Rosa C. Rodriguez
Very professional and nice service View on Google (opens in new tab)
Clinic's reply: Hi, Rosa. Thank you for taking the time to leave us a review, your feedback is so important to us!
Pine Castle Animal Clinic
Emergency vet
5250 S Orange Ave, Orlando, FL 32809Orange CountyReal Vet Score 73 out of 100Real Vet ScoreMixedLikely 68–77 given the evidence#47 of 68 scored vets in Orlando How ranked4.6From 457 ratings across 2 sources4.7 on Google (opens in new tab) (430 reviews)3.4 on Yelp (opens in new tab) (27 reviews)Google reviews in the last 12 months: 4.3 average from the 18 we've read, below its 4.7 on Google overallReplies to 84% of Google and Yelp reviews, 1 of 4 negative ones (of 19 read)Up 6 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 430 | |
| Yelp | 3.40 | 27 |
- Star ratings, weighted: 4.62. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.11 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.50.
- What 14 reviews say about care: −0.18 stars.
- Result: 4.31 stars = 73 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers offer mixed perspectives on the clinic, with many praising the kindness and professionalism of the medical staff. While some owners report positive experiences with emergency care and routine visits, others have reported issues regarding administrative communication and wait times.
Often praised
- Several reviewers describe the veterinary staff as kind, patient, and knowledgeable.
- Multiple reviewers mention that the clinic provides a welcoming environment for pets.
- Some owners expressed satisfaction with the quality of care during emergency situations.
Common concerns
- Two reviewers reported significant issues regarding delays in processing critical medications.
- One reviewer mentioned concerns regarding long wait times even when an appointment was scheduled.
Written by AI from the reviews (members' first, then the newest), Nov 7, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 82% positive, 18% negative, (11) mentions
- Explaining options
- 40% positive, 60% negative, (5) mentions
- Wait times and booking
- 40% positive, 60% negative, (5) mentions
- Treatment results
- 80% positive, 20% negative, (5) mentions
- Cost and billing
- 33% positive, 67% negative, (3) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (pinecastlevet.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- exotics
- Services
- wellness examsvaccinesspay and neuterdental carex-raysultrasoundin-house labemergency careboarding
- Veterinarians
- Dr. Mole
- Dr. Bruce BogoslavskyFlorida license VM5060, current
Reviews
Write a reviewKimberly Tappen
Dr. Mole and Dr. Bruce were amazing with my senior kitty. They helped me manage his pain and give him more life. The girl up front was so helpful and truly the whole team. Great experience! View on Google (opens in new tab)
Clinic's reply: Hi, Kimberly. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!
Jaleesa Kirton
Star rating only, no written review.
Clinic's reply: Hi, Jaleesa. Your feedback is highly appreciated. Thank you so much for the review.
Maite Aguilar
Precios más elevados que otras clínicas veterinarias View on Google (opens in new tab)
Charles Evans
Star rating only, no written review.
Clinic's reply: Hi, Charles. We appreciate you taking the time to leave us a review!
Christian
Kind and understanding people. Great with dogs who may not have had the best experiences at prior vets. You and your pup are in good hands here! View on Google (opens in new tab)
Clinic's reply: Hi, Christian. Thank you for taking the time to leave us a review, your feedback is so important to us!
faye gray
Pine Castle took very good care to my baby Haley. They called me to give updates. Staff are nice and friendly. I’ve been going there for 7 plus years and never had a problem. Thank you Pine Castle for taking care of Haley. View on Google (opens in new tab)
Clinic's reply: Hi, Faye. Your feedback is highly appreciated. Thank you for taking the time to leave us a review!
Seth Rivera
Awesome veterinarian. All the staff are really chill and nice. They spayed my dog and she’s doing really well! Great prices also, just really thankful for this place. God bless them View on Google (opens in new tab)
Clinic's reply: Hi, Seth. We appreciate you taking the time to leave us a review and value your input!
Vickie Krystosek
I have brought alot kittens to see Dr. Kline and he make you feel comfortable/confident that he cares about your animals. But since he left and now it looks like Dr. Mole is gone too, l will keep going there until the end of the year unless l find another vet before then. I… Read the full review on Google (opens in new tab)
Clinic's reply: Hi, Vickie. We appreciate you taking the time to leave us a review and value your input!
Lenny Mosse
Our regular vet had no Drs available and we were really freaking out about our cat panting so hard. PCAC took us in almost immediately and they were just fantastic! Everyone from reception and intake to vet tech and the vet herself was very kind, patient, understanding and… Read the full review on Google (opens in new tab)
Clinic's reply: Hi, Lenny. Thanks for taking the time to share your experience with us. We truly appreciate the feedback!
shell “shellg” graibus
Star rating only, no written review.
Clinic's reply: Hi, Shell. Thank you so much for rating your experience with us.
Cindy Miller
I took my Schnoodle to Pine Castle Animal Clinic for his yearly vaccination.I specifically mentioned that I was driving extra distance to come there & needed the appointment to be quick because I had a commitment that evening. After waiting about 20 minutes, the doctor finally… Read the full review on Google (opens in new tab)
Constance Sobol
Star rating only, no written review.
Clinic's reply: Hi, Constance. Your feedback is highly appreciated. Thank you so much for the review.
Kevin Donohue
Friendly and reasonable! Have a follow up in 3 weeks for some results of blood work! View on Google (opens in new tab)
Clinic's reply: Hi, Kevin. Thank you for taking the time to share your experience with our community, we value your input and look forward to the opportunity to serve you… Read it on Google (opens in new tab)
Holly Strawn
We were taken near our appt time. The techs & dr were great. View on Google (opens in new tab)
Clinic's reply: Hi, Holly. Thank you for taking the time to leave us a review, your feedback is so important to us!
Work at Pine Castle Animal Clinic? Claim this page to reply to member reviews, or print a review card for your front desk.