead to confirm.
- Credentials
- Fear Free certified
- Treats
- dogscats
- Services
- wellness examsvaccinesdental caresurgeryorthopedic surgeryx-raysultrasoundin-house labemergency carehouse callsmicrochippingbehavior
- Hours
- Mon-Fri: 8:00AM - 5:30PM Closed for Lunch: 1:00PM - 2:00PM Open second Saturday per month at Hamlin office from 8:30AM-1:00PM
- Veterinarians
- Dr. Jon E. NadlerFlorida license VM8623, current
- Dr. Xander Casad
- Dr. Hunter SchrankFlorida license VM17100, current
- Dr. Rebecca BrownFlorida license VM14273, current
- Dr. Clemence MarkwardtFlorida license VM14696, current
- Dr. Katie Passilla
- Dr. Lindsay KuesterFlorida license VM9514, current
Reviews
Write a reviewTori Torres
We’ve had such a paw-sitive experience with the team at WOVH! From scheduling, to exam, to diagnosis, and to treatment, everyone has been incredibly patient and friendly. Dr. Passilla was kind and personable, and she thoroughly answered our (numerous) questions so we felt… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much, Tori! We pride ourselves on client communication and education so your review is greatly appreciated!
Denise DeLawter
Very caring doctors and staff at this clinic. They were very personable and helpful through some pretty serious dog medical issues. I have recommended them to several neighbors who love them just as much as I do. Great vet. View on Google (opens in new tab)
Clinic's reply: Thank you so much, Denise, for your continued trust in us with your precious pups! Your referrals aid us in helping even more people and their pets 😺🐶
Nadia Kotys
Always receive exceptional care, highly recommend! View on Google (opens in new tab)
Clinic's reply: Thank you so much, Nadia!
Caleb Hudson
Reasonable price for quick and excellent service View on Google (opens in new tab)
Clinic's reply: Thank you, Caleb! We love hearing this feedback!
Rob Morgan
Worst Vet I've been too. Lack of communication between techs. Not being clear on options so to push over priced solutions. Techs talking about customers in the back rooms and being overheard in the lobby. Techs arguing with customers. View on Google (opens in new tab)
Clinic's reply: Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet the level of care and professionalism we strive to provide for… Read it on Google (opens in new tab)
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