Bryan at the front desk always has such a big smile on his face and provides exceptional service! I always feel welcomed right away. Dr. Balch and Dr. Barrios are incredibly knowledgeable and truly care about what they do. I would highly recommend coming here, not only for the… Read the full review on Google (opens in new tab)
GoodVets Coconut Grove
Emergency vet
2840 Oak Ave, Coconut Grove, FL 33133Miami-Dade CountyFlorida premises permit active since 2026(veterinary premises permit VE7493)Check with the state (opens in new tab)Matched to this clinic by address.
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 236 | |
| Yelp | 4.60 | 26 |
- Star ratings, weighted: 4.69. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.80 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.71.
- What 17 reviews say about care: +0.07 stars.
- Result: 4.78 stars = 91 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently praise the clinic for its high level of communication, professional staff, and thorough explanations regarding treatment plans. Many owners report feeling well-cared for during both routine visits and more serious medical situations.
Often praised
- Several reviewers mention excellent communication and detailed follow-up calls.
- Multiple reviewers praise the friendly and helpful front desk staff.
- Reviewers frequently highlight the thoroughness of the examinations and explanations provided by the doctors.
Common concerns
- One reviewer reported a long wait time before being seen.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 100% positive, 0% negative, (10) mentions
- Wait times and booking
- 80% positive, 20% negative, (5) mentions
- Treatment results
- 100% positive, 0% negative, (5) mentions
- Explaining options
- 100% positive, 0% negative, (4) mentions
From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewGreat attention. Service is impeccable and everything was explained clearly. BEAR feels wanted and behaves well there. View on Google (opens in new tab)
Your front desk team has exceptional customer service. In there yesterday afternoon & they were so patient with me w/all my questions & concerns. Been there almost 2 yrs...I forgot his name but I would recruit him in a second! Exceptional customer service. Hang on to him😽 View on Google (opens in new tab)
The staff is very friendly and professional and my appointment are always on time. Very much appreciated! View on Google (opens in new tab)
Lovely staff and the everyone was sweet to my moms cat had a check up and his rabies shot .. Max vet today Dr BHe even got to roam in the private exam room waiting for his checkup... he was curious as a cat is - he seemed to like the over all visit. The wait was fast and the… Read the full review on Google (opens in new tab)
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