Michael Cook
Star rating only, no written review.
Navy Boulevard Animal Hospital
Emergency vet
3835 W Navy Blvd, Pensacola, FL 32507Escambia CountyFlorida premises permit active since 2011(veterinary premises permit VE4097)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 93 out of 100Real Vet ScoreExcellentLikely 90–96 given the evidence#3 of 19 scored vets in Pensacola How ranked4.6From 232 ratings across 2 sources4.7 on Google (opens in new tab) (199 reviews)4.0 on Yelp (opens in new tab) (33 reviews)Replies to 95% of Google and Yelp reviews (of 20 read)Up 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 199 | |
| Yelp | 4.00 | 33 |
- Star ratings, weighted: 4.60. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 5.00 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.69.
- What 17 reviews say about care: +0.14 stars.
- Result: 4.83 stars = 93 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate staff and high level of patient care during both routine visits and difficult medical situations. The facility is noted for its transparent pricing and ability to accommodate urgent needs.
Often praised
- Compassionate and attentive staff
- Transparent and fair pricing
- Efficient communication regarding treatment plans
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (9) mentions
- Gentle with pets
- 100% positive, 0% negative, (7) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Cost and billing
- 100% positive, 0% negative, (4) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewLeslie Robinson
We have 4 pets to get caught up on shots plus my dog needed surgery. the budget was tight but they helped me with the order of importance so we could get everything done. Dog’s tumor and tooth removal also went well. View on Google (opens in new tab)
Clinic's reply: Thank you so much for trusting us with your pets care and for your 5 star review!
Marsha Noller
Saw Dr. Russell, yesterday, October 1, 2026. Just went in for a wellness check for my dog , Mazie. Dr. Russell, took his time and sat down with us and explained, going forward, how I can best help Mazie with her diet. No rush, just expert advice and immediate friendship. I love… Read the full review on Google (opens in new tab)
Clinic's reply: We loved meeting you and Mazie and look forward to providing her with any care she needs in the future. Thank you for trusting us with Mazie's care and for… Read it on Google (opens in new tab)
Andrea Blessing
We had to put our dog down very unexpectedly a few saturdays ago,but everyone there was the best, most compassionate people I have ever met in such a difficult time. Our dog wasnt doing well and they squeezed us in at the last minute. They gave us all the time to say goodbye to… Read the full review on Google (opens in new tab)
Clinic's reply: This review absolutely warmed our hearts. Thank you for the opportunity to care for sweet Winter in her final moments, and for your kind review.
WithouttaTrace
Star rating only, no written review.
Clinic's reply: Thank you so much for your 5 star review!
Arodzago
Dr. Mathews, Mathew the technician, and the entire staff are excellent! Rebecca always greets you with a smile and true kindness. They really pay attention to your concerns and questions. My dog has been a patient here for almost two years. I love that you can go there for… Read the full review on Google (opens in new tab)
Clinic's reply: We really appreciate your extremely kind 5 star review! Thank you for trusting us with the care of your furry family <3
Demetris Giovanni Edwards
Super awesome team of pet loving people. View on Google (opens in new tab)
Clinic's reply: Thank you so much!
Ashley. -
Navy boulevard Animal Hospital is one of the best places to take your pets. My family and I recently lost everything in a house fire and they boarded and treated my cats with the care I can only describe as extraordinary. The team of Doctors and Techs held my fur family steady… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for these incredibly kind words. ❤️ It truly meant so much to our entire team to be able to care for your babies during such a difficult and… Read it on Google (opens in new tab)
Jennifer Ogden Combs
We were so grateful they could fit us in to follow up with a medical issue Koji had while we were out of town and they were terrific. The care shown Koji (and us!) by Dr. Sam and Kristen, and the time they took with us was greatly appreciated. View on Google (opens in new tab)
Clinic's reply: We are so happy you and Koji had a great experience with us! Thank you so much for the 5 star review!
Sallie Lindsey
Star rating only, no written review.
Clinic's reply: Thank you so much for your 5 star review!
Hannah Pitts
Yall I fr can’t say enough good things about this place! My puppy and I were out of town visiting my parents in pcola and my baby sliced her paw open on the beach. I called them first thing in the morning, they were able to get me in quickly, and they were SO incredible. Dr… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so very much for your kind review!! We loved meeting you and your pup and are so grateful to have been trusted with their care.
Alyssa Gaudreau
Words can’t express how I feel about this place and the people within it. My father’s boy Red was 17 years old and at the end of his time. Obviously a very difficult decision to make for us, but he’s with the Lord now. Anyway, the care, patience, and genuine empathy we received… Read the full review on Google (opens in new tab)
Clinic's reply: We are so honored to have been able to care for Red in his final moments. Our pets are truly like family, and the pain of losing them is so immeasurable… Read it on Google (opens in new tab)
Tammy Taber
As soon as we walked in they took my dog's weight and immediately put us in a room the veterinarian assistant came in about 1 minute later then the veterinarian came in a couple of minutes later. The process was fast they were extremely informative and know exactly what they're… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for trusting us with the care of your baby and for the five star review!
Ash!
We love this place and our animals are treated like family 🩷 And it’s always nice to see our favorite desk kitty! View on Google (opens in new tab)
Clinic's reply: Thank you so much for the 5 star review! Rezz the clinic kitty says hello!
Brae Brae
The vet and vet techs are all so sweet! I appreciate that they take the time to explain everything and are transparent about pricing! View on Google (opens in new tab)
Clinic's reply: We appreciate your 5 star review and are happy to hear you had a great experience with us!
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