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Real Vet Reviews

VCA Village Animal Hospital

Emergency vet

1340 Palm Bay Rd NE, Palm Bay, FL 32905Brevard CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 53 out of 100Real Vet ScoreMixedLikely 47–59 given the evidence#8 of 8 scored vets in Palm Bay How ranked4.0From 382 ratings across 2 sources4.1 on Google (opens in new tab) (340 reviews)2.8 on Yelp (opens in new tab) (42 reviews)Replies to 65% of Google and Yelp reviews, 3 of 4 negative ones (of 20 read)Down 14 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.10340
Yelp2.8042
  1. Star ratings, weighted: 3.96. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.10 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.02.
  4. What 15 reviews say about care: −0.20 stars.
  5. Result: 3.82 stars = 53 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for VCA Village Animal Hospital.

Quoted in Google, Yelp and Facebook reviews

Wellness exam
$770
median of 2 mentions, $140 to $1,400
Sick or injured
$260
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report a divided experience regarding the quality of care and professionalism at this clinic. While many owners praise the staff's kindness and medical competence, others express frustration with perceived profit-driven practices.

Often praised

  • Several reviewers describe the staff as friendly, knowledgeable, and compassionate.
  • Multiple reviewers mention that the doctors provide clear treatment plans and professional care.

Common concerns

  • Some reviewers report experiences with unfriendly or mechanical behavior from staff members.
  • A few reviewers express concerns regarding high costs and perceived upcharging for certain services.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
70% positive, 30% negative, (10) mentions
Cost and billing
40% positive, 60% negative, (5) mentions
Explaining options
75% positive, 25% negative, (4) mentions
Gentle with pets
75% positive, 25% negative, (4) mentions

From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

C R
From Google (opens in new tab)

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What's wrong with it?

horrible place, the owner response is absolute crap. Receptionship shuts down owners, horrible service....be very careful where you take your fur babies. This is the place you shouldn't go, please look at other vet facilities. View on Google (opens in new tab)

DL R
From Google (opens in new tab)

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What's wrong with it?

Tried to establish both of my dogs here and personally witnessed attempt after attempt to jack me up monetarily before my first supposed “free visit”. There appears to be quite a bit of impropriety and money grubbing at VCA. I canceled my appointments after receiving text… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for taking the time to candidly share your perspective with us, DL. Providing transparent, compassionate care that builds lasting trust with… Read it on Google (opens in new tab)
Richard Ciampa
From Google (opens in new tab)

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What's wrong with it?

The location is nice and clean and the staff is friendly. You get up front pricing so you know exactly what you're going to spend on treatment which is a big plus for those of us on a budget. The veterinarian was very nice, explained what I needed to know and gave me a clear… Read the full review on Google (opens in new tab)

Brad Bowen
From Google (opens in new tab)

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What's wrong with it?

The techs and vets are good, but the profit factor drives their services. I signed up for the CareClub for 1 cat and 1 dog. Over a year, I paid $1400 for both animals and did not receive the equal amount of services. Vaccines and wellness visits were included, but anything else… Read the full review on Google (opens in new tab)

Clinic's reply: Hello Brad, we truly appreciate you taking the time to share your perspective with us. Our commitment to providing honest, excellent care that nurtures your… Read it on Google (opens in new tab)
Max Good
From Google (opens in new tab)

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What's wrong with it?

VCA has been very kind to our cat during surgery and regular checkups. The staff is very friendly and knowledgeable about animal care and will follow up after surgery to ensure your pet is recovering fine. All pet care can be expensive but the monthly plan that covers emergency… Read the full review on Google (opens in new tab)

clelia tenicela
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

John Tyler
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

claudio claudio
From Google (opens in new tab)

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What's wrong with it?

I went recently the vet was very rude. Never going again. View on Google (opens in new tab)

Clinic's reply: We're sorry to hear your visit left you feeling this way Claudio. We'd appreciate the opportunity to learn more about your experience and review your concerns… Read it on Google (opens in new tab)
Thomas Jenson
From Google (opens in new tab)

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What's wrong with it?

Great prices. Truly care about our pets View on Google (opens in new tab)

Rick Valdez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

dmbraz1973
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Hey there! We're so grateful you took the time to connect with us! 🐾🌟 Feedback from pet parents helps us continue growing and improving. If you'd like to… Read it on Google (opens in new tab)
Kimberlee
From Google (opens in new tab)

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What's wrong with it?

Very professional and informative regarding my pets needs. View on Google (opens in new tab)

Clinic's reply: Thank you for the awesome feedback Kimberlee! 💙🐾 Caring for pets and the people who love them is why we're here, and we're so glad that came through during… Read it on Google (opens in new tab)
james cheripinsky
From Google (opens in new tab)

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What's wrong with it?

The doctors and staff took great care of our little Cleo View on Google (opens in new tab)

Clinic's reply: Hello James, We're delighted to hear our doctors and staff took great care of Cleo. 💚 We truly appreciate your trust in our team and the opportunity to care… Read it on Google (opens in new tab)
Scott Macko
From Google (opens in new tab)

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What's wrong with it?

Went to the vet today with our 13 year old Tabby cat Ziggi. Kelly our vet tech greeted us and took us to our exam room. Ziggi was in for his monthly Solensia shot. We spoke with Kelly (what a great personality and pet bedside manner). You can tell she loves animals. Kelly nailed… Read the full review on Google (opens in new tab)

Clinic's reply: Scott, your highly positive feedback means a lot to us. We’re pleased to hear how satisfied you are with the prompt care and thorough explanations provided by… Read it on Google (opens in new tab)
Daniel Frahm
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Hey Daniel! We appreciate the amazingly awesome rating! 🤩 Our whole team will be over the moon to see this. We can't wait to visit with you in your upcoming… Read it on Google (opens in new tab)

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