56Real Vet Score 56 out of 100Real Vet ScoreMixedLikely 51–61 given the evidence#13 of 18 scored vets in Kissimmee How ranked4.1From 491 ratings across 2 sources4.1 on Google (opens in new tab) (487 reviews)2.0 on Yelp (opens in new tab) (4 reviews)Replies to 100% of Google and Yelp reviews, 3 of 3 negative ones (of 15 read)Down 3 points since September 2026How this score was calculated
Ratings from
Avg
Count
Google
4.10
487
Yelp
2.00
4
Star ratings, weighted: 4.08. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.00 from 15 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.08.
What 13 reviews say about care: −0.18 stars.
Result: 3.90 stars = 56 / 100. Based on many ratings.
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AI
Reviews for Vetco Total Care are polarized, with some owners praising the friendly and attentive staff while others report significant issues regarding communication and billing. Experiences vary greatly between those who felt well-cared for and those who felt the clinic prioritized profit over patient care.
Worst place to take your pet!!! This place is a complete scam. My cat was seen for an ear infection told they didn't have the antibiotics prescribed and I would need to come back to pick them up. I arrived exactly as told on the day I was expected just to be told that I would… Read the full review on Google (opens in new tab)
Dont you love when a vet uses your pet as a pawn to make as much money off of you as possible?
No?
Yea, me either.
My mother in law took her cat in for an ear infection with a coupon for a free visit.
How lucky! She was going to be able to get "amazing" care for a cheaper cost… Read the full review on Google (opens in new tab)
Clinic's reply: We're happy to hear about this, Joanny. Our team is committed to creating a warm, supportive place for pets and the people who love them. Thank you for… Read it on Google (opens in new tab)
Clinic's reply: Hi Maria. Our team is committed to providing expert guidance and service, making sure every pet parent feels confident and supported during visits. Thank you… Read it on Google (opens in new tab)
My Yorkie Rozy has been getting care at tha Vetco clinic since she was 20 weeks old. I have always been happy but today I met the most attentive and caring tech. Dee was wonderful, asked the right questions regarding Rozy, took her time examining her and explained all that I… Read the full review on Google (opens in new tab)
Clinic's reply: It's great to hear about this, Josefina. We aim to deliver veterinary visits where pets feel safe and pet parents feel fully supported with clear guidance and… Read it on Google (opens in new tab)
Clinic's reply: Thank you for sharing! Our team is committed to offering compassionate care, ensuring every pet feels comfortable and valued during their visit. We appreciate… Read it on Google (opens in new tab)
I felt the exam was not thorough enough. I ended up taking my pet to her actual vet. Where she examined thoroughly and received medication for her condition. View on Google (opens in new tab)
These people have absolutely no idea what they are doing. We get there for our appointment exactly at 3:30 and wait 45 minutes just to get into a room, they are super behind. We get in the room and the first guy named Ellijah is already giving us a bill with out a doctor ever… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Pedro, thank you for sharing your feedback with us. We believe every animal deserves the best possible care and attention, and everything we do is focused… Read it on Google (opens in new tab)
Clinic's reply: Hi Andre. Ensuring you have a seamless and reliable experience every time you walk through our doors is always our top priority. We'll be glad to serve you… Read it on Google (opens in new tab)
Clinic's reply: Thank you for sharing your experience with us, Faith! We’re glad our team could support you during a difficult time, and we sincerely hope your cat is… Read it on Google (opens in new tab)
El doctor Pabon nos explicó pasó a paso acerca de las próximas vacunas y tratamientos para el felino View on Google (opens in new tab)
Clinic's reply: Thank you for sharing your experience, Cristian. We're glad to know Dr. Pabon provided clear explanations and guided you through the vaccination and treatment… Read it on Google (opens in new tab)
Clinic's reply: Thank you for your feedback, Fernanda. We're pleased that Pabon provided attentive care for your cats and took the time to answer your questions. We appreciate… Read it on Google (opens in new tab)
Clinic's reply: Thank you for your feedback, Luis. We are pleased to know Dr. Pavón provided gentle and attentive care for the kittens. We appreciate your trust and look… Read it on Google (opens in new tab)