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Real Vet Reviews

Interlachen Animal Hospital

5482 Lake Howell Rd, Winter Park, FL 32792Orange County

Florida premises permit active since 1992(veterinary premises permit VE1927, responsible vet Andrew J Michaud)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 69 out of 100Real Vet ScoreMixedLikely 63–76 given the evidence#8 of 10 scored vets in Winter Park How ranked4.2From 245 ratings across 2 sources4.3 on Google (opens in new tab) (193 reviews)4.0 on Yelp (opens in new tab) (52 reviews)Replies to 20% of Google and Yelp reviews, 3 of 3 negative ones (of 15 read)Down 3 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.30193
Yelp4.0052
  1. Star ratings, weighted: 4.24. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.20 from 15 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.25.
  4. What 14 reviews say about care: −0.01 stars.
  5. Result: 4.24 stars = 69 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

The majority of reviewers report high levels of satisfaction, praising the clinic for its compassionate care and professional staff. While most experiences were positive, there are conflicting reports regarding communication and billing consistency.

Often praised

  • Kind and informative veterinary care
  • Friendly and helpful staff
  • Clean facility environment

Common concerns

  • Difficulty reaching the clinic by phone
  • Inconsistent communication regarding visit fees

Written by AI from the reviews (members' first, then the newest), Sep 25, 2026. It can be wrong: read the reviews for the full picture.

About this clinic

As stated on the clinic's own website (interlachenanimalhospital.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogs
Services
boardinggrooming
Veterinarians
  • Dr. Andy
Allie Swift
From Google (opens in new tab)

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What's wrong with it?

They are wonderful here and they take such great care of our two fur babies! 🐾 View on Google (opens in new tab)

Ayman Najami
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What's wrong with it?

They never answer the phone, it’s terrible. View on Google (opens in new tab)

Clinic's reply: I’m sorry that you had a bad experience and called our office while we were busy assisting our other clients. We do our best to get to everyone in a timely… Read it on Google (opens in new tab)
Evelyn Lopez
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Dr. Andy is wonderful and always treats my fur baby with kindness. In View on Google (opens in new tab)

Derek Kammerer
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best in town! View on Google (opens in new tab)

Lorelyn Virla
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Dr is so good the staff is super nice love the place I will bring any pet I ever have to Dr Andy View on Google (opens in new tab)

Lori Dorris
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Five stars for Interlachen Animal Hospital—Dr. Andy made the whole experience feel like he was caring for his own dogs. He was incredibly informative, explained every step clearly, and handled our pup with genuine kindness. We left feeling reassured and confident in the care we… Read the full review on Google (opens in new tab)

JACKIE VERANO
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Dr. Andy takes great care of my Bella. He and his staff are always kind and friendly. When Bella needed a treatment that was out of my financial possibility, the office helped set up a payment plan so Bella could be treated in a timely manner. View on Google (opens in new tab)

Stephen McMullan
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Fantastic staff and fantastic standard of care for my pets! View on Google (opens in new tab)

Alexa
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Love it here! Dr. Andy truly cares about all of his patients and treats you like family. Every appointment is informative and timely. Staff is super nice and the clinic is very clean. I don't feel like another patient file on the books, I feel like my pets are in the care of a… Read the full review on Google (opens in new tab)

Karina Casiano
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I'm so grateful to the vet for saving my cat's life. Excellent vet and wonderful environment. 100% recommended. View on Google (opens in new tab)

Gwen Weiss
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The receptionist, Anna, was amazing. She was so sweet and booked my three cats in for an appointment with no issues. She was so personable, she felt like a sister to me. Dr. Andy was also wonderful. Gave good advice for one of my cats and took the time to explain his findings. View on Google (opens in new tab)

Jen G
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Dr. Michaud is a money hungry, distasteful and incredibly uncompassionate veterinarian. During a visit for boosters and a recheck on worms for my 4 month old puppy, I asked about a rough/bare patch on her leg. He barely glanced at it and disregarded it as nothing. No… Read the full review on Google (opens in new tab)

Clinic's reply: First and foremost, I am happy that your puppy is feeling better. In response to your inaccurate and slanderous review, it is important to state the facts of… Read it on Google (opens in new tab)
Dara Lynne
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What's wrong with it?

Star rating only, no written review.

Clinic's reply: We have no record of this name as a client at our hospital. Please feel free to call us so that we can resolve whatever issue you may have.
Lu Boss
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What's wrong with it?

I've been coming to Dr Andy for years and I have never had a better Vet! Everyone at the clinic is very professional, helpful and friendly. I trust Dr. Andy and his staff and I will continue to entrust for years to come! I 100% recommend this clinic! View on Google (opens in new tab)

John Rovik
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Great pet hospital. Won't trust anybody else with our precious pets. Have a Merry Christmas and a Happy New Year. View on Google (opens in new tab)

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