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Real Vet Reviews

Edgewater Animal Shelter

605 Mango Tree Dr, Edgewater, FL 32132Volusia County

Florida premises permit active since 2018(veterinary premises permit VE5491)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 86 out of 100Real Vet ScoreGoodLikely 82–90 given the evidence#26 of 58 scored vets in Volusia County How ranked4.7From 370 ratings across 3 sources4.7 on Google (opens in new tab) (340 reviews)5.0 on Yelp (opens in new tab) (5 reviews)92% recommend on Facebook (opens in new tab) (25 reviews read)Replies to 51% of Google and Yelp reviews, 4 of 5 negative ones (of 43 read)
How this score was calculated
Ratings fromAvgCount
Google4.70340
Yelp5.005
Facebook4.6825
  1. Star ratings, weighted: 4.70. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.62 from 58 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.68.
  4. What 50 reviews say about care: −0.03 stars.
  5. Result: 4.64 stars = 86 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for Edgewater Animal Shelter.

Quoted in Google, Yelp and Facebook reviews

Something else
$175
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Many reviewers praise the facility for its clean environment and the compassionate care provided by staff members during both routine visits and end-of-life services. While most owners report positive experiences with adoptions and vaccinations, some individuals reported negative interactions regarding communication and staff demeanor.

Often praised

  • Staff are frequently described as compassionate, kind, and dedicated to animal welfare.
  • The facility is noted for being clean, organized, and well-managed.
  • Several reviewers appreciated the ease of services like vaccinations, nail trims, and cremations.

Common concerns

  • Some reviewers reported experiencing rude or condescending behavior from staff members.
  • A few individuals expressed frustration regarding communication delays during the adoption process.

Written by AI from up to 60 of the 68 reviews (members' first, then the newest), Oct 26, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
79% positive, 21% negative, (24) mentions
Gentle with pets
89% positive, 11% negative, (19) mentions
Clean facilities
100% positive, 0% negative, (9) mentions
Wait times and booking
75% positive, 25% negative, (4) mentions

From 50 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Antonio Barrera
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Katherine Urquhart
From Google (opens in new tab)

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What's wrong with it?

This place is horrible the lady that answered the phone when asking about my Lil boy monkey, was very rude and didn't seem to care about if my baby was co.i.g home to his family but only about the money for the one day of care for my monkey to stay at the facility. No medication… Read the full review on Google (opens in new tab)

Clinic's reply: I understand your frustration, but I would strongly suggest directing it at the situation rather than the people who helped get your dog home safely. Your dog… Read it on Google (opens in new tab)
Nicole Fink
From Google (opens in new tab)

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What's wrong with it?

Weirdest experience ever. We wanted to adopt after our kitty suddenly passed away and we were ready to open our hearts again. Upon walking in, we immediately felt like we were a burden. We waited 25 mins for them to let us see the cats. At first I thought it might be because… Read the full review on Google (opens in new tab)

Clinic's reply: First, we're very sorry for the loss of your kitty. We understand how difficult that is, and we're glad you felt ready to open your home and heart to another… Read it on Google (opens in new tab)
gayle elias
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Kimber Stanton
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

nikki solo
From Google (opens in new tab)

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What's wrong with it?

I came here today because I found two very young kittens, one of whom appeared to have an issue with its eye. I was concerned because I have never dealt with kittens this young before and one of them was behaving in a way that made me wonder if it needed something to drink. I… Read the full review on Google (opens in new tab)

Clinic's reply: Hi Niki I am very sorry that this happened to you. That is not the standard of service that we expect from our staff and employees. It will be addressed… Read it on Google (opens in new tab)
Chuck Jessup
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Victoria Smith
From Google (opens in new tab)

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What's wrong with it?

It is great to take your animals for there rabies,Heartworm & whatever they need. So kind & prices are much less than other Vet's. View on Google (opens in new tab)

Clinic's reply: Thank you!
samantha giampietro
From Google (opens in new tab)

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What's wrong with it?

The nastiest demeaning nature of the receptionist is absolutely unbelievable. How can people who care for animals be so disgustingly rude. I hope when they’re trying to get information on their animals in the future, they deal with people who are exactly like themselves. I would… Read the full review on Google (opens in new tab)

Clinic's reply: You were given a solution to your problem, you were rude and obnoxious to our staff and that is unacceptable. Have the day you deserve.
Crystal Hogg
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Thank you!
Cj Karpinski
From Google (opens in new tab)

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What's wrong with it?

Our Tortie girl crossed the rainbow bridge this past Thursday. I called questioning cremation. They said bring her in. Got There with in the hour and the girl at the counter took care of us right away with care and compassion. Thank you Edgewater Animal Shelter making this… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you!
Brenda Cunningham
From Google (opens in new tab)

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What's wrong with it?

Absolutely love this place! The people are the best. Donated some dog food & treats today. View on Google (opens in new tab)

Anthony Swaney
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Bailey Smallwood
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Jenn Martin
From Google (opens in new tab)

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What's wrong with it?

Very nice place and all the staff are very nice and pleasant. Will definitely be back. View on Google (opens in new tab)

Work at Edgewater Animal Shelter? Claim this page to reply to member reviews, or print a review card for your front desk.