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Real Vet Reviews

Pottsburg Creek Animal Clinic

7540 Hogan Rd, Jacksonville, FL 32216Duval County

Florida premises permit active since 2017(veterinary premises permit VE5140)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 74 out of 100Real Vet ScoreMixedLikely 67–81 given the evidence#42 of 61 scored vets in Jacksonville How ranked4.6From 190 ratings across 2 sources4.7 on Google (opens in new tab) (179 reviews)3.2 on Yelp (opens in new tab) (11 reviews)Replies to 10% of Google and Yelp reviews, 2 of 4 negative ones (of 20 read)Down 14 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.70179
Yelp3.2011
  1. Star ratings, weighted: 4.61. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.15 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
  4. What 16 reviews say about care: −0.16 stars.
  5. Result: 4.34 stars = 74 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Pottsburg Creek Animal Clinic.

Quoted in Google, Yelp and Facebook reviews

Something else
$144
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers generally describe the clinic as having a compassionate and knowledgeable team that provides thorough care for various types of pets. While many owners report high levels of trust in the staff, there are conflicting reports regarding communication and pricing.

Often praised

  • Several reviewers praise the staff's patience and kindness.
  • Multiple reviewers mention the doctors provide thorough explanations without unnecessary tests.
  • Several reviewers highlight the clinic's professionalism and welcoming atmosphere.

Common concerns

  • One reviewer reported high costs for medication compared to online retailers.
  • A reviewer reported a negative experience with communication regarding specific medical procedures.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
67% positive, 33% negative, (12) mentions
Cost and billing
60% positive, 40% negative, (5) mentions
Explaining options
80% positive, 20% negative, (5) mentions
Gentle with pets
100% positive, 0% negative, (4) mentions

From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Devon Bedenbaugh
From Google (opens in new tab)

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What's wrong with it?

I sat on this for a while for the sake of my dogs health, but my dog came in with a compromised immune system and severe hives-- I specifically told them I didn't want to do all her vaccines until her problems were resolved, which they proceeded to do. It's hard to say if that… Read the full review on Google (opens in new tab)

Gordon Chisholm
From Google (opens in new tab)

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What's wrong with it?

Excellent USDA approved vet. Provided key vaccination and certification for exporting my pet abroad. View on Google (opens in new tab)

Calista Bestor
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

T.R. Lovett
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Kellyn Kelemen
From Google (opens in new tab)

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What's wrong with it?

***In response to the business's response, I did call and speak to staff about the cats in the parking lot, hence my statement "when questioned, they expressed no interest in utlizing the free local TNR program". The declawing statement is irrefutable, anyone can call and… Read the full review on Google (opens in new tab)

Clinic's reply: Unfortunately, we could not find you as a client in our system. We were able to find out that you do work with a local rescue. It is unfortunate that the… Read it on Google (opens in new tab)

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