No I would not recommend them, they are using Dr Rawls's name and reputation to promote their practice.I knew the doctor and my friend worked for him this is going to be a long story about the incompetence and the changing of the stories instead of being straight up about the… Read the full review on Facebook (opens in new tab)
Rawls Veterinary Hospital
600 Mason Ave Ste 200, Daytona Beach, FL 32117Volusia CountyHow this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 518 | |
| Yelp | 3.60 | 29 |
| 4.23 | 26 |
- Star ratings, weighted: 4.71. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.84 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.74.
- What 59 reviews say about care: +0.05 stars.
- Result: 4.79 stars = 92 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Rawls Veterinary Hospital.
Quoted in Google, Yelp and Facebook reviews
- Vaccines
- $114
- Sick or injured
- $51
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate staff and high level of care, particularly during difficult end-of-life decisions. While most owners report a positive experience with the doctors' thoroughness, some individuals expressed concerns regarding inconsistent pricing and professional conduct.
Often praised
- Highly compassionate and caring staff
- Detailed explanations of procedures and medications
- Ability to accommodate urgent cases quickly
Common concerns
- Inconsistent experiences with pricing transparency
- Reports of unprofessional behavior during phone inquiries
Written by AI from up to 60 of the 71 reviews (members' first, then the newest), Oct 26, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 95% positive, 5% negative, (37) mentions
- Explaining options
- 88% positive, 12% negative, (17) mentions
- Gentle with pets
- 94% positive, 6% negative, (17) mentions
- Cost and billing
- 43% positive, 57% negative, (7) mentions
- Treatment results
- 86% positive, 14% negative, (7) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 59 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (rawlsvet.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examsvaccinesdental caresurgerylaser therapyx-rayshospice and euthanasiaurgent care walk-insmicrochipping
- Hours
- Monday: 7:30 AM - 5:00 PM, Tuesday: 7:30 AM - 5:00 PM, Wednesday: 7:30 AM - 5:00 PM, Thursday: 7:30 AM - 5:00 PM, Friday: 7:30 AM - 5:00 PM, Saturday: Closed, Sunday: Closed
- Veterinarians
- Dr. Susan L HendersonFlorida license VM6760, current
Reviews
Write a reviewbrought my girlfriend Krissy dog in while the nervous mommy waited nearby to pray her little buttercup was not diagnosed with severe medical trouble .but she just could not stop itching and tried all kinds of creams , probiotics, lotions and shampoos to cure intense scratching… Read the full review on Facebook (opens in new tab)
Doc Susan is caring, informative and compassionate. staff exemplifies her standards of excellent care and follow up is great my fur babies have been cared for by Rawls Veterinary team for 10 years....we appreciate them so much! thank you🦋💜 View on Facebook (opens in new tab)
We called at 9:00 on a Friday, she said we can work you in, be here by 10:30. He was back by 10:33. Very friendly staff and reasonably priced. Highly recommend. View on Facebook (opens in new tab)
The staff are so pleasant and welcoming The Vet is assume and detailed to call my questions Dora loves all you ladies! Thank you for being so caring View on Facebook (opens in new tab)
what a great place. treated us and our fur baby like family. the staff is amazing and we absolutely love the doctor. Our pug princess loved it here. View on Facebook (opens in new tab)
A few days ago, I had to make the gut wrenching decision to put The Absolute LOVE of MY life to sleep 😭 Dr. Henderson is WONDERFUL! VERY compassionate and made SURE I understood exactly WHAT was happening to him. She also made sure I KNEW it wasn't MY fault. Understanding what… Read the full review on Facebook (opens in new tab)
I definitely recommend Rawls..... absolutely love these ppl..... they r very caring and compassionate..... they definitely know what they r doing..... View on Facebook (opens in new tab)
I've been to 3 different vets before my dads boss told me about this place and I've been there 4 times since and its got the best people they're so caring and sweet.! I won't be going to no other vet thank you Rawls.!!! View on Facebook (opens in new tab)
5 Star service ! Thank Dr. Henderson and her staff for such great service and care for Misty. 🙏❤️🐕 View on Facebook (opens in new tab)
Everyone at Rawls are great! View on Facebook (opens in new tab)
Respect the wishes of their clients without a hassle! View on Facebook (opens in new tab)
All about the money honey! Sadly miss Dr. Rawls.... View on Facebook (opens in new tab)
I love Rawls, Doctor Susan and Christy. Very professional and they always take good care of my cat, Cooper. View on Facebook (opens in new tab)
I loved this vet in the past, but they have become uncaring, and only after money. We told them that our dog had trouble coming out of anesthesia when we dropped him off. When I arrived the bill was double what it had been for the same procedure a year ago, They stated part of… Read the full review on Facebook (opens in new tab)
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