Janie Coffman
Star rating only, no written review.
Clinic's reply: Hi Janie, Thank you for the positive review! Our team sincerely appreciates it!
Rawls Veterinary Hospital
600 Mason Ave Ste 200, Daytona Beach, FL 32117Volusia CountyReal Vet Score 92 out of 100Real Vet ScoreExcellentLikely 89–94 given the evidence#2 of 8 scored vets in Daytona Beach How ranked4.7From 573 ratings across 3 sources4.8 on Google (opens in new tab) (518 reviews)3.6 on Yelp (opens in new tab) (29 reviews)81% recommend on Facebook (opens in new tab) (26 reviews read)Replies to 96% of Google and Yelp reviews (of 45 read)
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 518 | |
| Yelp | 3.60 | 29 |
| 4.23 | 26 |
- Star ratings, weighted: 4.71. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.84 from 45 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.74.
- What 59 reviews say about care: +0.05 stars.
- Result: 4.79 stars = 92 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Rawls Veterinary Hospital.
Quoted in Google, Yelp and Facebook reviews
- Vaccines
- $114
- Sick or injured
- $51
median of 2 mentions, $98 to $130
median of 2 mentions, $29 to $73
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIMany reviewers praise the clinic for its compassionate staff and high level of care, particularly during difficult end-of-life decisions. While most owners report a positive experience with the doctors' thoroughness, some individuals expressed concerns regarding inconsistent pricing and professional conduct.
Often praised
- Highly compassionate and caring staff
- Detailed explanations of procedures and medications
- Ability to accommodate urgent cases quickly
Common concerns
- Inconsistent experiences with pricing transparency
- Reports of unprofessional behavior during phone inquiries
Written by AI from up to 60 of the 71 reviews (members' first, then the newest), Oct 26, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 95% positive, 5% negative, (37) mentions
- Explaining options
- 88% positive, 12% negative, (17) mentions
- Gentle with pets
- 94% positive, 6% negative, (17) mentions
- Cost and billing
- 43% positive, 57% negative, (7) mentions
- Treatment results
- 86% positive, 14% negative, (7) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 59 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (rawlsvet.com), checked Oct 25, 2026. Call ahead to confirm.
- Treats
- dogscats
- Services
- wellness examsvaccinesdental caresurgerylaser therapyx-rayshospice and euthanasiaurgent care walk-insmicrochipping
- Hours
- Monday: 7:30 AM - 5:00 PM, Tuesday: 7:30 AM - 5:00 PM, Wednesday: 7:30 AM - 5:00 PM, Thursday: 7:30 AM - 5:00 PM, Friday: 7:30 AM - 5:00 PM, Saturday: Closed, Sunday: Closed
- Veterinarians
- Dr. Susan L HendersonFlorida license VM6760, current
Reviews
Write a reviewLisa Mitchell
I was out of town and needed my one year old pup to be seen because she was sick. They were able to work her in to the schedule and they were all wonderful! I was very pleased with their services and would definitely recommend them. View on Google (opens in new tab)
Clinic's reply: Thanks so much, Lisa! Your feedback is valuable to our team. With so many veterinarians in Daytona Beach, we’re glad you chose Rawls Veterinary Hospital for… Read it on Google (opens in new tab)
christopher Sylvestri
Always the best care for our Libby , Jack Russell Terrier View on Google (opens in new tab)
Clinic's reply: Thanks, Christopher! Your feedback made our day. We enjoy being part of the pet community here in Daytona Beach and appreciate your trust in Rawls Veterinary… Read it on Google (opens in new tab)
michael mcguinness
Receptionist was welcoming and wrote notes so techs could follow up , that worked well . View on Google (opens in new tab)
Clinic's reply: We're thrilled to hear about your positive experience, Michael! Our team works hard to provide top-notch care for your furry friends. Thank you for choosing… Read it on Google (opens in new tab)
Jennifer Firmin
Had to put a pet down, they were wonderful. View on Google (opens in new tab)
Clinic's reply: Hello Jennifer, Thank you so much for your review! It is our absolute pleasure to provide you and your pet with a pleasant experience at our hospital. We are… Read it on Google (opens in new tab)
Emily Warriner
We brought our cat in after a leg injury. The building was clean and inviting. Every staff member we encountered was kind and very helpful. Dr Henderson was so wonderful! She took time to explain her assessment and recommendations. It was an overall great experience. View on Google (opens in new tab)
Clinic's reply: Hi Emily, thank you for your kind words! We know there are many veterinarians to choose from in Daytona Beach, and we appreciate you trusting Rawls Veterinary… Read it on Google (opens in new tab)
Lanna Layton
We’re moving cross country in a few weeks. My dog has been lately experiencing some bad tooth pain so I called to see about an urgent visit. I could just tell the way they spoke this place really loves animals and would’ve done anything to help us— the lady even recommended a… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Heather, we appreciate your thoughtful review. Providing reliable care for pets and their families is what we enjoy most, and it means a lot that you chose… Read it on Google (opens in new tab)
Dee
Dr Henderson and her staff are the very best ! Caring, kind, willing to take the time to explain things clearly and to acknowledge concerns. Just overall a wonder place if your fur baby needs care. We attribute a big part of our pups good health and over 15 year happy life to… Read the full review on Google (opens in new tab)
Clinic's reply: Thanks so much, Dee! Your feedback is valuable to our team. With so many veterinarians in Daytona Beach, we’re glad you chose Rawls Veterinary Hospital for… Read it on Google (opens in new tab)
david ayers
In a town with a lot of Veterinarians we've used Rawls for over 40 years now & we've always been very happy with the staff & the level of care for our Dogs ! Great people and Great Places ! I highly Recommend Rawls Vet View on Google (opens in new tab)
Gayle Linehan
Best Vet I've ever had...Dr. Henderson explains everything in great detail. Everyone is loving and caring and very friendly. View on Google (opens in new tab)
Clinic's reply: Hi Gayle, we’re glad to hear you had a positive experience! Your feedback helps our team keep providing attentive, consistent care, and we truly appreciate… Read it on Google (opens in new tab)
Barbara Morgan
Generally satisfied. Not.sure about Dr seeing pet without owner. I’m sure they have their reasons, I just don’t know them.. View on Google (opens in new tab)
Clinic's reply: Thanks, Barbara! Your feedback made our day. We enjoy being part of the pet community here in Daytona Beach and appreciate your trust in Rawls Veterinary… Read it on Google (opens in new tab)
Kathy Appell
Star rating only, no written review.
Clinic's reply: Hello Kathy, your support means a lot — thank you for the positive review!
Donald Stegall
Star rating only, no written review.
Clinic's reply: Hello Donald, thank you for the positive review — we’re glad to have your support!
Megan
Just spoke on the phone to the rudest human on the planet who hung up the phone on me when I clarified on the price for a neuter. Extremely unprofessional. The level of aggression this woman had is concerning! Do not take your pets here. Someone who treats people poorly also… Read the full review on Google (opens in new tab)
Eyvette Presley
Star rating only, no written review.
Clinic's reply: Eyvette, thank you so much for your positive review! We strive to provide top-notch care for all our furry patients.
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