Very poor service! Never attempted to help my cat. Kept saying he was too fat to know anything of whats going on. Fast to take the money tho. View on Google (opens in new tab)
St Francis Emergency Animal Hospital
Emergency vet
6602 Pines Blvd, Pembroke Pines, FL 33024Broward CountyFlorida premises permit active since 1983(veterinary premises permit VE835, responsible vet Ronald M Ridge)Check with the state (opens in new tab)Matched to this clinic by address.
Florida premises permit active since 2026(veterinary premises permit VE7556)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.20 | 554 | |
| Yelp | 2.30 | 187 |
- Star ratings, weighted: 2.97. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.50 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.14.
- What 19 reviews say about care: −0.24 stars.
- Result: 2.90 stars = 19 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for St Francis Emergency Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
- Sick or injured
- $2,000
- Surgery
- $800
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers provide conflicting accounts regarding the quality of care and professionalism at this emergency facility. While many owners praise the staff's compassion and transparency, others report significant issues with communication and professional conduct.
Often praised
- Several reviewers mention the staff is compassionate, kind, and treats pets like family.
- Multiple reviewers highlight that the team provides clear explanations regarding treatment plans and costs.
- Several owners appreciate the facility's cleanliness and organized approach to emergencies.
Common concerns
- Some reviewers report long wait times during busy periods.
- A few reviewers describe specific interactions with doctors as unprofessional or dismissive.
- Multiple reviewers express concerns regarding high costs associated with treatment.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 83% positive, 17% negative, (12) mentions
- Gentle with pets
- 75% positive, 25% negative, (8) mentions
- Explaining options
- 57% positive, 43% negative, (7) mentions
- Treatment results
- 71% positive, 29% negative, (7) mentions
- Cost and billing
- 60% positive, 40% negative, (5) mentions
- Wait times and booking
- 33% positive, 67% negative, (3) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 19 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewthey not trynna help u, The doctor they got it’s too unprofessional. they are extremely overpriced View on Google (opens in new tab)
Star rating only, no written review.
Wonderful wonderlful wonderful View on Google (opens in new tab)
First of all.. this vet needs to retire . Hes way too old and slow to be working at an emergency hospital . He lacks empathy and he’s rude . This place is horrible to take your pet too that requires immediate attention . I am actually shocked that this place is even open… Read the full review on Google (opens in new tab)
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