They were super nice and listened very well. Got a plan together quickly on how to treat Princess. Very nice place and people. View on Google (opens in new tab)
Temporarily closed, according to Google
VCA Ormond Beach Animal Hospital
1104 S Nova Rd, Ormond Beach, FL 32174Volusia CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 223 | |
| Yelp | 4.10 | 23 |
- Star ratings, weighted: 4.64. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.58 from 40 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.62.
- What 32 reviews say about care: +0.04 stars.
- Result: 4.67 stars = 87 / 100. Based on many ratings.
What pet owners say
Summary written by AIThe majority of owners report a highly compassionate, professional, and attentive team that provides excellent care for both routine visits and end-of-life transitions. While most experiences are overwhelmingly positive regarding staff kindness and thoroughness, there are isolated reports concerning administrative issues and communication during specific medical cases.
Often praised
- Compassionate and gentle handling of pets
- Highly knowledgeable and professional staff
- Strong sense of empathy during difficult moments
Common concerns
- Inconsistent experiences with specific staff members
- Issues regarding billing account locks
- Concerns regarding communication in complex medical cases
Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.
Reviews
Write a reviewI can’t say enough wonderful things about VCA Ormond Beach Animal Hospital. Every visit, my pets are treated with genuine care and compassion, and the entire team is both professional and caring. Dr. Nelson, Allison, Liz, and Jelissa stand out every time because they go above… Read the full review on Google (opens in new tab)
Zero stars!! I took my kitten Marney to the VCA Newman Ormond Beach location (Appointment: 11-25-25 at 2:30 p.m.) and was seen by Dr. Abbey Harris. Marney had stopped eating and drinking normally. Her eyes were runny and she had lethargy. At her appointment they did a blood test… Read the full review on Google (opens in new tab)
Judgmental environment, Manager seems to be the “queen”. View on Google (opens in new tab)
Went in to get flea meds. They locked my account over some billing would not let me pay. Refused to sell me anything because account is locked. Told them my dog was suffering and I couldn't get it anywhere else. They do not care about dogs only money even when money is not the… Read the full review on Google (opens in new tab)
Amazing veterinarian Dr.Nelson is wonderful the staff is so friendly helpful. I've been Looking for a new veterinarian this is the place. Everyone treated my Boy Peety like a king ... View on Google (opens in new tab)
Dr Nelson Jess and Brenda are the best!!! they are so loving understanding and want to make sure everything is good. Bloo, Pink, and Clyde are always so happy to see them. We have never had a bad time. The Care plan, Vet Source, and VCA app are a 20 out of 10. I am so glad… Read the full review on Google (opens in new tab)
VCA Ormond has seen every one of my animals over the past 15+ years. All of the employees who have worked there over all these years have always been extremely kind and understanding. All of the veterinarians that have worked there have always treated my fur babies like their… Read the full review on Google (opens in new tab)
Star rating only, no written review.
I’ve been taking my pets to see Dr Nelson for 7 years. She is wonderful and skilled at what she does View on Google (opens in new tab)
We take all of our fur babies here. Always professional and quick to get us in. View on Google (opens in new tab)
When I came for my puppy they were very thorough and adamant about making sure he got what he needed to start getting better. Chris and the rest of the staff did a great job!! View on Google (opens in new tab)
Awesome staff. Very knowledgeable! A great help. Thank you!! View on Google (opens in new tab)
Star rating only, no written review.
Hands down one of the best experiences I have had with an animal hospital. Staff & Vet are over the top kind and knowledgeable, prices are fair. I am so happy my baby is in their care! View on Google (opens in new tab)
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