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Real Vet Reviews

LeadER Animal Specialty Hospital Cooper City

9410 Stirling Rd, Cooper City, FL 33024Broward County

Florida premises permit active since 1991(veterinary premises permit VE1812, held by Animal Medical Center At Cooper City, responsible vet Dvm Murray P Deckelbaum)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 19 out of 100Real Vet ScorePoorLikely 18–20 given the evidence#119 of 120 scored vets in Broward County How rankedBottom 10%3.3From 1,605 ratings across 2 sources3.4 on Google (opens in new tab) (1,190 reviews)2.9 on Yelp (opens in new tab) (415 reviews)Replies to 71% of Google and Yelp reviews, 3 of 9 negative ones (of 21 read)Down 16 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google3.401,190
Yelp2.90415
  1. Star ratings, weighted: 3.27. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.33 from 21 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.30.
  4. What 18 reviews say about care: −0.40 stars.
  5. Result: 2.90 stars = 19 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for LeadER Animal Specialty Hospital Cooper City.

Quoted in Google, Yelp and Facebook reviews

Something else
$1,200
median of 3 mentions, $467 to $10,000
Sick or injured
$1,500
median of 2 mentions, $1,000 to $2,000

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers report highly polarized experiences regarding the quality of medical care and staff interactions at this facility. While some owners praise the clinical expertise and compassionate bedside manner, others express significant frustration with communication and administrative service.

Often praised

  • Several reviewers describe the medical team as highly skilled, professional, and empathetic.
  • Multiple owners praised the staff for providing high-quality care during complex surgeries and emergency situations.
  • Some reviewers noted that the staff provided thoughtful gestures and compassionate communication.

Common concerns

  • Several reviewers report significant issues with front desk professionalism and customer service.
  • Multiple reviewers expressed frustration regarding high costs associated with treatments and testing.
  • Several reviewers reported concerns regarding inconsistent communication or lack of clear diagnoses from the medical staff.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

Certifications from professional bodies

From professional directories, as they list this address. Directories are opt-in, so a missing credential means nothing either way.

  • Certified emergency and critical care facility, Level II, by the Veterinary Emergency and Critical Care Society (certificate valid through January 2028). Level II: open for emergencies 24/7.Checked Nov 8, 2026. See the directory (opens in new tab)

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
50% positive, 50% negative, (10) mentions
Explaining options
22% positive, 78% negative, (9) mentions
Treatment results
56% positive, 44% negative, (9) mentions
Gentle with pets
80% positive, 20% negative, (5) mentions
Cost and billing
25% positive, 75% negative, (4) mentions

From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Maria Eugenia Arredondo
From Google (opens in new tab)

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What's wrong with it?

No recomiendo para nada el lugar. No lleven sus mascotas allá. Tuvimos muy mala experiencia con nuestra perrita. Después de dos consultas y hacerle exámenes no nos dieron ningún diagnóstico. Siendo ella la Dra te sugiere que busques en Google las respuestas a las inquietudes… Read the full review on Google (opens in new tab)

Maria Gonzalez
From Google (opens in new tab)

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What's wrong with it?

The front desk costumer service is horrible. Every time I called they always treated me like I was annoying them and gave me attitude. They wouldn’t let me speak to the doctor and my dog had very intense diarrhea with blood. I took my dog to see Dr. Terry Carro and after paying… Read the full review on Google (opens in new tab)

Clinic's reply: We appreciate you sharing your feedback. Please reach out to Renee at [email protected] if you’d like to discuss your experience further. — The LeadER Team
Rene Spyridon Rodriguez
From Google (opens in new tab)

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What's wrong with it?

From my experience! Top of the line care. Expensive so I suggest get pet insurance. View on Google (opens in new tab)

Clinic's reply: We truly appreciate you taking the time to share your experience! Thank you for trusting our team to provide your pet with the highest level of care. ❤️🐾
Crystal Costa
From Google (opens in new tab)

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What's wrong with it?

I’m just so incredibly grateful and thankful for this place. I brought my golden retriever Noel in because she got a horrible trebled fishing lure caught on her tongue and lip. It was the most horrifying and terrifying thing to go through. I had family members call to let them… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you so much for your kind words! We’re so grateful you trusted us with Noel and are thrilled she’s doing well. We completely understand how frightening… Read it on Google (opens in new tab)
Felicia Quintana
From Google (opens in new tab)

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What's wrong with it?

I don't know how to respond without tearing up. My girl tore ccl and miniscus. I was so scared until I met Renee and Dr Horton. Today was her surgery snd theor kindness has touched my family. Renee congratulations oh how uou run that practice. Your team has the best example… Read the full review on Google (opens in new tab)

Clinic's reply: Your kind words mean so much to our entire team! We’re so glad Renee and Dr. Horgan were able to make you and your girl feel comfortable and cared for. We’re… Read it on Google (opens in new tab)
P S
From Google (opens in new tab)

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What's wrong with it?

When I first started to come here, the rating was low as it still is now! I wanted to give this hospital the benefit of the doubt. My experiences will be totally different. That I could trust them with my pet(s) wellbeing! That they'll also go over and beyond and be… Read the full review on Google (opens in new tab)

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