Christa Manos
They know what the 1 star is for. View on Google (opens in new tab)
Gulf Coast Scratching Post Cat Hospital
3135 Bobcat Village Center Rd, North Port, FL 34288Sarasota CountyFlorida premises permit active since 2019(veterinary premises permit VE5516)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 91 out of 100Real Vet ScoreExcellentLikely 87–95 given the evidence#11 of 44 scored vets in Sarasota County How ranked4.8From 252 ratings across 2 sources4.9 on Google (opens in new tab) (240 reviews)3.7 on Yelp (opens in new tab) (12 reviews)Replies to 35% of Google and Yelp reviews (of 20 read)Down 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.90 | 240 | |
| Yelp | 3.70 | 12 |
- Star ratings, weighted: 4.84. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.60 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.76.
- What 17 reviews say about care: +0.01 stars.
- Result: 4.78 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently describe this as a specialized feline-only practice where staff are noted for their kindness and expertise with cats. Many owners report feeling supported by the team's attentive communication and compassionate approach to care.
Often praised
- Specialized cat-only focus
- Compassionate and knowledgeable staff
- Attentive patient communication
Common concerns
- High cost of services
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (12) mentions
- Gentle with pets
- 100% positive, 0% negative, (7) mentions
- Explaining options
- 100% positive, 0% negative, (4) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewAshley Orr
Having worked in veterinary medicine for most of my senior cat’s life, I was incredibly nervous about finding a new veterinary hospital after moving to the area. I was used to being directly involved in her medical care, so trusting a new team with her health was a big… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Ashley
Thank you so much for taking the time to leave such a wonderful, detailed review. I pride myself in providing the best possible care for my patients… Read it on Google (opens in new tab)
Rachel Mazuch
Star rating only, no written review.
Saury Pancil
Jen & Shawna treated me with great kindness & hospitality View on Google (opens in new tab)
Kathleen F
Dr Norrell is an exceptional vet for cats. Your cat won't leave the room for blood draws or urine draws. No shaving of fur for blood draws. You will stay with your kitty for the entire visit so there is less stress on your kitty...and you! Dr and staff are amazing with cats… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for taking the time to post a review and for entrusting us with your cat’s care.
Nichole Bellinder
I would give more stars if I could. I called them today because my boy has been having urinary issues and they squeezed me in to see him, I had never even been there before. He had to stay for hours for them to do tests on him. And finally I got some answers on whats going on… Read the full review on Google (opens in new tab)
Clinic's reply: Hi Nichole
Thank you so much for your review. I'm glad that we were able to help you and your cat through a difficult day. Thank you for entrusting us with… Read it on Google (opens in new tab)
S “SoapTastesOK” K
Exceptional vet and staff. First vet I've ever gone to where I genuinely felt the staff loved our animals as much as we do. View on Google (opens in new tab)
Clinic's reply: Thank you so much for your review. Dr. Norrell and the entire staff are cat lovers and are dedicated to providing you with the best care possible.
Kim Blosse
If you have cat, this the veterinary hospital to go to. I had taken my 10 yr diabetic cat to his regular vet. They diagnosed him, gave me some insulin and told me to come back in 2 weeks. After going back in 2 weeks, I was told to up his insulin and come back in 2 weeks. I… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for entrusting us with the care of your cat. We look forward to being your partner in care!
Eddie Wyatt
This was our first time taking our two rescue kittens to the Dr. This place is amazing. If you have a cat, this is definitely the place that you want. The doctor and staff are very nice and patient. View on Google (opens in new tab)
Clinic's reply: Thank you so much for taking the time to leave us a review. We are dedicated to providing comprehensive care in a low stress environment.
Silvia Eloisa Price
We had been taking our cat, Sofia Penelope, to another veterinarian for some time, but we were not getting answers or results regarding the issue with her eye. When we brought her here, because cats are their specialty, they immediately identified the problem. For now, Penelope… Read the full review on Google (opens in new tab)
Richard Stacey, Jr.
Star rating only, no written review.
Olga Osipova
By far the best vet we have been too and we travel from Sarasota, everything is always so clean and what I appreciate the most besides the level of care I always receive is, the minute someone leaves the exam room, I see vet techs go in right after and disinfect everything, that… Read the full review on Google (opens in new tab)
JoAnn Frick
I love this vet, all they treat are cats and you can tell everyone loves their job. View on Google (opens in new tab)
Rick Roberts
The staff and Dr. Norell were very attentive and were able to reach a cause for my cat's issue. View on Google (opens in new tab)
Alexa Knepp
Star rating only, no written review.
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