Reviewers generally describe the clinic as a professional and compassionate facility with high-quality care for both routine visits and emergency situations. While most owners report positive experiences with staff communication, some specific concerns were raised regarding administrative errors during boarding.
Often praised
Compassionate and attentive staff
Clear communication of treatment plans
Clean facility and prompt service
Common concerns
Administrative mix-ups regarding boarding dates
Written by AI from the reviews (members' first, then the newest), Nov 5, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Explaining options
86% positive, 14% negative, (7) mentions
Front desk and staff
100% positive, 0% negative, (7) mentions
Wait times and booking
60% positive, 40% negative, (5) mentions
Gentle with pets
100% positive, 0% negative, (4) mentions
From 14 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (lochhavenvet.com), checked Nov 1, 2026. Call ahead to confirm.
Credentials
AAHA accredited
Treats
dogscats
Services
wellness examsvaccinesdental caresurgeryspay and neuterx-raysin-house labemergency carehospice and euthanasiaboardinglaser therapymicrochipping
Amazing place! I found a lost dog on the road this morning and brought her in to see if she had a microchip. The team was amazing and so kind, they all came out to give love to this random dog. They used their time and resources to help locate the owners without asking anything… Read the full review on Google (opens in new tab)
Clinic's reply: Kiara, thank you for the kind review but more importantly thank you for having such a kind heart and stopping in the middle of the highway for Darby! We are so… Read it on Google (opens in new tab)
The staff and doctors here always take the best care of our fur baby. They communicate effectively, ensuring we feel comfortable with the care plan. I trust them completely with my pup because they’ve demonstrated time and time again that they are recommending what’s truly best… Read the full review on Google (opens in new tab)
An all over incredible experience.
A stray cat fell through the ceiling at my workplace and we needed an appointment rather quickly. The team at Loch Haven found a same day opening (saving me from Banfield) and went above and beyond caring for this little stray.
We found out she… Read the full review on Google (opens in new tab)
Clinic's reply: We are so thrilled we were able to provide the compassionate care we strive for. Thank you for trusting us with that sweet momma cat and for the precious… Read it on Google (opens in new tab)
Sweet people who care about their patients amazing staff much respect❤️ fixed my baby up with respect and compassion, treated her like she was their own. Beautiful thank you guys so much View on Google (opens in new tab)
Clinic's reply: Thank you for the 5 star review! We are very appreciative of the kind words. It is our goal to ensure all of our patients and clients are cared for with… Read it on Google (opens in new tab)
I had a great experience with my Grayson and Dr. Weatherford! Loved Grayson's "welcome" as a new pet=patient! I really like the pharmacy they use if you can't get your pet to take a pill, especially for a cat! Grayson wasn't rushed and I felt well looked after! I had used… Read the full review on Google (opens in new tab)
Loch Haven has always done a wonderful job caring for our two cats. Sadly, one of our senior cats has come to the end of the road, but Dr. Martin and Ally helped him cross the rainbow bridge with respect and dignity. They let us know what to expect before hand and they were both… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much, Javier, for your kind words. We are truly sorry for your loss and honored to have cared for Shinobi.
Dr. Martin and Ally will be deeply… Read it on Google (opens in new tab)
This vet hospital is by far the best I’ve been to. I was warmly welcomed, provided an explanation of services available at the clinic upon arrival. Dr. St. Pierre was so kind and attentive to my dogs issues and provided explanation and solutions. Krystal the vet tech was also… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much, Andrew, for the kind review! We’re thrilled to hear you felt welcomed and well-informed from the moment you arrived.
Dr. St. Pierre and… Read it on Google (opens in new tab)
I cannot put into words how grateful I am to have found this veterinary practice. From Danielle, who is so helpful and has the calmest voice I have ever heard over the phone, to Dr. Beckworth and all support staff’s patience and understanding…I had an unfortunate incident happen… Read the full review on Google (opens in new tab)
Clinic's reply: Allison, we are so appreciative of your kind feedback. We take pride in being able to provide compassionate care from initial phone calls to exam rooms. We… Read it on Google (opens in new tab)
Clinic's reply: Thank you for the 5 star review, Jason! We hope Yuzu's ears start to feel better and we look forward to seeing you both at her recheck!
My dog was booked for boarding 12/22 - 12-26. As soon as I pulled out of the parking lot I get a call - there’s a mixup- we aren’t open 12/26 he has to stay until 12/29. Asked if I could pick him up 12/26 - no we won’t be open to the public. My flight landed and I had a voice… Read the full review on Google (opens in new tab)
Best veterinary care and customer service hands down. Plus pricing was very fair and affordable. I wish I came here sooner. View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that our pricing felt fair and accessible. We… Read it on Google (opens in new tab)