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Real Vet Reviews

East Orlando Animal Hospital

7600 Lake Underhill Rd, Orlando, FL 32822Orange County
Real Vet Score 54 out of 100Real Vet ScoreMixedLikely 50–57 given the evidence#60 of 68 scored vets in Orlando How ranked4.2From 904 ratings across 2 sources4.3 on Google (opens in new tab) (808 reviews)3.3 on Yelp (opens in new tab) (96 reviews)Up 24 points since September 2026
How this score was calculated
Ratings fromAvgCount
Google4.30808
Yelp3.3096
  1. Star ratings, weighted: 4.19. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 3.29 from 7 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 3.98.
  4. What 6 reviews say about care: −0.14 stars.
  5. Result: 3.84 stars = 54 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers provide mixed accounts regarding the quality of care, with some highlighting compassionate end-of-life services while others report issues with administrative follow-up.

Often praised

  • Several reviewers praise the staff for being compassionate and gentle during euthanasia.
  • Multiple reviewers mention that the veterinarians are professional and take time to explain procedures.

Common concerns

  • One reviewer reports significant issues with administrative follow-up and receiving requested records.

Written by AI from the reviews (members' first, then the newest), Nov 2, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Gentle with pets
80% positive, 20% negative, (5) mentions
Front desk and staff
60% positive, 40% negative, (5) mentions

From 6 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

About this clinic

As stated on the clinic's own website (eastorlandovet.com), checked Nov 1, 2026. Call ahead to confirm.

Treats
dogscats
Services
wellness examsvaccinesdental caresurgeryspay and neuteremergency carehospice and euthanasiaboardinggroominglaser therapy
Payment options
payment plans
Hours
Monday : 8 AM – to 6 PM Tuesday : 8 AM – to 6 PM Wednesday : 8 AM – to 6 PM Thursday : 8 AM – to 6 PM Friday : 8 AM – to 6 PM Saturday : 8 AM – to 5 PM Sunday : 9 AM – to 4 PM
Claudia Sarkis
From Google (opens in new tab)

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What's wrong with it?

East Orlando Animal Hospital is amazing. Unfortunately we had to put our 18 old dog to sleep and they treated us with the upmost care, love and compassion. From the reception Sophia and Kayla. To the nurses Devin and Mykaya. Devin accommodated us with ALL of our requests. He… Read the full review on Google (opens in new tab)

Clinic's reply: Thank you, Claudia, for sharing your heartfelt experience with us during such a difficult time. We're honored to have been able to provide care and support for… Read it on Google (opens in new tab)
Sheila Merchant
From Google (opens in new tab)

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What's wrong with it?

The animal hospital is very clean.Dr Kelly Ray took great care with my senior cat Mama he is very caring , professional & went way & beyond to check her up. Thank you so much deeply appreciated doctor!!🙏❤️ View on Google (opens in new tab)

Clinic's reply: Hey Sheila, our team is dedicated to providing the best quality care, in a clean and well-maintained environment, and are glad to see you and your Mama got the… Read it on Google (opens in new tab)
charles smith
From Google (opens in new tab)

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What's wrong with it?

This place has changed his hand so many times that the quality of services got really bad their technicians don’t care upfront about taking care of the people the pets I went back to him after I left him for a while, figuring that and I’ll give him another shot and it’s just was… Read the full review on Google (opens in new tab)

Clinic's reply: Hello Charles, we understand your concerns about the changes you've noticed and the challenges you've faced with our service. It's important to us that both… Read it on Google (opens in new tab)
Jan Bidot
From Google (opens in new tab)

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What's wrong with it?

I want to sincerely thank the entire staff at East Orlando Animal Hospital for the compassion, professionalism, and kindness they showed our family during one of the most difficult moments we have ever experienced. We brought our 14-year-old baby to the hospital on August 24… Read the full review on Google (opens in new tab)

Clinic's reply: Dear Jan, Thank you for sharing your heartfelt experience with us during such a profoundly difficult time. We are truly touched by your kind words and are… Read it on Google (opens in new tab)
Yanet velazquez
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Clinic's reply: Hi Yanet, thank you for taking the time to leave us a rating. We pride ourselves on providing the best care, and we're disappointed you did not have a great… Read it on Google (opens in new tab)
Sasha Lim
From Google (opens in new tab)

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What's wrong with it?

I made a same-day appointment on Saturday, and was seen 2 hours later! Dr. Chandler and his team are great! Doc was very sweet with kitty, gentle and showed genuine compassion for her discomfort. Her prescribed her a shot and some meds. She didn’t even feel the antibiotic shot… Read the full review on Google (opens in new tab)

Stephen T.
From Yelp

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What's wrong with it?

This happened back in March, but I'm just now able to recount my experience. My dog Knox (14 1/2) was ready to go. He had been declining the past few weeks, and the night before it was evident he was ready. He used to love car rides, but over the previous year they made him… Read the full review on Yelp (opens in new tab)

Clinic's reply: Stephen, We are deeply sorry for the loss of Knox and for how difficult his final moments were for you. We understand that saying goodbye to a beloved pet is… Read it on Yelp (opens in new tab)

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