Kalynda KM
We were seen quickly as a walk-in and the staff is professional. View on Google (opens in new tab)
Pet Angels Animal Hospital
7067 Collins Rd #302, Jacksonville, FL 32244Duval CountyFlorida premises permit active since 2018(veterinary premises permit VE5400)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 68 out of 100Real Vet ScoreMixedLikely 66–71 given the evidence#45 of 61 scored vets in Jacksonville How ranked4.6From 1,928 ratings across 2 sources4.6 on Google (opens in new tab) (1,875 reviews)2.8 on Yelp (opens in new tab) (53 reviews)Google reviews in the last 12 months: 3.9 average from the 20 we've read, below its 4.6 on Google overallReplies to 5% of Google and Yelp reviews, 1 of 6 negative ones (of 20 read)Down 17 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.60 | 1,875 | |
| Yelp | 2.80 | 53 |
- Star ratings, weighted: 4.55. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.90 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.39.
- What 18 reviews say about care: −0.18 stars.
- Result: 4.21 stars = 68 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers report a mixed experience at the clinic, with many praising the staff's kindness and the affordability of services. However, some owners expressed frustration regarding long wait times and inconsistencies in scheduling.
Often praised
- Several reviewers mention friendly and compassionate staff
- Multiple reviewers describe the pricing as reasonable or affordable
Common concerns
- Several reviewers report significant wait times for appointments
- Some reviewers mentioned issues with appointment scheduling and overbooking
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 75% positive, 8% negative, (12) mentions
- Wait times and booking
- 50% positive, 50% negative, (6) mentions
- Cost and billing
- 80% positive, 20% negative, (5) mentions
- Treatment results
- 50% positive, 50% negative, (4) mentions
- Explaining options
- 67% positive, 33% negative, (3) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewDana Wilhelm
Madison was very kind and patient in a situation that was very stressful. View on Google (opens in new tab)
Sherry Lynn
Always great, may take a minute to get in a room, but we'll worth the wait!!! MiTormenta (Tory) has been coming here since 10/2022 & she's always so excited to come, bc she just loves EVERYONE!¡! View on Google (opens in new tab)
Alicia Cronrath
Thank you for taking care of my little Annabelle this morning ! Pet angels was so accommodating , right on time for our appt, and eased my anxiety when I brought my little Boston in for her emergency abscess that came up over night ! The vet dr Sorathia was so thorough… Read the full review on Google (opens in new tab)
Darlene Boggs
Star rating only, no written review.
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