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Real Vet Reviews

Pet Care on Highland

Emergency vet

222 W Highland Dr, Lakeland, FL 33813Polk County

Florida premises permit active since 2021(veterinary premises permit VE6221)Check with the state (opens in new tab)Matched to this clinic by address.

(863) 777-4038Clinic website (opens in new tab)Facebook (opens in new tab)Compare
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Real Vet Score 84 out of 100Real Vet ScoreGoodLikely 80–89 given the evidence#14 of 28 scored vets in Lakeland How ranked4.7From 320 ratings across 2 sources4.7 on Google (opens in new tab) (319 reviews)5.0 on Yelp (opens in new tab) (1 review)Replies to 95% of Google and Yelp reviews, 2 of 3 negative ones (of 20 read)Down 4 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.70319
Yelp5.001
  1. Star ratings, weighted: 4.70. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.45 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.63.
  4. What 19 reviews say about care: −0.02 stars.
  5. Result: 4.61 stars = 84 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Pet Care on Highland.

Quoted in Google, Yelp and Facebook reviews

Something else
$30
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers generally report a positive experience with the clinic, frequently praising the staff's professionalism and the veterinarian's thoroughness. While most owners express high satisfaction with the care provided, some individuals reported issues regarding wait times and front desk interactions.

Often praised

  • Several reviewers mention that the doctors are thorough, informative, and take their time with patients.
  • Multiple reviewers describe the staff as kind, helpful, and professional.
  • Some reviewers highlight the clinic's fair pricing and honest approach to treatment.

Common concerns

  • One reviewer reported long wait times for both appointments and checkouts.
  • A few reviewers mentioned experiencing unfriendly interactions with front desk personnel.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
75% positive, 25% negative, (8) mentions
Treatment results
75% positive, 25% negative, (8) mentions
Explaining options
57% positive, 29% negative, (7) mentions
Wait times and booking
50% positive, 50% negative, (4) mentions
Cost and billing
100% positive, 0% negative, (3) mentions
Gentle with pets
100% positive, 0% negative, (3) mentions

From 19 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (petcareonhighland.com), checked Nov 1, 2026. Call ahead to confirm.

Services
wellness examsvaccinessurgeryspay and neuterx-raysultrasoundin-house labemergency careurgent care walk-inslaser therapy
Hours
Monday - Tuesday 8AM - 5PM Wednesday 8AM - 12PM Thursday - Friday 8AM - 5PM Every other Saturday 8AM - 12PM
Veterinarians

Reviews

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All reviewsMember reviewsWith price paidGoogle
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melvin Schwartz
From Google (opens in new tab)

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What's wrong with it?

I have two frenchys just took them for thier yearly shots the price was fair and the staff are great. My girl gave birth last year and they gave her a c section witch well the doc is on spot when takeing care of your babys.its pets over money so if you love your babys they are… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much, Melvin! We are glad you felt cared for and respected. Our team always puts pets first and treats them like family. 😊
marlene mcCollum
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thanks for the 5-star rating, Marlene! We really appreciate it and hope to see you again at Pet Care On Highland soon. 😊
susan Scovic
From Google (opens in new tab)

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What's wrong with it?

Best referral i recieved from a friend. Zoe's care has been exceptional Staff is so kind and supportive! We have had teeth extractions, cleaning, vacinnations, general care and annual visits! I have recommended to friends frequently!! Dr Lockhart is skillful, and explains… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much, Susan! We are grateful for your trust and referrals. Our team is glad you felt supported and well informed. 😊
M Dot
From Google (opens in new tab)

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What's wrong with it?

⭐ 1 STAR I am absolutely devastated and extremely disappointed with the care my cat received at this emergency veterinary hospital. I brought my very sick cat here because this was an EMERGENCY. I expected him to at least be promptly assessed and triaged to determine how… Read the full review on Google (opens in new tab)

Larry Allen
From Google (opens in new tab)

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What's wrong with it?

BREEDERS beware! They did c-sections on 2 of our American Bullies and the result is that they can not be bred again. Both females bleed profusely from the moment we left, I mean puddles of blood in the car! It was awful. At the time I was inexperienced so I didn't know that was… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you for your kind words. We look forward to seeing you and your pet family again soon.

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