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Real Vet Reviews

VCA Edgewater Shores Animal Hospital

2305 S Ridgewood Ave, Edgewater, FL 32141Volusia CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 78 out of 100Real Vet ScoreGoodLikely 73–83 given the evidence#39 of 58 scored vets in Volusia County How ranked4.5From 312 ratings across 2 sources4.6 on Google (opens in new tab) (291 reviews)3.5 on Yelp (opens in new tab) (21 reviews)Replies to 90% of Google and Yelp reviews, 5 of 6 negative ones (of 42 read)Down 7 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60291
Yelp3.5021
  1. Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.43 from 42 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
  4. What 29 reviews say about care: −0.06 stars.
  5. Result: 4.45 stars = 78 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for VCA Edgewater Shores Animal Hospital.

Quoted in Google, Yelp and Facebook reviews

Emergency visit
$3,000
from 1 mention
Something else
$600
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers provide mixed feedback regarding the clinic's customer service, with some praising the staff's compassion while others report experiences with dismissive phone interactions. The facility is frequently noted for its ability to accommodate urgent cases and provide attentive care.

Often praised

  • Several reviewers describe the staff as compassionate, kind, and professional.
  • Multiple owners appreciate the clinic's willingness to fit in emergency appointments.
  • Some reviewers highlight the thoroughness of the medical care provided.

Common concerns

  • Several reviewers report experiencing poor customer service or dismissive attitudes from phone staff.
  • One reviewer reported being charged for a service that was not performed.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
82% positive, 18% negative, (22) mentions
Gentle with pets
100% positive, 0% negative, (8) mentions
Explaining options
83% positive, 17% negative, (6) mentions
Wait times and booking
50% positive, 50% negative, (6) mentions
Cost and billing
80% positive, 20% negative, (5) mentions
Treatment results
100% positive, 0% negative, (5) mentions

From 29 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Barb O'Meilia
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Barb! We’d love to hear more about your experience with VCA Edgewater Shores Animal Hospital—your feedback is important to… Read it on Google (opens in new tab)
Giovanni Spinosa
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Giovanni! We’d love to hear more about your experience with VCA Edgewater Shores Animal Hospital—your feedback means a lot… Read it on Google (opens in new tab)
Ellie Rogers
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Ellie! We’d love to hear more about your experience with VCA Edgewater Shores Animal Hospital, your feedback means a lot to… Read it on Google (opens in new tab)
Greg
From Google (opens in new tab)

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What's wrong with it?

Genuine people. Thank-You. View on Google (opens in new tab)

Nancy Lister
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you so much for your review, Nancy! We’d love to hear more about your experience, your feedback means a lot to us!
Paul Stewart
From Google (opens in new tab)

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What's wrong with it?

Friendly, professional, knowledgeable and kind. Cats get great treatment and terrific care at an affordable rate. View on Google (opens in new tab)

Clinic's reply: Thank you so much, Paul, for your wonderful review! We truly appreciate your kind words. Transparency in pricing is very important to us, and we’re so happy to… Read it on Google (opens in new tab)
Kimberley Bishop
From Google (opens in new tab)

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What's wrong with it?

Reasonably priced and always give nurturing loving care they are the best in town! Calm, comforting and proffesional during an emergency! View on Google (opens in new tab)

Clinic's reply: We're delighted to read your wonderful review, Kimberley! It means the world to us that you find our care nurturing and loving. We look forward to continuing… Read it on Google (opens in new tab)
T Baldwin
From Google (opens in new tab)

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What's wrong with it?

Bless your hearts for being there for me and my 12 yr old sphynx cat TobyLove this past Saturday afternoon right before your office closed. He was in a sudden medical emergency crisis with advanced HCM and and throwing a thrombosis embolism blood clot and CHF difficulty… Read the full review on Google (opens in new tab)

Clinic's reply: Hi there, we are so deeply sorry for the loss of your beloved Tobylove. 💙 Our hearts go out to you during this incredibly difficult time. We are truly honored… Read it on Google (opens in new tab)
Teresa Chesnek
From Google (opens in new tab)

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What's wrong with it?

Spacious clean friendly and attentive, Sara, Heather and Dr Wilkin thank you for taking care of jinx and tuff for their wellness visit. View on Google (opens in new tab)

Clinic's reply: Thank you, Teresa, for trusting us with Jinx and Tuff’s care! It truly means so much to us. Our team was so happy to hear about your wonderful experience, and… Read it on Google (opens in new tab)
Kim Gebhardt
From Google (opens in new tab)

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What's wrong with it?

Great staff View on Google (opens in new tab)

Clinic's reply: Hi Kim, thank you for your feedback! We’re so glad to hear you had a great experience with our staff. We truly appreciate your support! 💙
Mike gorton
From Google (opens in new tab)

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What's wrong with it?

Very caring group of veterinarians View on Google (opens in new tab)

Clinic's reply: Thank you, Mike, for highlighting the compassion of our team. We're delighted to know that our care made a positive impression on you!
sheri Rayburn
From Google (opens in new tab)

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What's wrong with it?

This center is all about greeting you , your pets needs, listening carefully and knowing how to proceed. We have had the best care for our pets here. Thank you so much!! View on Google (opens in new tab)

Clinic's reply: Sheri, thank you for your wonderful feedback! We're delighted that you and your pets have experienced such attentive care with us.

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