taylor lawrance
Star rating only, no written review.
Clinic's reply: Thank you for the 5 star review!
Paw Haven Animal Hospital Winter Haven
Emergency vet
3691 Lake Alfred Rd, Winter Haven, FL 33881Polk CountyFlorida premises permit active since 2019(veterinary premises permit VE5699)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 85 out of 100Real Vet ScoreGoodLikely 83–88 given the evidence#15 of 42 scored vets in Polk County How ranked4.7From 709 ratings across 2 sources4.7 on Google (opens in new tab) (696 reviews)3.8 on Yelp (opens in new tab) (13 reviews)Replies to 85% of Google and Yelp reviews (of 20 read)Down 3 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 696 | |
| Yelp | 3.80 | 13 |
- Star ratings, weighted: 4.68. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.60 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.66.
- What 16 reviews say about care: −0.03 stars.
- Result: 4.63 stars = 85 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Paw Haven Animal Hospital Winter Haven.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $700
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its friendly staff, professional demeanor, and ability to provide quick appointments. While many owners report high levels of satisfaction with the medical care and communication, some note concerns regarding specific pricing structures.
Often praised
- Friendly and knowledgeable staff
- Prompt appointment availability
- Clear communication regarding treatment plans
Common concerns
- Inconsistent experiences with certain fees
- Concerns over technician experience levels
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 92% positive, 8% negative, (12) mentions
- Explaining options
- 86% positive, 14% negative, (7) mentions
- Cost and billing
- 40% positive, 40% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (3) mentions
- Wait times and booking
- 100% positive, 0% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (pawhavenvet.com), checked Nov 1, 2026. Call ahead to confirm.
- Credentials
- AAHA accredited
- Treats
- dogscats
- Hours
- Mon–Fri · 8:00a – 5:00p
- Veterinarians
- Dr. Cindy Orange
- Dr. Jennifer Glass
- Dr. Caleb SuttonFlorida license VM18071, current
- Dr. Regan BlackburnFlorida license VM14447, current
Reviews
Write a reviewKate Murdock
Star rating only, no written review.
Clinic's reply: Thank you for the 5 star review!
Kelly Willis
Same day appointment! They were so very professional, initial visit was conducted from my truck to avoid possible contamination. I am impressed by the Dr. and technician! This will be our place for our lil one’s healthcare 😇 View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! We’re so glad we were able to get your little one seen the same day and make the visit as safe and comfortable as… Read it on Google (opens in new tab)
Mark Collazo
The Dr's. and assistant are all friendly and knowledgeable. View on Google (opens in new tab)
Clinic's reply: Thank you for the positive review!
Deborah McCreary
This place did a fantastic job of stitching our dogs eyelid and keeping us informed of the entire process. We are truly grateful to these animal lovers!! View on Google (opens in new tab)
Clinic's reply: Thank you so much for the sweet review! We’re so happy we could help your pup and keep you updated every step of the way. We’ll be sure to share your kind… Read it on Google (opens in new tab)
Meghan Leigh
I love Paw Haven. When we moved to the area it was important for us to find a good vet. Paw Haven has been amazing every time we go. The staff is friendly and explains everything even pricing. We are experienced breeders and Paw Haven never judges us and always takes pride when… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! We’re honored to care for your dogs and puppies and truly appreciate the trust you place in our team. We love working… Read it on Google (opens in new tab)
Tracy King
Aubree was super efficient and listened to concerns and reviewed our plan before even seeing the doc. Nice and friendly staff! View on Google (opens in new tab)
Clinic's reply: Thank you for the kind review! We’re so glad Aubree took the time to listen to your concerns and review your plan with you. We’ll be sure to share your kind… Read it on Google (opens in new tab)
Carmen Garcia
Star rating only, no written review.
Clinic's reply: Thank you for the 5 star review!
Ashley Miller
Amazing care for my service pup! They cared for him like he was their own when he had an emergency and will for sure be our permanent vet moving forward! Taken care of by Aubree. View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! We’re so glad we could be there for your pup when he needed us. Aubree and the entire Paw Haven team truly enjoyed… Read it on Google (opens in new tab)
Jamie Galvan
Star rating only, no written review.
Clinic's reply: Thank you for the 5 star review!
Ysa Bt
😡🧐⚠️Absolute price gouging and predatory pricing. I called to request a standard USDA International Health Certificate for my Chihuahua traveling to Denmark. My dog already has a 15-digit ISO microchip and a valid rabies vaccine. This process requires zero lab tests and the… Read the full review on Google (opens in new tab)
Mark Housel
The team at Paw Haven loves animals first. We are new to the area and they have been amazing as we transition my little old dog to them. Even visit he starts with grumbles and finishes by giving kisses. He's so well cared for by the team. Everyone from the front desk , techs… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! We’re so happy to hear that your sweet boy is settling in and feeling comfortable with our team. We’re honored to care… Read it on Google (opens in new tab)
William Parkinson
Great Vet and assistants. Problem with flee product that's costly. Doesn't work. Bought a second one for each cat, not working either. Happened 11 tears ago at same location the vet got it taken care of quickly didn't charge us a second time. Company that… Read the full review on Google (opens in new tab)
Kassidy Vakiener
We have had a great experience with them. They got our puppy in quick. Great customer service. View on Google (opens in new tab)
Clinic's reply: Thank you for the positive review!
ashley Jorge
Great customer service. The doctor and nurse and staff were all kind and attentive. I brought my 12 year old shi zu and my 4 year old cat. The visit was straight forward and I knew of all the fees ahead of time. No surprises. View on Google (opens in new tab)
Clinic's reply: Thank you for the positive review! We're so glad you had a great visit.
Work at Paw Haven Animal Hospital Winter Haven? Claim this page to reply to member reviews, or print a review card for your front desk.