Mollie Reese
NBAH is the best!!!! All aspects!!!! View on Google (opens in new tab)
Clinic's reply: Thank you so much for the 5 star review!
Navy Boulevard Animal Hospital
Emergency vet
3835 W Navy Blvd, Pensacola, FL 32507Escambia CountyFlorida premises permit active since 2011(veterinary premises permit VE4097)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 93 out of 100Real Vet ScoreExcellentLikely 90–96 given the evidence#3 of 19 scored vets in Pensacola How ranked4.6From 232 ratings across 2 sources4.7 on Google (opens in new tab) (199 reviews)4.0 on Yelp (opens in new tab) (33 reviews)Replies to 95% of Google and Yelp reviews (of 20 read)Up 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 199 | |
| Yelp | 4.00 | 33 |
- Star ratings, weighted: 4.60. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 5.00 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.69.
- What 17 reviews say about care: +0.14 stars.
- Result: 4.83 stars = 93 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate staff and high level of patient care during both routine visits and difficult medical situations. The facility is noted for its transparent pricing and ability to accommodate urgent needs.
Often praised
- Compassionate and attentive staff
- Transparent and fair pricing
- Efficient communication regarding treatment plans
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (9) mentions
- Gentle with pets
- 100% positive, 0% negative, (7) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Cost and billing
- 100% positive, 0% negative, (4) mentions
- Wait times and booking
- 100% positive, 0% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewbuddy macon
Office staff are always friendly and helpful View on Google (opens in new tab)
Clinic's reply: We appreciate your 5 star review, and are so happy you have had a pleasant experience with us!
Miriam Baker
Dr. Matthews and her staff were so amazing! They were able to see my sweet boy in such a short notice and help make him comfortable for another day before he passed. My vet is closed on Saturdays and so I tried this place out. I highly recommend this place for anyone living in… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for trusting us with your pet's care. We greatly appreciate your 5 star review!
Kelly
They take such good care of our furry loved ones. Check-ups and emergencies, they've been there for us. They care. Many positive experiences and more to come. View on Google (opens in new tab)
Clinic's reply: Thank you sincerely for your five star review and for letting us be part of your pet's care!
Abril Company
Amazing attention and atmosphere ✨ My girl feels very comfortable coming to see the vet View on Google (opens in new tab)
Clinic's reply: Thank you for your five star review! We are so happy your furbaby is comfortable here!
Work at Navy Boulevard Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.