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Real Vet Reviews

GoodVets Coconut Grove

Emergency vet

2840 Oak Ave, Coconut Grove, FL 33133Miami-Dade County

Florida premises permit active since 2026(veterinary premises permit VE7493)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 91 out of 100Real Vet ScoreExcellentLikely 88–95 given the evidence#30 of 163 scored vets in Miami-Dade County How ranked4.7From 262 ratings across 2 sources4.7 on Google (opens in new tab) (236 reviews)4.6 on Yelp (opens in new tab) (26 reviews)Replies to 75% of Google and Yelp reviews (of 20 read)Up 3 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.70236
Yelp4.6026
  1. Star ratings, weighted: 4.69. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.80 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
  4. What 17 reviews say about care: +0.07 stars.
  5. Result: 4.78 stars = 91 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers frequently praise the clinic for its high level of communication, professional staff, and thorough explanations regarding treatment plans. Many owners report feeling well-cared for during both routine visits and more serious medical situations.

Often praised

  • Several reviewers mention excellent communication and detailed follow-up calls.
  • Multiple reviewers praise the friendly and helpful front desk staff.
  • Reviewers frequently highlight the thoroughness of the examinations and explanations provided by the doctors.

Common concerns

  • One reviewer reported a long wait time before being seen.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
100% positive, 0% negative, (10) mentions
Wait times and booking
80% positive, 20% negative, (5) mentions
Treatment results
100% positive, 0% negative, (5) mentions
Explaining options
100% positive, 0% negative, (4) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Megan
From Google (opens in new tab)

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What's wrong with it?

Bryan at the front desk always has such a big smile on his face and provides exceptional service! I always feel welcomed right away. Dr. Balch and Dr. Barrios are incredibly knowledgeable and truly care about what they do. I would highly recommend coming here, not only for the… Read the full review on Google (opens in new tab)

arturo rojas
From Google (opens in new tab)

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What's wrong with it?

Great attention. Service is impeccable and everything was explained clearly. BEAR feels wanted and behaves well there. View on Google (opens in new tab)

Jill
From Google (opens in new tab)

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What's wrong with it?

Your front desk team has exceptional customer service. In there yesterday afternoon & they were so patient with me w/all my questions & concerns. Been there almost 2 yrs...I forgot his name but I would recruit him in a second! Exceptional customer service. Hang on to him😽 View on Google (opens in new tab)

Clinic's reply: Hi, Jill. We appreciate the kind words and are glad we could provide you with a positive experience!
Marlene Erven
From Google (opens in new tab)

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What's wrong with it?

The staff is very friendly and professional and my appointment are always on time. Very much appreciated! View on Google (opens in new tab)

Kathleen Morris
From Google (opens in new tab)

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What's wrong with it?

Lovely staff and the everyone was sweet to my moms cat had a check up and his rabies shot .. Max vet today Dr BHe even got to roam in the private exam room waiting for his checkup... he was curious as a cat is - he seemed to like the over all visit. The wait was fast and the… Read the full review on Google (opens in new tab)

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