From Shakira and family We are beyond thankful to St Francis hospital for saved our Shakis life this past Monday October12 at 9 pm.Our experience was amazing concidering our dificult moments .Starting from Johan at front desk and ending with wonderful Dr Vlncent Lo Duca D.V.M… Read the full review on Google (opens in new tab)
St Francis Emergency Animal Hospital
Emergency vet
6602 Pines Blvd, Pembroke Pines, FL 33024Broward CountyFlorida premises permit active since 1983(veterinary premises permit VE835, responsible vet Ronald M Ridge)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 2026(veterinary premises permit VE7556)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.20 | 554 | |
| Yelp | 2.30 | 187 |
- Star ratings, weighted: 2.97. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.50 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.14.
- What 19 reviews say about care: −0.24 stars.
- Result: 2.90 stars = 19 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for St Francis Emergency Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Sick or injured
- $2,000
- Surgery
- $800
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers provide conflicting accounts regarding the quality of care and professionalism at this emergency facility. While many owners praise the staff's compassion and transparency, others report significant issues with communication and professional conduct.
Often praised
- Several reviewers mention the staff is compassionate, kind, and treats pets like family.
- Multiple reviewers highlight that the team provides clear explanations regarding treatment plans and costs.
- Several owners appreciate the facility's cleanliness and organized approach to emergencies.
Common concerns
- Some reviewers report long wait times during busy periods.
- A few reviewers describe specific interactions with doctors as unprofessional or dismissive.
- Multiple reviewers express concerns regarding high costs associated with treatment.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 83% positive, 17% negative, (12) mentions
- Gentle with pets
- 75% positive, 25% negative, (8) mentions
- Explaining options
- 57% positive, 43% negative, (7) mentions
- Treatment results
- 71% positive, 29% negative, (7) mentions
- Cost and billing
- 60% positive, 40% negative, (5) mentions
- Wait times and booking
- 33% positive, 67% negative, (3) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 19 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a review⭐⭐⭐⭐⭐ We are so incredibly grateful to St. Francis Veterinary Hospital and Emergency Vet for the amazing care they gave our beloved dog, Carrot. From the moment we needed them, their kindness, compassion, and dedication meant so much to our family. It’s always scary when your… Read the full review on Google (opens in new tab)
I have nothing but positive things to say about St. Francis Emergency Animal Hospital! From the moment I walked in, they took care of my dog very quickly and with so much attention and care, considering his medical history. From the very beginning, they were very transparent… Read the full review on Google (opens in new tab)
I cannot say enough wonderful things about St. Francis Emergency Animal Hospital. I brought my cat here last night when I was extremely worried and scared, and from the moment that we arrived, the staff (Kayla) was so kind, compassionate, patient, and incredibly helpful. They… Read the full review on Google (opens in new tab)
If nothing else, take this as a cautionary tale: If even one doctor at St. Francis recommends transferring your pet to a specialist or another facility, do it as soon as possible. Do not wait because of how much you've already spent, or out of concern over whether your pet will… Read the full review on Google (opens in new tab)
If I could leave them 0 stars I would they DO NOT care about your animal AT ALL my dog was dripping blood and told me there was nothing they could do about that and told us to go somewhere else also the same vet when my cat got sick a couple years back told me your bring me a… Read the full review on Google (opens in new tab)
Thank you—excellent service, care, and price.❤️❤️❤️❤️❤️ View on Google (opens in new tab)
Thank you to Dr. Ridge, Dr. Loduca and all the staff for taking such amazing care of Mason. He needed weekly bandage changes for 3 months after having emergency surgery to remove a ruptured mass. I have been a pet owner for more than 20 years and this is the most compassionate… Read the full review on Google (opens in new tab)
Dr. Ridge is amazing. He operated on my senior dog when no one else wanted to touch him due to his age. Thanks to Dr. Ridge’s skills and care, my husky’s quality of life was significantly improved. This hospital is full of people who truly care about animals. I know my pets are… Read the full review on Google (opens in new tab)
Took my dog today I’m very happy with the service they provided, the doctor and nurses very friendly they explained everything perfectly . Overall amazing service! If I had another emergency I would come back here! Thank you! View on Google (opens in new tab)
Came in for a late night emergency visit for my puppy and they took such good care of him. I’m so grateful. The entire staff was amazing ! View on Google (opens in new tab)
After reading some of the reviews, I was honestly really nervous about bringing my fur baby, Light, here. But after our experience, I felt like I had to share it because it was NOTHING like I expected. From the moment we walked in, everyone treated Light with so much kindness… Read the full review on Google (opens in new tab)
Waited a long time for everything and the front desk woman was cold. Not what you want when your pet is in a dire situation View on Google (opens in new tab)
I loved everything about everyone here, my cat Bruno was taken care here and they help me get thru his illness with kind and care ❤️ I was able to visit him and I notice how much they care and love all the animals here, affordable and knowledgeable! Thank you for taking care of… Read the full review on Google (opens in new tab)
I thought that it would be very important to leave a review as a cautionary notice for others that are deciding on this hospital. I’ll start by saying that the general staff here were extremely kind, respectful, and helpful. The wait time wasn’t an issue for us at all. The… Read the full review on Google (opens in new tab)
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