Carla Walsh
Great caring doctors. Three doctors overseeing the care of our beloved dog. Two great and caring Techs. View on Google (opens in new tab)
Viscaya Prado Veterinary Hospital
920 Country Club Blvd, Cape Coral, FL 33990Lee CountyFlorida premises permit active since 1986(veterinary premises permit VE1272, responsible vet Milton J Mckelvie)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 1992(veterinary premises permit VE1972, responsible vet Milton J Mckelvie)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 74 out of 100Real Vet ScoreMixedLikely 70–77 given the evidence#7 of 12 scored vets in Cape Coral How ranked4.4From 843 ratings across 2 sources4.5 on Google (opens in new tab) (793 reviews)2.7 on Yelp (opens in new tab) (50 reviews)Down 4 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 793 | |
| Yelp | 2.70 | 50 |
- Star ratings, weighted: 4.39. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.33 from 6 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.38.
- What 5 reviews say about care: −0.04 stars.
- Result: 4.34 stars = 74 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviews for Viscaya Prado Veterinary Hospital are polarized, with some owners praising the staff's demeanor while others report significant dissatisfaction regarding medical outcomes and communication. The feedback highlights a contrast between perceived compassionate care and allegations of profit-driven practices.
Often praised
- Several reviewers mention helpful and caring front desk staff
- Reviewers describe the doctors and technicians as caring
Common concerns
- One reviewer reported significant dissatisfaction with communication and perceived prioritization of profits over pet care
Written by AI from the reviews (members' first, then the newest), Nov 8, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (3) mentions
From 5 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewsara harlow
The lady’s at the front desk where so helpful and caring Thank you for helping ( dove ) View on Google (opens in new tab)
Sherrie Schuelke
Star rating only, no written review.
Kim Jones
Dr McKelvie literally saved the lives of two of my rescue cats in one week. THANK YOU, Dr M! View on Google (opens in new tab)
Ryan McElroy
This place scammed me and killed both of my dogs. My first dog was killed mid-surgery for a routine blockage, and my second dog was recommended chemotherapy by a vet after another vet said it wouldn't work. I was told my dog would live 1-3 months without chemotherapy, but would… Read the full review on Google (opens in new tab)
Liz the Lizard Lady
Very friendly, and helpful View on Google (opens in new tab)
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