Charitza Erazo
Star rating only, no written review.
VETS ER: Veterinary Emergency Triage and Surgery
Emergency vet
5341 N Socrum Loop Rd, Lakeland, FL 33809Polk CountyFlorida premises permit active since 2023(veterinary premises permit VE6612)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 75 out of 100Real Vet ScoreGoodLikely 68–83 given the evidence#23 of 28 scored vets in Lakeland How ranked4.5From 141 ratings across 2 sources4.5 on Google (opens in new tab) (130 reviews)3.9 on Yelp (opens in new tab) (11 reviews)Down 6 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.50 | 130 | |
| Yelp | 3.90 | 11 |
- Star ratings, weighted: 4.45. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.80 from 5 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.32.
- What 3 reviews say about care: +0.06 stars.
- Result: 4.38 stars = 75 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers describe the staff as compassionate and supportive during difficult situations. The clinic is noted for being patient and attentive despite high volumes of patients.
Often praised
- Staff are described as kind and understanding
- Patient care during difficult moments
- Attentive service even when busy
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 3 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (vetserlakeland.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- surgeryx-raysultrasoundin-house lab
- Payment options
- payment plans
- Hours
- Mon-Fri 5:00PM - 8:00AM | Sat-Sun 24hrs
Reviews
Write a reviewDove
Even through the hardest decision we've ever had to make, the staff were absolute angels and helped us through every moment. View on Google (opens in new tab)
Justin Gay
Went above and beyond to try to save our baby and as soon as there was nothing left to do made sure we got to have a proper goodbye with him as comfortable as possible before he passed. Could not have asked for anything more. Thank you for making sure Binky's last moments were… Read the full review on Google (opens in new tab)
e.
they were so nice and amazing!! very patient and understanding even when they were super busy. they took amazing care of my chapo 🫶🏻❤️ View on Google (opens in new tab)
Kenneth Synder
Star rating only, no written review.
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