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Real Vet Reviews

Temporarily closed, according to Google

VCA Ormond Beach Animal Hospital

1104 S Nova Rd, Ormond Beach, FL 32174Volusia CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 87 out of 100Real Vet ScoreGoodLikely 82–91 given the evidence#9 of 12 scored vets in Ormond Beach How ranked4.6From 246 ratings across 2 sources4.7 on Google (opens in new tab) (223 reviews)4.1 on Yelp (opens in new tab) (23 reviews)Replies to 90% of Google and Yelp reviews, 2 of 4 negative ones (of 40 read)
How this score was calculated
Ratings fromAvgCount
Google4.70223
Yelp4.1023
  1. Star ratings, weighted: 4.64. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.58 from 40 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.62.
  4. What 32 reviews say about care: +0.04 stars.
  5. Result: 4.67 stars = 87 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

The majority of owners report a highly compassionate, professional, and attentive team that provides excellent care for both routine visits and end-of-life transitions. While most experiences are overwhelmingly positive regarding staff kindness and thoroughness, there are isolated reports concerning administrative issues and communication during specific medical cases.

Often praised

  • Compassionate and gentle handling of pets
  • Highly knowledgeable and professional staff
  • Strong sense of empathy during difficult moments

Common concerns

  • Inconsistent experiences with specific staff members
  • Issues regarding billing account locks
  • Concerns regarding communication in complex medical cases

Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.

Clinton Setzer
From Google (opens in new tab)

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What's wrong with it?

They were super nice and listened very well. Got a plan together quickly on how to treat Princess. Very nice place and people. View on Google (opens in new tab)

Clinic's reply: Thank you for this feedback Clinton, we truly appreciate you! Our team looks forward to serving you and your pets for years to come! 💙 🐾
Karen Hill
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What's wrong with it?

I can’t say enough wonderful things about VCA Ormond Beach Animal Hospital. Every visit, my pets are treated with genuine care and compassion, and the entire team is both professional and caring. Dr. Nelson, Allison, Liz, and Jelissa stand out every time because they go above… Read the full review on Google (opens in new tab)

Clinic's reply: Our team appreciates the positive feedback and kind words Karen. We are so happy to hear how comfortable your pets are with our staff. Our team will always be… Read it on Google (opens in new tab)
AnTonia DeAnna chandler
From Google (opens in new tab)

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What's wrong with it?

Zero stars!! I took my kitten Marney to the VCA Newman Ormond Beach location (Appointment: 11-25-25 at 2:30 p.m.) and was seen by Dr. Abbey Harris. Marney had stopped eating and drinking normally. Her eyes were runny and she had lethargy. At her appointment they did a blood test… Read the full review on Google (opens in new tab)

Clinic's reply: We are truly sorry for the loss of Marney. Losing a pet is incredibly painful, and we understand how upsetting this experience must have been. We appreciate… Read it on Google (opens in new tab)
Yep Feller
From Google (opens in new tab)

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What's wrong with it?

Judgmental environment, Manager seems to be the “queen”. View on Google (opens in new tab)

Che Rock
From Google (opens in new tab)

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What's wrong with it?

Went in to get flea meds. They locked my account over some billing would not let me pay. Refused to sell me anything because account is locked. Told them my dog was suffering and I couldn't get it anywhere else. They do not care about dogs only money even when money is not the… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Che, we’re very sorry to hear about your experience and understand how upsetting it must have been when you couldn’t get the medication your dog needed. We… Read it on Google (opens in new tab)
Antoinette Shuster
From Google (opens in new tab)

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What's wrong with it?

Amazing veterinarian Dr.Nelson is wonderful the staff is so friendly helpful. I've been Looking for a new veterinarian this is the place. Everyone treated my Boy Peety like a king ... View on Google (opens in new tab)

Clinic's reply: We're delighted to hear that you and Peety have found the place Antoinette! A huge thank you for the shout-out to Dr. Nelson and our amazing, friendly staff… Read it on Google (opens in new tab)
e hudson
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What's wrong with it?

Dr Nelson Jess and Brenda are the best!!! they are so loving understanding and want to make sure everything is good. Bloo, Pink, and Clyde are always so happy to see them. We have never had a bad time. The Care plan, Vet Source, and VCA app are a 20 out of 10. I am so glad… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Hudson, thank you so much for your wonderful review! Your kind words about our doctors are truly appreciated, and we're thrilled that your pets are always… Read it on Google (opens in new tab)
Lindsay Willingham
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What's wrong with it?

VCA Ormond has seen every one of my animals over the past 15+ years. All of the employees who have worked there over all these years have always been extremely kind and understanding. All of the veterinarians that have worked there have always treated my fur babies like their… Read the full review on Google (opens in new tab)

Clinic's reply: Lindsay, we are so deeply sorry for the loss of your beloved Toonces, and our hearts go out to you during this incredibly difficult time. We are honored to… Read it on Google (opens in new tab)
Ric Gherardi
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Ric! We’d love to hear more about your experience with VCA Ormond Beach Animal Hospital—your feedback means a lot to us! 💙
Michael Bennett
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What's wrong with it?

I’ve been taking my pets to see Dr Nelson for 7 years. She is wonderful and skilled at what she does View on Google (opens in new tab)

Clinic's reply: Hi Michael, thank you so much for being a loyal part of our VCA family for the past 7 years! We're thrilled to hear how much you value Dr. Nelson—she truly is… Read it on Google (opens in new tab)
Tracy Duffy
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What's wrong with it?

We take all of our fur babies here. Always professional and quick to get us in. View on Google (opens in new tab)

Clinic's reply: That's wonderful to hear, Tracy! It sounds like you've found a truly exceptional place for all your fur babies. Knowing they're always in professional hands… Read it on Google (opens in new tab)
Leslie Collins
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What's wrong with it?

When I came for my puppy they were very thorough and adamant about making sure he got what he needed to start getting better. Chris and the rest of the staff did a great job!! View on Google (opens in new tab)

Clinic's reply: Thank you so much for sharing your experience, Leslie! We're so glad to hear that your puppy received the thorough, attentive care they needed—and we’ll be… Read it on Google (opens in new tab)
Thomas C
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What's wrong with it?

Awesome staff. Very knowledgeable! A great help. Thank you!! View on Google (opens in new tab)

Clinic's reply: Hi Thomas! So glad to hear you had a great experience! The team will appreciate your kind words—thank you for trusting them with your pet’s care! 💙 🐾
Debbie Ulch
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Debbie! We’d love to hear more about your experience with VCA Ormond Beach Animal Hospital—your feedback means a lot to us!… Read it on Google (opens in new tab)
Robyn Bell
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What's wrong with it?

Hands down one of the best experiences I have had with an animal hospital. Staff & Vet are over the top kind and knowledgeable, prices are fair. I am so happy my baby is in their care! View on Google (opens in new tab)

Clinic's reply: Hello Robyn, thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and that your baby is receiving the care… Read it on Google (opens in new tab)

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