Think twice before trusting them with your pet’s life. I strongly advise against bringing your pet here. They performed procedures without obtaining my approval first. A specialist named Chris attempted to take a urine sample from my dog without asking for my consent, and… Read the full review on Google (opens in new tab)
LeadER Animal Specialty Hospital Cooper City
9410 Stirling Rd, Cooper City, FL 33024Broward CountyFlorida premises permit active since 1991(veterinary premises permit VE1812, held by Animal Medical Center At Cooper City, responsible vet Dvm Murray P Deckelbaum)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 3.40 | 1,190 | |
| Yelp | 2.90 | 415 |
- Star ratings, weighted: 3.27. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.33 from 21 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.30.
- What 18 reviews say about care: −0.40 stars.
- Result: 2.90 stars = 19 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for LeadER Animal Specialty Hospital Cooper City.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $1,200
- Sick or injured
- $1,500
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers report highly polarized experiences regarding the quality of medical care and staff interactions at this facility. While some owners praise the clinical expertise and compassionate bedside manner, others express significant frustration with communication and administrative service.
Often praised
- Several reviewers describe the medical team as highly skilled, professional, and empathetic.
- Multiple owners praised the staff for providing high-quality care during complex surgeries and emergency situations.
- Some reviewers noted that the staff provided thoughtful gestures and compassionate communication.
Common concerns
- Several reviewers report significant issues with front desk professionalism and customer service.
- Multiple reviewers expressed frustration regarding high costs associated with treatments and testing.
- Several reviewers reported concerns regarding inconsistent communication or lack of clear diagnoses from the medical staff.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
Certifications from professional bodies
From professional directories, as they list this address. Directories are opt-in, so a missing credential means nothing either way.
- Certified emergency and critical care facility, Level II, by the Veterinary Emergency and Critical Care Society (certificate valid through January 2028). Level II: open for emergencies 24/7.Checked Nov 8, 2026. See the directory (opens in new tab)
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 50% positive, 50% negative, (10) mentions
- Explaining options
- 22% positive, 78% negative, (9) mentions
- Treatment results
- 56% positive, 44% negative, (9) mentions
- Gentle with pets
- 80% positive, 20% negative, (5) mentions
- Cost and billing
- 25% positive, 75% negative, (4) mentions
From 18 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewThey gave me an incorrect diagnosis for my pet, who sadly passed away just days later. What made the experience even worse was the lack of care, empathy, and responsiveness when I tried to address what had happened. It was an extremely painful situation, and I felt that my… Read the full review on Google (opens in new tab)
worst place to take your pets. they dont even know what theyre doing. theyll tell you your pet is good but your pet will die days after!! BE CAREFUL AND DONT TAKE YOUR PETS TO THIS PLACE!!!! View on Google (opens in new tab)
La experiencia fue excelente. Una atención inmejorable y de mucha calidad humana en especial con el personal latino. View on Google (opens in new tab)
The team at LeadER in Cooper City is amazing beyond word… They are empathetic, friendly, warm & they love your fur-baby just as much as you do… it’s truly a blessing to have them caring for my senior dog. Their expertise & professionalism helps guide me to feel comfortable in my… Read the full review on Google (opens in new tab)
Star rating only, no written review.
Star rating only, no written review.
I was referred to this place from my original vet. It has been a money vacuum... text test and more test... after $2000++ later they still want to do more tests but yet to treat my Dog with nothing... Stay away go any where else. I should have listened to the customer in the… Read the full review on Google (opens in new tab)
I have known Dr Horgan for years and am so blown away by this office and everyone that works there. We have been going to a different clinic but as soon as things got serious with our dog we switched vet offices and will now never go anywhere else. My dog has had 2 major… Read the full review on Google (opens in new tab)
Kind, caring, compassionate and they communicated thoroughly. EXTREMELY EXPENSIVE. View on Google (opens in new tab)
We took our senior dog (Hemi) here to get cremated after she passed away in her sleep and they mailed us a thoughtful hand written card and it meant so much to us after such a tough week. Little things make a big difference ❤️ View on Google (opens in new tab)
Star rating only, no written review.
My Dog’s advanced Metastatic Cancer was missed days/ weeks before her diagnosis Four days before my dog was diagnosed with advanced metastatic cancer by another veterinarian, she had been seen at LeadER. 7 weeks before that, she had also been seen here by an internist. Despite… Read the full review on Google (opens in new tab)
Dr Horgan, his assistant Renee and the staff is so compassionate, professional and amazing. View on Google (opens in new tab)
A member of their front desk staff is profoundly rude. LeadER is expensive but the actual medical/vet service is good, albeit slow. What is not acceptable however is to be asked to pay the price they are asking and then have the front desk staff be disrespectful towards… Read the full review on Google (opens in new tab)
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