Baylen Wonder
Star rating only, no written review.
Clinic's reply: Thank you for your review Dr. Kramer and Bonnie
Hometown Pet Care Center
827 Sebastian Blvd, Sebastian, FL 32958Indian River CountyFlorida premises permit active since 2023(veterinary premises permit VE6750)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 83 out of 100Real Vet ScoreGoodLikely 79–86 given the evidence#11 of 17 scored vets in Indian River County How ranked4.7From 441 ratings across 2 sources4.7 on Google (opens in new tab) (427 reviews)3.6 on Yelp (opens in new tab) (14 reviews)Replies to 70% of Google and Yelp reviews, 0 of 3 negative ones (of 20 read)Down 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 427 | |
| Yelp | 3.60 | 14 |
- Star ratings, weighted: 4.67. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.35 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.58.
- What 16 reviews say about care: −0.02 stars.
- Result: 4.57 stars = 83 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers describe the clinic as a compassionate and professional facility where staff members are noted for being kind and knowledgeable. While most owners report high levels of satisfaction with the care provided, some individuals reported issues regarding communication and administrative policies.
Often praised
- Multiple reviewers praise the staff and veterinarians for being caring and compassionate.
- Several reviewers mention that the doctors take their time to explain things thoroughly.
- Reviewers frequently describe the clinic as professional and accommodating.
Common concerns
- One reviewer mentioned a lack of clarity regarding refund policies.
- A reviewer reported an experience where they were unable to observe their pet during an examination.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 78% positive, 22% negative, (9) mentions
- Gentle with pets
- 88% positive, 13% negative, (8) mentions
- Cost and billing
- 80% positive, 20% negative, (5) mentions
- Explaining options
- 67% positive, 33% negative, (3) mentions
- Treatment results
- 67% positive, 33% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewRenee St. John
I love this place. Dr. Kramer is the best. He is very knowledgeable and has my fur babies' best interest at heart. They are my world and I'm thrilled to have found him so close to my home. View on Google (opens in new tab)
Clinic's reply: Thank you for your 5 star review. We love your fur babies as if they were our own. Your pets are our #1 priority. Thank you again. Dr Kramer and Bonnie
Laurie Weisenberger
The staff and the veterarians are always very kind and compassionate. Even when they're fully booked, they'll still try to squeeze you in. Their prices are affordable. I highly recommend Hometown Pet Care! View on Google (opens in new tab)
Clinic's reply: Thank you for your kind words and for your review !DR. Kramer and Bonnie
Big D
Star rating only, no written review.
Clinic's reply: Thank you for your review !Dr Kramer and Bonnie
Margaret Wagner
Great people, caring Vet. Takes time with pet and owners. Always accommodating View on Google (opens in new tab)
Clinic's reply: Thank you for the kind words Dr Kramer and Bonnie
Work at Hometown Pet Care Center? Claim this page to reply to member reviews, or print a review card for your front desk.