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Real Vet Reviews

Pet Angels Animal Hospital

7067 Collins Rd #302, Jacksonville, FL 32244Duval County

Florida premises permit active since 2018(veterinary premises permit VE5400)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 68 out of 100Real Vet ScoreMixedLikely 66–71 given the evidence#45 of 61 scored vets in Jacksonville How ranked4.6From 1,928 ratings across 2 sources4.6 on Google (opens in new tab) (1,875 reviews)2.8 on Yelp (opens in new tab) (53 reviews)Google reviews in the last 12 months: 3.9 average from the 20 we've read, below its 4.6 on Google overallReplies to 5% of Google and Yelp reviews, 1 of 6 negative ones (of 20 read)Down 17 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.601,875
Yelp2.8053
  1. Star ratings, weighted: 4.55. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.90 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.39.
  4. What 18 reviews say about care: −0.18 stars.
  5. Result: 4.21 stars = 68 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers report a mixed experience at the clinic, with many praising the staff's kindness and the affordability of services. However, some owners expressed frustration regarding long wait times and inconsistencies in scheduling.

Often praised

  • Several reviewers mention friendly and compassionate staff
  • Multiple reviewers describe the pricing as reasonable or affordable

Common concerns

  • Several reviewers report significant wait times for appointments
  • Some reviewers mentioned issues with appointment scheduling and overbooking

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
75% positive, 8% negative, (12) mentions
Wait times and booking
50% positive, 50% negative, (6) mentions
Cost and billing
80% positive, 20% negative, (5) mentions
Treatment results
50% positive, 50% negative, (4) mentions
Explaining options
67% positive, 33% negative, (3) mentions
Gentle with pets
100% positive, 0% negative, (3) mentions

From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Jessi Larrinaga
From Google (opens in new tab)

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What's wrong with it?

I had a great first experience! All of the staff were incredibly kind. I took my kitten, Cashew, to get assessed and vaccinated. The vet tech, Angela, was very sweet, and Dr. Valavala was very gentle and answered all of my questions. The costs are very reasonable/affordable as… Read the full review on Google (opens in new tab)

T Ball
From Google (opens in new tab)

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What's wrong with it?

Terrible money hungry place I have a wellness plan for my cat and they told me I need to pay my remaining balance in order to cancel the plan but my car is DEAD why am I paying for a cat that is dead they simply want money View on Google (opens in new tab)

Clinic's reply: Hello, You are in wrong place, we do not have any wellness plans, you are confusing with other hospital, this is Pet Angels Animal Hospital.
danielle vasquez
From Google (opens in new tab)

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What's wrong with it?

Staff is always friendly with me and my pup. They are up front with pricing and very reasonable View on Google (opens in new tab)

Charles Smith
From Google (opens in new tab)

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What's wrong with it?

I live about hour fromthis animal vet ,but its worth the drive and they are awesome staff and veterans 💯 View on Google (opens in new tab)

Louis Du lac
From Google (opens in new tab)

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What's wrong with it?

Waiting time was horrible, I’ve had to wait a long time just for my pet to get seen View on Google (opens in new tab)

Michelle Estep
From Google (opens in new tab)

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What's wrong with it?

Awesome experience from check in to check out! View on Google (opens in new tab)

Madison Walker
From Google (opens in new tab)

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What's wrong with it?

They said my kitten was cute. Great service. :) View on Google (opens in new tab)

amber beard
From Google (opens in new tab)

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What's wrong with it?

I brought my kitten in to get his second dose of shots on 9/29. Last time I was here was on 9/8. I was told on my last visit Rocket was only 13 weeks old. Today I’m being told he’s 20 weeks and 1 day old. 🤔. I asked the tech why his paperwork says 20 weeks old. She said the… Read the full review on Google (opens in new tab)

Jim Rittenour
From Google (opens in new tab)

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What's wrong with it?

Our 14 year old Ginger Tabby has been having intestinal issues for over 6 months. We had taken him to several vets and no one could make our boy feel better. Pet Angels has been a blessing. They soon discovered he has Pancreatitis. We were told this is a painful disease and they… Read the full review on Google (opens in new tab)

Cassandra Rydell
From Google (opens in new tab)

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What's wrong with it?

Yes they have good prices and availability. But the doctors have minimal knowledge. I was ensured for 2 days in a row that my dog only had a UTI and was not blocked. This led him to having a full bladder for to long and possible permanent damage and cannot urinate on his own… Read the full review on Google (opens in new tab)

Julia Dipp
From Google (opens in new tab)

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What's wrong with it?

We take our pet here and have always been satisfied with the service, staff and providers knowledge. View on Google (opens in new tab)

Brianna Simpson
From Google (opens in new tab)

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What's wrong with it?

Dr. Sorathia & technician Brooklyn seen my baby Knicks TWICE, which was one of the best veterinary experience I have had! I am in the veterinary field myself and appreciated the compassion, kindness, gentleness & just overall calming presence of them both! I had no fears ( I’m… Read the full review on Google (opens in new tab)

Indira Angulo
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Robert
From Google (opens in new tab)

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What's wrong with it?

They over book appointments and stay behind schedule.Cheap isn t always best. View on Google (opens in new tab)

Jalanda Lane
From Google (opens in new tab)

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What's wrong with it?

Reading all the reviews you would think this is just an awesome place. Just because the price is cheaper than most places it doesn’t mean anyone wants to wait for hours before being seen. My puppy appointments has changed without notice twice and we have sat for over an hour… Read the full review on Google (opens in new tab)

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