Joel Abbott
Have been nothing less the professional and compassionate. View on Google (opens in new tab)
Tender Hearts Animal Hospital
2200 E Irlo Bronson Memorial Hwy, Kissimmee, FL 34744Osceola CountyFlorida premises permit active since 2017(veterinary premises permit VE5117)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 65 out of 100Real Vet ScoreMixedLikely 58–71 given the evidence#11 of 18 scored vets in Kissimmee How ranked3.9From 297 ratings across 2 sources4.0 on Google (opens in new tab) (280 reviews)2.9 on Yelp (opens in new tab) (17 reviews)Google reviews in the last 12 months: 4.7 average from the 15 we've read, above its 4.0 on Google overallReplies to 0% of Google and Yelp reviews (of 15 read)Down 3 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.00 | 280 | |
| Yelp | 2.90 | 17 |
- Star ratings, weighted: 3.94. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.67 from 15 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.15.
- What 9 reviews say about care: −0.03 stars.
- Result: 4.11 stars = 65 / 100. Based on many ratings.
What pet owners say
Summary written by AIOwners generally report a positive experience with the clinic, highlighting professional and compassionate care from both the doctors and support staff. Several reviewers noted proactive follow-up calls after appointments and clear communication regarding treatment plans.
Often praised
- Compassionate and attentive staff
- Transparent pricing and flexible payment options
- Proactive follow-up calls to check on patients
Common concerns
- One report of poor service
Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.
Reviews
Write a reviewJovahn Quiñones
Star rating only, no written review.
Du Minh Do
Great veterinarian and staffs View on Google (opens in new tab)
Maryola Olivero
My doggy was feeling sick, didn’t want to eat for around 4 days, and decided it was time to take her into the vet. I took her here, and they were super nice and attentive. Before doing any procedures, they explained the price and why certain things were needed. I told them that… Read the full review on Google (opens in new tab)
Carmen Garcia
Llevé a un gato que se ha mudado en mi patio y le llamo NINO , estaba muy enfermo y flaco. Inmediatamente llegué me atendieron unas jóvenes bilingües muy amables, no tuve que esperar mucho para que la doctora nos atendiera y todo delante de mí, no como hacen en otras… Read the full review on Google (opens in new tab)
Miriam Rodriguez
Star rating only, no written review.
Xiara Hernandez
Pésima atención View on Google (opens in new tab)
judy
Star rating only, no written review.
Helping Paws
Star rating only, no written review.
WhiskerTown Cats
Star rating only, no written review.
Widnelly Canales
10/10 Service. My cousin needed a last minute additional paper for a flight. This was the only place that had availability same day on a Saturday. The communication was great. We were able to send needed paperwork via text/email on our way there. They were able to do a health… Read the full review on Google (opens in new tab)
Fernando Santos
I’ve been taking my babies for about 5 years. Dr. Nallapaneni has been thorough attentive and wonderful to both my dogs. Even when one of our babies passed away her and her nurses were extremely supportive and kind during that time. Her and her staff have been wonderful. Highly… Read the full review on Google (opens in new tab)
D W
The staff is very nice and wonderful! View on Google (opens in new tab)
jean chisholm
Star rating only, no written review.
Leticia Castillo
Fui para ver una inyección para mi cachorro View on Google (opens in new tab)
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