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Real Vet Reviews

St. Augustine Regional Veterinary Emergency Center

Emergency vet

1100-1 S Ponce De Leon Blvd, St. Augustine, FL 32084St. Johns County

Florida premises permit active since 2021(veterinary premises permit VE6134)Check with the state (opens in new tab)Matched to this clinic by address.

(904) 797-5770Clinic website (opens in new tab)Compare
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Real Vet Score 73 out of 100Real Vet ScoreMixedLikely 68–78 given the evidence#13 of 13 scored vets in St. Augustine How rankedBottom 10%4.3From 373 ratings across 2 sources4.4 on Google (opens in new tab) (325 reviews)3.8 on Yelp (opens in new tab) (48 reviews)Replies to 40% of Google and Yelp reviews, 1 of 3 negative ones (of 20 read)Down 5 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.40325
Yelp3.8048
  1. Star ratings, weighted: 4.32. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.45 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.37.
  4. What 18 reviews say about care: −0.03 stars.
  5. Result: 4.33 stars = 73 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for St. Augustine Regional Veterinary Emergency Center.

Quoted in Google, Yelp and Facebook reviews

Something else
$400
median of 3 mentions, $120 to $1,500
Surgery
$4,000
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Many reviewers praise the clinic for its compassionate staff, clear communication regarding treatment plans, and transparency regarding costs. While most owners report positive experiences with emergency care, some individuals expressed concerns regarding specific medical management.

Often praised

  • Compassionate and kind staff
  • Transparent pricing and cost estimates
  • Clear communication of treatment options

Common concerns

  • Inconsistent quality of medical assessment
  • Concerns over specific medication choices

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Treatment results
80% positive, 20% negative, (10) mentions
Front desk and staff
100% positive, 0% negative, (9) mentions
Gentle with pets
88% positive, 13% negative, (8) mentions
Explaining options
100% positive, 0% negative, (7) mentions
Cost and billing
75% positive, 25% negative, (4) mentions
Wait times and booking
100% positive, 0% negative, (3) mentions

From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Reviews

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All reviewsMember reviewsWith price paidGoogle
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Letty Torres
From Google (opens in new tab)

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What's wrong with it?

Where do I begin? I have a maltese mix which had an ectopic ureter. I went to another vet to get her spayed and have her ureter fixed. After a month, issues huge issues arise from this surgery. My dog had started to urinate what looked like jellyish blood. I took her in to the… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you, Letty, for taking the time to share your experience. We know how frightening that situation must have been, and we're truly grateful you trusted us… Read it on Google (opens in new tab)
Amanda Sholty
From Google (opens in new tab)

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What's wrong with it?

Some concerns over this clinics ability to thoroughly assess and manage cases. I brought in my dog for GI issues and while we were seen in a timely manner and the doctor seemed nice. The management of our case was questionable. They did a fecal float v cytology which made no… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Our team strives to provide… Read it on Google (opens in new tab)
Heather Kophamer
From Google (opens in new tab)

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What's wrong with it?

Great service from start to finish. The doctor clearly explained our pup’s condition and the treatment options without being pushy about any particular course of action, which we really appreciated. They were transparent about costs, providing a care estimate ranging from… Read the full review on Google (opens in new tab)

Clinic's reply: Heather, thank you for taking the time to share your experience. We know how stressful an emergency visit can be, and we're so glad our team was able to… Read it on Google (opens in new tab)
Lorrianne Franco
From Google (opens in new tab)

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What's wrong with it?

Took my Pebblez there Saturday June 6, 2026, she was 15 1/2 years old. They are very kind & put us in a room while they sedated Pebblez before putting Pebblez to sleep. We were allowed to stay with Pebblez the entire time. View on Google (opens in new tab)

Clinic's reply: Thank you for taking the time to share your experience and for trusting us with Pebblez during such a difficult time. We are deeply sorry for your loss. Our… Read it on Google (opens in new tab)
Tracy Bier
From Google (opens in new tab)

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What's wrong with it?

So incredibly grateful for the team here that saved my dogs life ! Mother’s Day morning my dog was drinking so much water and wasn’t looking right and stomach swollen, we came here and they took her back and told us it was Pyometra - her uterus had to come out because it was… Read the full review on Google (opens in new tab)

Clinic's reply: Tracy, thank you so much for your incredibly kind words and for sharing Rosie's story. We know how frightening it is to face an emergency like pyometra, and… Read it on Google (opens in new tab)

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