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Real Vet Reviews

East-West Animal Hospital

1524 Land O' Lakes Blvd, Lutz, FL 33549Hillsborough County

Florida premises permit active since 2010(veterinary premises permit VE4060)Check with the state (opens in new tab)Matched to this clinic by address.

(813) 948-6534Clinic website (opens in new tab)Compare
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Real Vet Score 65 out of 100Real Vet ScoreMixedLikely 57–73 given the evidence#10 of 10 scored vets in Lutz How rankedBottom 10%4.4From 185 ratings across 2 sources4.5 on Google (opens in new tab) (161 reviews)3.6 on Yelp (opens in new tab) (24 reviews)Replies to 90% of Google and Yelp reviews, 4 of 5 negative ones (of 20 read)Down 16 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.50161
Yelp3.6024
  1. Star ratings, weighted: 4.38. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.05 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.33.
  4. What 15 reviews say about care: −0.20 stars.
  5. Result: 4.12 stars = 65 / 100. Based on many ratings.
Read the full method

What people paid

Amounts pet owners reported for East-West Animal Hospital.

Quoted in Google, Yelp and Facebook reviews

Something else
$500
median of 3 mentions, $77 to $900
Surgery
$2,500
from 1 mention

As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.

What pet owners say

Summary written by AI

Reviewers offer mixed perspectives on the clinic, with many praising the staff's compassion and the integration of both eastern and western medicine. While several owners report high levels of satisfaction with patient care, others express concerns regarding communication and pricing for specific procedures.

Often praised

  • Several reviewers praise the compassionate and professional staff.
  • Multiple reviewers appreciate the combination of eastern and western medical approaches.
  • Some reviewers highlight the clinic's ability to handle anxious pets.

Common concerns

  • Two reviewers report experiences with unprofessional behavior or poor communication.
  • One reviewer expressed concern regarding the necessity and cost of recommended diagnostic tests.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
77% positive, 23% negative, (13) mentions
Cost and billing
33% positive, 67% negative, (3) mentions
Clean facilities
100% positive, 0% negative, (3) mentions

From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Reviews

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All reviewsMember reviewsWith price paidGoogle
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Jeffrey Cosat
From Google (opens in new tab)

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What's wrong with it?

This Veterinarian is the BEST! Dr is amazing and very knowledgeable! Hannah was Exceptional! View on Google (opens in new tab)

Clinic's reply: Good morning, Jeffrey! Thank you so much for your five-star review! We are so glad to hear that our doctor was able to provide knowledgeable care and that… Read it on Google (opens in new tab)
Lynda Dedrick
From Google (opens in new tab)

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What's wrong with it?

Very pleased with our first visit. Dr. Register & staff were great. Best of both worlds..eastern & western medicines. View on Google (opens in new tab)

Clinic's reply: Good afternoon, Lynda! Thank you so much for your kind review! We are so thankful Dr. Register and Team were able to give you and your babies a great… Read it on Google (opens in new tab)
Amanda Mcgill
From Google (opens in new tab)

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What's wrong with it?

This place is very unprofessional and the manager is very disrespectful as a person and towards the staff. I do not recommend receiving any care for your pets here. View on Google (opens in new tab)

sharon jenkins
From Google (opens in new tab)

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What's wrong with it?

Great w Nixy and now my two new Bichons. View on Google (opens in new tab)

Clinic's reply: Hi Sharon! Thank you so much for your kind review. We are glad we were able to provide a wonderful experience for you and your babies. We love Bichons!… Read it on Google (opens in new tab)
SD
From Google (opens in new tab)

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What's wrong with it?

They’re very nice but I took my dog in for a consult for a simple hernia repair. They wanted to do a CBC, full chemistry panel, urinalysis, fecal exam, heartworm test, ultrasound of his belly, full body x-rays, and that doesn’t even include the surgery. The labs alone would’ve… Read the full review on Google (opens in new tab)

Clinic's reply: Good morning, SD, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. Our goal is always to… Read it on Google (opens in new tab)

Work at East-West Animal Hospital? Claim this page to reply to member reviews, or print a review card for your front desk.