65Real Vet Score 65 out of 100Real Vet ScoreMixedLikely 57–73 given the evidence#10 of 10 scored vets in Lutz How rankedBottom 10%4.4From 185 ratings across 2 sources4.5 on Google (opens in new tab) (161 reviews)3.6 on Yelp (opens in new tab) (24 reviews)Replies to 90% of Google and Yelp reviews, 4 of 5 negative ones (of 20 read)Down 16 points since September 2026How this score was calculated
Ratings from
Avg
Count
Google
4.50
161
Yelp
3.60
24
Star ratings, weighted: 4.38. Member reviews count 1.5×, 3× with a checked bill.
Last 24 months: 4.05 from 20 reviews, blended in at 25%.
Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.33.
What 15 reviews say about care: −0.20 stars.
Result: 4.12 stars = 65 / 100. Based on many ratings.
Amounts pet owners reported for East-West Animal Hospital.
Quoted in Google, Yelp and Facebook reviews
Something else
$500
median of 3 mentions, $77 to $900
Surgery
$2,500
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AI
Reviewers offer mixed perspectives on the clinic, with many praising the staff's compassion and the integration of both eastern and western medicine. While several owners report high levels of satisfaction with patient care, others express concerns regarding communication and pricing for specific procedures.
Often praised
Several reviewers praise the compassionate and professional staff.
Multiple reviewers appreciate the combination of eastern and western medical approaches.
Some reviewers highlight the clinic's ability to handle anxious pets.
Common concerns
Two reviewers report experiences with unprofessional behavior or poor communication.
One reviewer expressed concern regarding the necessity and cost of recommended diagnostic tests.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
Front desk and staff
77% positive, 23% negative, (13) mentions
Cost and billing
33% positive, 67% negative, (3) mentions
Clean facilities
100% positive, 0% negative, (3) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Finding a veterinary clinic that truly understands pet anxiety is rare, but East West Animal Hospital in Lutz has been a total game-changer for us. My 4-year-old Golden Retriever, Cody, developed severe anxiety at our previous vet. Knowing East West is a Certified Fear Free… Read the full review on Google (opens in new tab)
Clinic's reply: Good evening, Linda!
Thank you so much for taking the time to leave such a kind review. We truly believe in Fear-Free care and are so grateful that it has… Read it on Google (opens in new tab)
Clinic's reply: Good evening, Heather
Thank you so much for taking the time to leave us a review! We are always happy to care for your pets.
Warm Regards,
East-West Animal… Read it on Google (opens in new tab)
My family and I have been using EWAH for 20+ years. Dr Register and her staff have always taken exceptional care of all of my families animals. From puppies, kittens to full senior fuzzy babies. I couldn’t be more grateful for them and all they do!! Thank you, from the bottom of… Read the full review on Google (opens in new tab)
Clinic's reply: Hi, Alyssa!
Thank you so much for your kind words and for taking the time out of your day to leave us such a lovely review! Our Team is grateful to be a part… Read it on Google (opens in new tab)
Clinic's reply: Good evening, Nathan!
Thanks so much for taking the time to leave us a review! We are so grateful to have been able to help you and your pets. Please don't… Read it on Google (opens in new tab)
As a referring veterinarian, I have so much respect for Dr. Linda Register and the practice she has built at East-West Animal Hospital. She is thoughtful, compassionate, and deeply committed to caring for the whole patient, which is reflected in the way her practice supports… Read the full review on Google (opens in new tab)
Clinic's reply: Good evening, Dr. Buerkett!
Your kind words mean more to our team than we can say. Thank you so much for noticing our commitment. We highly recommend you as… Read it on Google (opens in new tab)
Clinic's reply: Good afternoon, Joseph!
Thank you so much for taking the time to leave us such a wonderful review! We love Lola and are grateful to be part of her care team… Read it on Google (opens in new tab)
Clinic's reply: Good afternoon, Lisa!
Thank you so much for taking the time to leave us a 5-Star Review! We are grateful to know that we have been able to give you and your… Read it on Google (opens in new tab)
Not a fan at all. My mom passed away recently from pancreatic cancer and I became sole caretaker of our dog Buttons. My mom had fibromyalgia and myofascial pain syndrome, so my brother and I had to live with her. Shortly after my mom passed, my brother moved out, leaving me with… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for sharing your experience with us.
We are truly sorry for the loss of your mother and for everything you’ve been carrying while trying to care… Read it on Google (opens in new tab)
Clinic's reply: Dear Larry,
I'm sorry to hear you had a negative experience. We'd really
like to understand what happened so we can improve.
If you're open to sharing more… Read it on Google (opens in new tab)
My beloved dog, Sassy, had been receiving acupuncture treatments at this clinic and had an appointment scheduled for November 10, 2025. I called to cancel and reschedule the appointment for November 24. I contacted the clinic again on November 13 and 14, and each time I was… Read the full review on Google (opens in new tab)
Clinic's reply: Dear Georgie,
Let us begin by saying that we are deeply sorry for the loss of your beloved Sassy. Losing a cherished companion is heartbreaking, and our… Read it on Google (opens in new tab)
Clinic's reply: Hi Michelle!
Thank you so much for taking the time to leave us such a sweet review. We love Oakley and are so glad to have you as part of our East-West… Read it on Google (opens in new tab)
Clinic's reply: Good Evening, Rusty
Thank you so much for your 5-Star Review! It means the world to our team to know that we have been able to provide you and your pets with… Read it on Google (opens in new tab)
Clinic's reply: Good evening, Frank!
Thank you so much for taking the time to leave us a 5-Star Review. Our entire team works diligently to make sure that each patient is… Read it on Google (opens in new tab)
East West Animal Hospital is by far the best veterinary in the Tampa Bay area! Her staff is courteous and prompt and listens. We feel safe and secure taking our pets there. View on Google (opens in new tab)
Clinic's reply: Good evening, Thana.
Thank you so much for taking the time to leave us a five-star review! We are so glad that Dr. Register and our team were able to give you… Read it on Google (opens in new tab)