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Real Vet Reviews

VCA Edgewater Shores Animal Hospital

2305 S Ridgewood Ave, Edgewater, FL 32141Volusia CountyPart of VCA Animal Hospitals, owned by Mars, Inc. (based on the clinic's name)
Real Vet Score 78 out of 100Real Vet ScoreGoodLikely 73–83 given the evidence#39 of 58 scored vets in Volusia County How ranked4.5From 312 ratings across 2 sources4.6 on Google (opens in new tab) (291 reviews)3.5 on Yelp (opens in new tab) (21 reviews)Replies to 90% of Google and Yelp reviews, 5 of 6 negative ones (of 42 read)Down 7 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.60291
Yelp3.5021
  1. Star ratings, weighted: 4.53. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.43 from 42 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
  4. What 29 reviews say about care: −0.06 stars.
  5. Result: 4.45 stars = 78 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for VCA Edgewater Shores Animal Hospital.

Quoted in Google, Yelp and Facebook reviews

Emergency visit
$3,000
from 1 mention
Something else
$600
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers provide mixed feedback regarding the clinic's customer service, with some praising the staff's compassion while others report experiences with dismissive phone interactions. The facility is frequently noted for its ability to accommodate urgent cases and provide attentive care.

Often praised

  • Several reviewers describe the staff as compassionate, kind, and professional.
  • Multiple owners appreciate the clinic's willingness to fit in emergency appointments.
  • Some reviewers highlight the thoroughness of the medical care provided.

Common concerns

  • Several reviewers report experiencing poor customer service or dismissive attitudes from phone staff.
  • One reviewer reported being charged for a service that was not performed.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
82% positive, 18% negative, (22) mentions
Gentle with pets
100% positive, 0% negative, (8) mentions
Explaining options
83% positive, 17% negative, (6) mentions
Wait times and booking
50% positive, 50% negative, (6) mentions
Cost and billing
80% positive, 20% negative, (5) mentions
Treatment results
100% positive, 0% negative, (5) mentions

From 29 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Lori Juska
From Google (opens in new tab)

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What's wrong with it?

Needed a vet right away, because our dog was having an issue. They got us in right away and was wonderful with our dog. Hes doing great now. Thank you for your help. View on Google (opens in new tab)

Clinic's reply: Thank you for sharing your experience! We’re so glad we could help your dog and get him the care he needed quickly. It’s wonderful to hear he’s doing great… Read it on Google (opens in new tab)
Lyn McKee
From Google (opens in new tab)

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What's wrong with it?

Worst vet I have ever been to. I took my dog in due to digestive issues and they charged for a stool sample analysis which was never done. They didn’t get one while we were there, didn’t ask me to bring one but charged for it anyway. I called to complain on 3 occasions and no… Read the full review on Google (opens in new tab)

Clinic's reply: Lyn, we truly value your feedback about your experience. We would appreciate the opportunity to discuss this with you more in-depth, if you are open to it… Read it on Google (opens in new tab)
A Rodrigues
From Google (opens in new tab)

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What's wrong with it?

Called yesterday for a pet emergency and the lady we spoke with on the phone was extremely disrespectful we were told no doctors were available until 2 and then proceeds to give us an attitude and put us on hold after returning to phone she said “ you can bring your dog here but… Read the full review on Google (opens in new tab)

Clinic's reply: Hello, thank you for sharing your feedback. We appreciate you bringing your perspective to our attention regarding the phone communication and the information… Read it on Google (opens in new tab)
Nick
From Google (opens in new tab)

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What's wrong with it?

Very caring staff. You can tell everyone there is in it for the love of the animals. View on Google (opens in new tab)

Clinic's reply: Nick, thank you so much! Our team truly loves what they do, and we’re so glad that passion for animals shines through during your visits.
Nancy Wright
From Google (opens in new tab)

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What's wrong with it?

I could not get my dog into my current vet for several days, with a suspected UTI. Called VCA this morning, and they squeezed us in in the afternoon. Very kind tech doctor. Friendly staff. Will switch to them as my regular vet. View on Google (opens in new tab)

Clinic's reply: Thank you for trusting us with your dog’s care during a stressful time. We’re truly honored that we could be there when you needed us most, and it means a lot… Read it on Google (opens in new tab)
Niecee McMillian Niecee
From Google (opens in new tab)

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What's wrong with it?

Dr. Wikins is awesome! Staff was Awesome AReakly caring group and Baby Gurl had a good experience. Thank You Everyone! View on Google (opens in new tab)

Clinic's reply: Niecee we are so glad you and Baby Gurl had an amazing experience with our team! Thank you for taking the time to share this feedback and kind words. We look… Read it on Google (opens in new tab)
Tom Crombie
From Google (opens in new tab)

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What's wrong with it?

Anyways friendly staff when we take Mango in for shots. View on Google (opens in new tab)

Clinic's reply: Thank you for your feedback, Tom!
Patti Lloyd
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you, Patti! For your 5-star review! It means so much to our team that you had a great experience.
Susan Bartha
From Google (opens in new tab)

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What's wrong with it?

The people here are great 👍 View on Google (opens in new tab)

Clinic's reply: Thank you for those kind words and, for taking the time to share this positive feedback Susan! We look forward to serving you and your pets for years to come… Read it on Google (opens in new tab)
Brandon Miller
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thanks for your kind review, Brandon. We’re so grateful to have you as part of the VCA Edgewater Shores family! 💙🐾
Brittany Hlavacek
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Missy Sprowes
From Google (opens in new tab)

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What's wrong with it?

The staff and vets are so friendly and knowledgeable! They have been super helpful with my sock cat. View on Google (opens in new tab)

Clinic's reply: Hi Missy, we are thrilled to hear our team earned such a compliment! Friendly and knowledgeable staff are our superpower. But wait—a sock cat? That sounds like… Read it on Google (opens in new tab)
L D
From Google (opens in new tab)

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What's wrong with it?

Thank you VCA for being there for us. All four of my boys. Buddy, Sammy, Tucker & Roscoe. Yup have another pup. Thanks you especially for the care for Buddy .My oldest & when you knew & didn’t say that his time was coming I understand we had to let go. You got in him on… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Lee & Michael, thank you for sharing such a moving tribute to Buddy. We are honored to have cared for him and are grateful you trusted us during his final… Read it on Google (opens in new tab)
Stacy Brothers
From Google (opens in new tab)

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What's wrong with it?

Vca is very compassionate, and they know their stuff. They are so good with our puppy George. They were amazing when I had to put down my dog of 10.5 years. Couldn't ask for better. Just brought George today to have his nails done. George is a tough dog he doesn't like to be… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for your kind words, Stacy. We're honored to care for George and are grateful you trusted us during such a difficult time with your beloved… Read it on Google (opens in new tab)
Dodie Clingerman
From Google (opens in new tab)

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What's wrong with it?

Had to put down my 13 year old cat, Stella, today at Newman's Vet in Edgewater. They were the nicest, most compassionate team I have ever encountered. Jennifer and Ashley (spelling?) went above and beyond during our time there. They fit us in as soon as we called and helped… Read the full review on Google (opens in new tab)

Clinic's reply: We’re so sorry for your loss. Saying goodbye to Stella must have been incredibly hard, and we’re honored that our team could be there for you during such a… Read it on Google (opens in new tab)

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