Andrea Y
Very expensive, but very clean ans professional. View on Google (opens in new tab)
Veterinary Healthcare Associates
Emergency vetOpen 24 hours
3025 Dundee Rd, Winter Haven, FL 33884Polk CountyFlorida premises permit active since 2010(veterinary premises permit VE4031)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 70 out of 100Real Vet ScoreMixedLikely 68–72 given the evidence#31 of 42 scored vets in Polk County How ranked4.1From 2,356 ratings across 2 sources4.2 on Google (opens in new tab) (2,190 reviews)2.8 on Yelp (opens in new tab) (166 reviews)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.20 | 2,190 | |
| Yelp | 2.80 | 166 |
- Star ratings, weighted: 4.10. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.71 from 7 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.26.
- What 5 reviews say about care: −0.00 stars.
- Result: 4.25 stars = 70 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers generally describe a professional environment where staff members are noted for their compassionate and knowledgeable approach to patient care. While some mention high costs, many owners report feeling comfortable with the clinic's ability to manage complex medical situations.
Often praised
- Several reviewers praise the staff for being compassionate and patient.
- Multiple reviews highlight the professional and knowledgeable nature of the team.
- Reviewers appreciate the clear communication provided during medical episodes.
Common concerns
- One reviewer mentions that the clinic is very expensive.
Written by AI from the reviews (members' first, then the newest), Nov 8, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (3) mentions
- Treatment results
- 100% positive, 0% negative, (3) mentions
From 5 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewWynter Harris
VHA was amazing at making sure my dog got through his medical episode safely and back home to me. Christina at the front desk was also AMAZING. Please keep her. She helped us with so much and answered or found the answers to all of our questions. Talked with us and helped keep… Read the full review on Google (opens in new tab)
Cori Shawley
I would highly recommend this place. Everybody I encountered was amazing. Staff was very compassionate, patient, and knowledgeable throughout the day with every interaction. This establishment as a whole made me very comfortable in their ability to figure out what was going on… Read the full review on Google (opens in new tab)
Omar Diaz
Star rating only, no written review.
Deborah Baldwin
I love VHA, the staff is wondeful, caring, and knowledgeable of whats going on with my dog. They show compassion and concern. I trust them with my dog. Dr Fernandez has been wonderful but she is no longer with VHA. We meant with a new vet and I can't remember her name, she was… Read the full review on Google (opens in new tab)
Shannon Jarvis
Star rating only, no written review.
Clinic's reply: Thank you so much for the 5-star review! We’re grateful for your trust in our VHA team and honored to care for you and your pet!
cassandra Montoro
I'm so very grateful for everything that has been done and is continued to be done for our beautiful girl Rosie. You will never know how much it is truly appreciated. Thank you for your considerations Dr. Hernandez- I believe that was her name- she helped us with Rosie's… Read the full review on Google (opens in new tab)
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