terrible experience. Drove 35 minutes to get told by the person that i was on the phone (confirmed the name) with setting the appointment that they had no appointment set or any records. THEN proceeded to sit in the waiting room for 45 minutes to be told i can't be seen after… Read the full review on Yelp (opens in new tab)
South Orlando Animal Hospital
11265 S Orange Blossom Trl, Orlando, FL 32837Orange CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 563 | |
| Yelp | 4.70 | 84 |
- Star ratings, weighted: 4.79. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.50 from 8 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.47.
- What 8 reviews say about care: −0.20 stars.
- Result: 4.27 stars = 71 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers offer mixed feedback regarding the clinic, with some praising the long-term care and professionalism of the staff while others report significant issues with administrative communication.
Often praised
- Several reviewers mention the professional and caring nature of the staff
- Multiple owners report high levels of trust and satisfaction over many years
- Some reviewers highlight a thorough approach to physical exams
Common concerns
- Two reviewers reported issues regarding appointment scheduling and communication errors
Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (3) mentions
From 8 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (soah4pets.com), checked Nov 1, 2026. Call ahead to confirm.
- Hours
- Monday 7:30 am - 6:00 pm Tuesday 7:30 am - 6:00 pm Wednesday 7:30 am - 6:00 pm Thursday 7:30 am - 6:00 pm Friday 7:30 am - 6:00 pm Saturday 7:30 am - 12:00 pm Sunday Closed
- Veterinarians
- Dr. Marcia CushingFlorida license VM2432, current
- Dr. Genye HawkinsFlorida license VM2944, current
- Dr. Glenn FinnellFlorida license VM2936, current
Reviews
Write a reviewGreat vet and staff! I was recommended by a former colleague and all went well. Thank you! View on Yelp (opens in new tab)
Very professional, you can tell the care about your pet , relaxed environment for my elderly dog, thanks again for your service. View on Yelp (opens in new tab)
Work at South Orlando Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.