SS
Star rating only, no written review.
Exotic Animal Hospital of Orlando
Emergency vet
1717 E Michigan St, Orlando, FL 32806Orange CountyReal Vet Score 80 out of 100Real Vet ScoreGoodLikely 77–83 given the evidence#28 of 68 scored vets in Orlando How ranked4.7From 819 ratings across 2 sources4.7 on Google (opens in new tab) (775 reviews)4.2 on Yelp (opens in new tab) (44 reviews)Replies to 11% of Google and Yelp reviews, 0 of 3 negative ones (of 19 read)Up 5 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 775 | |
| Yelp | 4.20 | 44 |
- Star ratings, weighted: 4.67. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.37 from 19 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.60.
- What 13 reviews say about care: −0.10 stars.
- Result: 4.49 stars = 80 / 100. Based on many ratings.
What pet owners say
Summary written by AISeveral reviewers praise the clinic for its compassionate care of exotic pets like birds, rabbits, and ferrets. While many owners report a friendly and knowledgeable staff, some individuals reported negative experiences regarding communication and emergency protocols.
Often praised
- Staff are described as gentle and thorough
- Doctors are noted for being knowledgeable and caring
- Positive reports of clear explanations provided to owners
Common concerns
- Reports of rude or dismissive staff behavior
- Frustrations regarding specific intake requirements
Written by AI from the reviews (members' first, then the newest), Nov 3, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 75% positive, 25% negative, (8) mentions
- Explaining options
- 67% positive, 33% negative, (3) mentions
- Gentle with pets
- 67% positive, 33% negative, (3) mentions
From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (orlandoexoticveterinarian.com), checked Nov 1, 2026. Call ahead to confirm.
- Services
- wellness examsvaccinesdental caresurgeryemergency caregroomingmicrochipping
- Languages
- Spanish
- Veterinarians
- Santiago Díaz
- Sanngeeta MackoFlorida license VM14829, current
- Leor ShuflitaFlorida license VM17250, current
- Kirstin McLeodFlorida license VM17982, current
Reviews
Write a reviewkathleen hetherman
They have always have been gentle and thorough with my birds. My bird, Minccino, was scared on the drive but as soon as we walked in the door for her yearly exam she remembered the place and was immediately calm. View on Google (opens in new tab)
Clinic's reply: Thank you for the 5-star rating Kathleen! We appreciate it!
Mark Franks
Super friendly staff View on Google (opens in new tab)
Clinic's reply: Thank you for your kind words, Mark! We're happy to hear that you found our staff super friendly.
Lisa Alligood
The best of care for our birds,focus on Dr.McCleod,Dr.Diaz!!! View on Google (opens in new tab)
Cristina Lugo
Star rating only, no written review.
Kayra P
Star rating only, no written review.
Frances Iglesias
Star rating only, no written review.
alexandra martinez
Love Exotic Animal Hospital, everyone is great the Doctor is so sweet. Will definitely refer friends and family View on Google (opens in new tab)
Glitch
We’ve now had two visits with Dr. Mcleod, first with Zelda and most recently with Link, and both experiences have been wonderful. She is incredibly sweet, caring, and knowledgeable, especially when it comes to ferrets. You can genuinely tell that she truly cares about the… Read the full review on Google (opens in new tab)
Melo Yello
Star rating only, no written review.
Jill Bohmann
There isn’t a better place to get care for my bunnies than Exotic of Orlando. I see so many different exotics in the waiting room it’s great to know how much people are caring for their exotic pets. I totally trust Exotic with my bunnies needs View on Google (opens in new tab)
Christina DeBiase
Dr Maloney was really compassionate towards me, and assisted my sweet bunny Zoey over the rainbow bridge today. I am happy that she was the Vet I saw today because that was not an easy experience but her words were very helpful, and she let me grieve and cry as much as I needed… Read the full review on Google (opens in new tab)
Mariano Reveron
Star rating only, no written review.
Monica Pollard
I don’t know what I’d do without the folks at Exotic Animal Hospital! I know my rabbit is the best hands when he’s there and getting the best care possible. View on Google (opens in new tab)
TAY ARREAZA
Great service. Doctor and staff were nice and explained everything. View on Google (opens in new tab)
Work at Exotic Animal Hospital of Orlando? Claim this page to reply to member reviews, or print a review card for your front desk.