Jean C
Star rating only, no written review.
Eau Gallie Veterinary Hospital
3605 N Wickham Rd, Melbourne, FL 32935Brevard CountyFlorida premises permit active since 2017(veterinary premises permit VE5050)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 80 out of 100Real Vet ScoreGoodLikely 77–83 given the evidence#12 of 24 scored vets in Melbourne How ranked4.7From 780 ratings across 2 sources4.7 on Google (opens in new tab) (748 reviews)3.6 on Yelp (opens in new tab) (32 reviews)Replies to 60% of Google and Yelp reviews, 3 of 3 negative ones (of 20 read)Down 8 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.70 | 748 | |
| Yelp | 3.60 | 32 |
- Star ratings, weighted: 4.66. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.35 from 20 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.58.
- What 16 reviews say about care: −0.07 stars.
- Result: 4.51 stars = 80 / 100. Based on many ratings.
What pet owners say
Summary written by AIReviewers frequently praise the clinic for its knowledgeable staff and high level of care for a wide variety of animals, including exotic species. While many owners report positive experiences with transparency and professionalism, some individuals reported dissatisfaction regarding administrative procedures during initial inquiries and specific handling techniques.
Often praised
- Several reviewers mention excellent care for exotic pets like reptiles, birds, and small mammals.
- Multiple reviewers praise the staff's kindness, patience, and professional demeanor.
- Several owners appreciate the clear communication regarding treatment plans and pricing.
Common concerns
- One reviewer reported a frustrating experience with phone inquiries regarding surgical capabilities.
- One reviewer expressed concern over specific handling techniques used during an exam.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 86% positive, 14% negative, (14) mentions
- Explaining options
- 75% positive, 25% negative, (4) mentions
- Cost and billing
- 100% positive, 0% negative, (3) mentions
- Gentle with pets
- 67% positive, 33% negative, (3) mentions
- Wait times and booking
- 33% positive, 33% negative, (3) mentions
From 16 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
About this clinic
As stated on the clinic's own website (eaugallievet.com), checked Nov 1, 2026. Call ahead to confirm.
- Treats
- dogscatsexoticsbirdsreptilessmall mammals
- Hours
- Monday-Friday: 8am-10pm Saturday & Sunday: Closed
- Veterinarians
- Dr. David RetamozoFlorida license VM9225, current
- Dr. Brickett
- Dr. Marino
- Dr Barr
Reviews
Write a reviewRoxana Callentine
This place is awesome. The people at the front desk are very nice. They treat you very cordially, they took care of my boys and their vet is there so plus plus. Followed Dr. Trottier great exotic vet. View on Google (opens in new tab)
Kenzie Jones
Everyone was super nice to us and very loving to our ferret Marshmallow. They made us feel comfortable and treated her with so much care and kindness. You can tell that everyone genuinely cares about the animals and wants what’s best for them. They were patient, helpful, and… Read the full review on Google (opens in new tab)
Samantha Swihart
Star rating only, no written review.
Traveling At Speed of Bite
Exceptional care. Highly recommend. View on Google (opens in new tab)
Eric Heckert
Professional, knowledgeable, friendly staff View on Google (opens in new tab)
Clinic's reply: Thank you for trusting us with your pet :-)
Julianna C
I called to inquire if they could perform a specific surgery on my exotic animal. Instead of answering, they insisted on getting a ton of information from me first to create an account without disclosing whether or not they can treat the animal. They insisted oncharging me for a… Read the full review on Google (opens in new tab)
Clinic's reply: we take reviews seriously, so after seeing this we reviewed the recorded telephone conversation. Unfortunately, the description here is not an accurate… Read it on Google (opens in new tab)
Karin Day
Star rating only, no written review.
Clinic's reply: Thank you for your review :-)
natasha barger
I truly cannot say enough amazing things about Eau Gallie Veterinary Hospital. Matt, Gemma, Dr. B, and the entire staff have been absolutely incredible to us and our animals. We have a LOT of animals, including many different species, and Eau Gallie has helped us with so many of… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for your kind review
Yeni Sigman
First off I want to say that this staff was very helpful and knowledgeable. I have a pet rat that had overgrown teeth and needed them cut. I originally went to aloha bird and pet hospital and they wanted to charge me 680$-1200$ to put her under and cut her teeth!. I called Eau… Read the full review on Google (opens in new tab)
Clinic's reply: It was a pleasure treating Tofu. We hope she starts feeling better soon.
Gladys Diaz
Star rating only, no written review.
Clinic's reply: Thank you!
Edward Millett
Wonderful sraff,very accommodating ,super clean View on Google (opens in new tab)
Clinic's reply: Thank you!
M B
Only vet I trust with my rabbit! Both exotic vets here are wonderful. Very knowledgeable and thorough in their care. This office also has the ability to book appointments online, reorder prescriptions on line with delivery, and payment plans!! View on Google (opens in new tab)
Clinic's reply: Thank you!
Justin Barnett
I’ve used this clinic for several of my exotic animals including my Galapagos tortoise. The staff is amazing and kind and I have been incredibly pleased. I highly recommend this clinic for all your animal care needs. View on Google (opens in new tab)
Katie Boucher
This is the best vet around! Has great doctors and great staff, modern equipment and able to do every diagnostic! Even though it’s not an emergency center, they will take emergencies in between their regular appointments, which is great even if you have to wait a little bit!… Read the full review on Google (opens in new tab)
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