Jonathan Hernandez
Star rating only, no written review.
Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Vetco Total Care
205 Palm Bay Rd NE #155, Melbourne, FL 32904Brevard CountyReal Vet Score 59 out of 100Real Vet ScoreMixedLikely 54–64 given the evidence#22 of 24 scored vets in Melbourne How rankedBottom 10%4.4From 492 ratings across 2 sources4.4 on Google (opens in new tab) (488 reviews)3.0 on Yelp (opens in new tab) (4 reviews)Google reviews in the last 12 months: 3.7 average from the 20 we've read, below its 4.4 on Google overallReplies to 100% of Google and Yelp reviews, 6 of 6 negative ones (of 20 read)Down 19 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 488 | |
| Yelp | 3.00 | 4 |
- Star ratings, weighted: 4.39. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.70 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.23.
- What 16 reviews say about care: −0.24 stars.
- Result: 3.99 stars = 59 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Vetco Total Care.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $414
median of 2 mentions, $77 to $750
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate staff and professional atmosphere during both routine checkups and serious medical situations. However, some owners expressed dissatisfaction regarding high costs for certain medications and inconsistent communication regarding test results.
Often praised
- Staff are described as kind, attentive, and professional
- Positive experiences with thoroughness during exams
- Ease of use for online scheduling and mobile app
Common concerns
- Reports of inflated pricing on specific medications
- Concerns regarding the length of physical examinations
- Issues with follow-up communication for test results
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 83% positive, 17% negative, (12) mentions
- Explaining options
- 56% positive, 33% negative, (9) mentions
- Treatment results
- 57% positive, 43% negative, (7) mentions
- Cost and billing
- 33% positive, 67% negative, (6) mentions
- Gentle with pets
- 80% positive, 20% negative, (5) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewLindsey Scott
I had to put my dog down at 16 years old. Everyone made it such a peaceful and comfortable experience for me and my lexie. I highly recommend coming here for anything to do with your animals, all of the staff and vets are amazing and really care. Thankyou vetco! View on Google (opens in new tab)
Clinic's reply: Thank you for sharing such a meaningful experience with our team, Lindsey. We are dedicated to providing compassionate, dignified care that supports pets and… Read it on Google (opens in new tab)
Tracy Moore
I cannot thank Karen and the entire staff at the Petco Veterinary Hospital enough for the incredible care they gave my furry baby. ❤️🐾 Karen’s compassion, patience, and genuine passion for animals truly stood out. The level of care she provided was honestly better than what I… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review, Tracy! We're glad your furry baby received such attentive care and that our team helped make you feel supported throughout the… Read it on Google (opens in new tab)
Jeremy's screen repair
Star rating only, no written review.
Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Mary Grey
Star rating only, no written review.
Clinic's reply: Thank you so much for the great rating! We’re happy to know you had a positive experience. Your support truly means a lot!
Chris Watkins
After seeing multiple other reviews with the same problem I’m convinced this man is scam ming people! My wife took our sick dog here last week and spent HUNDREDS of dollars and we were never once offered any type of medication. We ended up having to go somewhere else and pay… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Chris, thank you for taking the time to share your experience. We're disappointed to hear about the issues you encountered. Please reach out to… Read it on Google (opens in new tab)
Christine J.
I came here to get a wellness checkup and to update the vaccines for my mom's dog, a chihuahua. It was SUPER easy to make the appointment online. The vet tech who greeted me and helped my dog was extremely cheerful and friendly. She took care of Annie and she & the vet came in &… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Christine, thank you for your feedback. We're happy that Annie received attentive care and that our team made her visit comfortable. It's great to hear the… Read it on Google (opens in new tab)
Sandy Rattray
The staff great but I didn't think to much of the actual exam thats lasted maybe 4 min? Also price for rabies shot was i think 45$ I have a very small dog. I will look somewhere else for shot. Prices too high. I did request check up for worms. $77 not invkude medicine if… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Sandy, thank you for sharing your feedback with us. We believe every animal deserves the best possible care and attention, and everything we do is focused… Read it on Google (opens in new tab)
Jessica Manzano
Had a great experience bringing my new puppy here. The staff was incredibly kind and attentive during his first exam. I'm happy to continue bringing him here for his care. View on Google (opens in new tab)
Clinic's reply: Thank you for your feedback, Jessica. We strive to make early health milestones as smooth as possible, and our team loved showering your new puppy with care… Read it on Google (opens in new tab)
Tina ItsaSecret
Tech service is very good. Vet service is ok. Price for Simparica Trio is grossly inflated! If I hadn't already paid for the puppy plan for the year I would go elsewhere. The overall feeling is commercial like. View on Google (opens in new tab)
Clinic's reply: Thank you for sharing your feedback, Tina. We are glad some aspects of your visit met your expectations. We aim to balance affordability with quality care, and… Read it on Google (opens in new tab)
Diane Baker
Vet required xray when he knew we needed an mri or ct scan to see the soft tissue as we knew this was not a bone issue. Instead of referring to the correct people, he just wanted to get paid. Very disappointed in the non care given. View on Google (opens in new tab)
Clinic's reply: Hi Diane, thank you for taking the time to share your experience with us. Please reach out to [email protected] with your name, pet's name, phone number… Read it on Google (opens in new tab)
Michelle L
I have visited this location many years ago and had a okay experience. My cat got suddenly sick so I decided to give them another shot and wow - what a nice turn around at that clinic. The doctor treated my cat properly and he has made a full recovery. My technician (she had a… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Michelle! We’re thrilled that our team’s attentive care and kindness made such a difference during a challenging time. Your recognition of our dedication… Read it on Google (opens in new tab)
Samantha MacEachron
Thank you, Vetco Team! We had to take our 2-year-old Mini Goldendoodle, Sprinkles, to Vetco Total Care for a urinary issue, and we are so grateful for the care we received. Dr. Wagner was incredibly thorough and informative throughout the entire process. He always took the… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Samantha, we’re glad Dr. Wagner, Ann Marie, and the rest of our team provided detailed, reassuring guidance and helped you feel confident throughout… Read it on Google (opens in new tab)
Deborah Haynes
Lots of attention. I believe we received an accurate diagnosis. The price was very reasonable. View on Google (opens in new tab)
Clinic's reply: Thank you for your feedback, Deborah. We're happy to hear you received attentive care, a clear assessment, and found the pricing reasonable. We look forward to… Read it on Google (opens in new tab)
Alana Roderick
I brought my pet here for a recheck after an emergency clinic visit. He needed a bandage change and the doctor on staff said that he wouldn't do it based on prior instances with another patient being bandaged incorrectly. We were turned away immediately. I was extremely… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for taking the time to share your experience, Alana. We’re sorry to hear that your visit didn’t meet expectations, as compassionate, thorough care is… Read it on Google (opens in new tab)
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