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Real Vet Reviews

Vetco Total Care

2201 WP Ball Blvd, Sanford, FL 32771Seminole County
Real Vet Score 60 out of 100Real Vet ScoreMixedLikely 54–66 given the evidence#7 of 9 scored vets in Sanford How ranked4.2 from 351 Google ratings (opens in new tab)Replies to 100% of Google and Yelp reviews, 3 of 3 negative ones (of 15 read)
How this score was calculated
Ratings fromAvgCount
Google4.20351
  1. Star ratings, weighted: 4.20. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.00 from 15 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.17.
  4. What 10 reviews say about care: −0.17 stars.
  5. Result: 4.00 stars = 60 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Vetco Total Care.

Quoted in Google, Yelp and Facebook reviews

Something else
$422
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Pet owners report a polarized experience at this clinic, with many praising the attentive care and knowledge of the medical staff while others reported significant issues with communication and professional conduct. While some clients felt well-cared for by the technicians and doctors, others described interactions as impersonal or confrontational.

Often praised

  • Attentive and knowledgeable veterinary staff
  • Friendly and welcoming support staff
  • Clear communication regarding treatment plans

Common concerns

  • Inconsistent professionalism and demeanor of certain doctors
  • Administrative errors with appointment tracking
  • Perceived high costs for some procedures

Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.

Karla B
From Google (opens in new tab)

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What's wrong with it?

Awesome service by the tech and the vet with clear information. Loved them and I think Xena did too 😊 View on Google (opens in new tab)

Clinic's reply: Hi Karla, we're delighted our team provided clear guidance and helped make the visit a positive experience for both you and Xena. Providing informed care is… Read it on Google (opens in new tab)
steve evans
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: We're sorry to hear that your recent experience resulted in a less-than-positive rating. Your feedback is important to us.
anita jones
From Google (opens in new tab)

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What's wrong with it?

The Vet and Tech was super amazing!!!! This is going to be my go to for my Molly. They showed her so much love and care and walked me through every step of what she needed!! View on Google (opens in new tab)

Clinic's reply: Hi Anita, thank you for acknowledging our team. We're pleased Molly received good care and that you felt supported during your visit. We strive to be a trusted… Read it on Google (opens in new tab)
Zakia R.
From Google (opens in new tab)

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What's wrong with it?

Im fine with Vetco but there is one thing I didnt like. I have an appt scheduled for the 11th and my husband picked up my cat's meds on the 2nd. Vetco then sent a message to my phone at 2:36pm stating I had a 2:30 pm appt and then marked it as a missed appointment. My husband… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Zakia. The health and wellness of pets is always our top priority, and we appreciate you reaching out. We’d like to assist you further. Please email us at… Read it on Google (opens in new tab)
Shytasha Porter
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Tammy Rivera
From Google (opens in new tab)

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What's wrong with it?

Dr. Shine is an amazing!!! I would give her a million star rating if it was possible!! Thank you Dr. Shine for all you do!! View on Google (opens in new tab)

Clinic's reply: Your appreciation for Dr. Shine shines through beautifully, Tammy. A “million star rating” says it all, her dedication clearly makes a huge impact. Thank you… Read it on Google (opens in new tab)
Julie Gorman
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Shaneak Toliver
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Irma Alvarado
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
SARA ADAMS
From Google (opens in new tab)

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What's wrong with it?

I have my Luna and Cheddars and the staff at Vetco have been amazing. They engage with me and my fur babies. They all are very through. I appreciate all of you guys View on Google (opens in new tab)

Clinic's reply: Hi Sara! We are glad Luna and Cheddars received such thorough and caring support during their visit. Our team aims to create a positive and engaging experience… Read it on Google (opens in new tab)
Mary Catherine Williams
From Google (opens in new tab)

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What's wrong with it?

Everyone was cordial and welcoming. The doctor was knowledgeable and accommodating. She suggested five items I couldn't address due to lack of funds so what she did do made a huge difference in LoLa's health as she stopped scratching and takes her medicine. There were no… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Mary, your feedback is important to us, and we want to help. Please contact us at [email protected] with your name, pet's name, phone number, and Case… Read it on Google (opens in new tab)
Stuart Searles
From Google (opens in new tab)

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What's wrong with it?

This was my first time visiting this location. Upon arriving the "receptionist" greeted me and took initial info. Was lead into a exam room.. Then received a text with their treatment plan. Have not seen a vet. How do you put together a treatment plan without an exam . Plan was… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Stuart, your feedback is important to us, and we want to help. Please contact us at [email protected] with your name, pet's name, phone number, and… Read it on Google (opens in new tab)
Renea Austin
From Google (opens in new tab)

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What's wrong with it?

Sooooo happy you have Dr.Shine as our permanent Vet!!! She and all the employees are great. Please don't change then!!! View on Google (opens in new tab)

Clinic's reply: Hi Renea. We're delighted to hear that you're so pleased with your permanent vet and our team's service! We value your trust and look forward to maintaining… Read it on Google (opens in new tab)
Naruto Uzumaki
From Google (opens in new tab)

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What's wrong with it?

The main doctor is disgustingly rude. The one with the bald head. HES RUDE. I brought my cat in and the main doctor started yelling at me saying I need to get a rabies shot for my cat as I’m sitting in the lobby. I wasn’t even in the exam room. It was embarrassing. My cat is an… Read the full review on Google (opens in new tab)

Clinic's reply: Hi there, your feedback is important to us, and we want to help. Please contact us at [email protected] with your name, pet's name, phone number, and… Read it on Google (opens in new tab)
Nancy Fredette
From Google (opens in new tab)

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What's wrong with it?

Great they addressed Chewys problems and the staff were very polite View on Google (opens in new tab)

Clinic's reply: Thank you for sharing your experience, Nancy! We're so glad to hear that Chewy received the care and attention needed, and that our staff made you feel welcome… Read it on Google (opens in new tab)

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