Ron McMillan
Excellent dog treats and heart guardz! They taste GREAT!!!!! View on Google (opens in new tab)
Clinic's reply: Thanks for the review, Ron! Our team appreciates it.
Mermaid Vet Hospital
Emergency vet
1905 43rd Ave, Vero Beach, FL 32960Indian River CountyFlorida premises permit active since 2020(veterinary premises permit VE5864)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 98 out of 100Real Vet ScoreExcellentLikely 96–100 given the evidence#2 of 11 scored vets in Vero Beach How rankedTop 10%4.8From 284 ratings across 2 sources4.8 on Google (opens in new tab) (272 reviews)4.7 on Yelp (opens in new tab) (12 reviews)Replies to 95% of Google and Yelp reviews (of 20 read)Up 6 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.80 | 272 | |
| Yelp | 4.70 | 12 |
- Star ratings, weighted: 4.80. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.95 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.82.
- What 16 reviews say about care: +0.14 stars.
- Result: 4.95 stars = 98 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers describe the clinic as a welcoming environment where staff members are attentive and communicative. Multiple owners report that the facility is well-organized and provides thorough explanations of treatment options.
Often praised
- Multiple reviewers praise the gentle handling of nervous or skittish pets.
- Several reviewers mention the friendly and professional demeanor of the staff.
- Reviewers frequently highlight the clear communication regarding care plans.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (12) mentions
- Gentle with pets
- 100% positive, 0% negative, (10) mentions
- Explaining options
- 100% positive, 0% negative, (5) mentions
- Clean facilities
- 100% positive, 0% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewalexander Singh
I had such a wonderful experience at Mermaid Vet Hospital! From the moment I walked in, I could tell this place truly cares about animals. The staff was incredibly friendly and professional, and the facility itself was clean, calm, and welcoming—definitely a place where pets… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for such a kind and thoughtful review! We're so happy to hear that you and your pet had a wonderful experience with us. We truly appreciate your… Read it on Google (opens in new tab)
Shannon Lindstadt
Star rating only, no written review.
Clinic's reply: Thank you for the 5 stars! We love caring for your pets!
shawnasdaboss3
I had the absolute pleasure of working with Sam, and her attentive care for our fur baby instantly put us at ease. She was warm, compassionate, and incredibly patient with our little anxiety-ridden Maltipoo. Her gentle approach and genuine love for animals made all the… Read the full review on Google (opens in new tab)
Clinic's reply: We appreciate your kind words! Thanks for trusting us with your pet's care! ❤️
Richard Lopez
It was an amazing experience, everyone there was very helpful and friendly. Sam took really good care of all my babies, she was incredible and made us feel like family. View on Google (opens in new tab)
Clinic's reply: Thanks for the review! Our team appreciates it.
Work at Mermaid Vet Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.