Retta
Star rating only, no written review.
Deerwood Animal Clinic
9968 Baymeadows Rd, Jacksonville, FL 32256Duval CountyFlorida premises permit active since 2018(veterinary premises permit VE5375)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 71 out of 100Real Vet ScoreMixedLikely 64–78 given the evidence#48 of 61 scored vets in Jacksonville How ranked4.4From 191 ratings across 2 sources4.6 on Google (opens in new tab) (157 reviews)3.7 on Yelp (opens in new tab) (34 reviews)Replies to 70% of Google and Yelp reviews, 3 of 5 negative ones (of 20 read)Down 13 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.60 | 157 | |
| Yelp | 3.70 | 34 |
- Star ratings, weighted: 4.44. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 4.11 from 18 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.38.
- What 13 reviews say about care: −0.10 stars.
- Result: 4.27 stars = 71 / 100. Based on many ratings.
What people paid
Amounts pet owners reported for Deerwood Animal Clinic.
Quoted in Google, Yelp and Facebook reviews
- Vaccines
- $100
- Something else
- $60
from 1 mention
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviewers frequently praise the clinic for its compassionate care, thorough medical evaluations, and high level of communication from the primary veterinarian. While most owners report positive experiences with the staff's attitude, there are isolated reports regarding specific administrative policies and service interactions.
Often praised
- Several reviewers praise Dr. Williams for being knowledgeable, patient, and compassionate.
- Multiple owners mention that the staff is friendly and helpful.
- Reviewers highlight clear communication and thorough discharge instructions.
Common concerns
- One reviewer reported a significant issue with clinic policies regarding upfront fees.
- A single review mentions an unsatisfactory experience regarding a late pickup of medication.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 80% positive, 20% negative, (10) mentions
- Explaining options
- 88% positive, 13% negative, (8) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Treatment results
- 100% positive, 0% negative, (4) mentions
From 13 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewMarcus Szamlewski
Star rating only, no written review.
Clinic's reply: We feel it is important to clarify the circumstances surrounding the end of our professional relationship.
The original version of the review your wife left… Read it on Google (opens in new tab)
Sylvia Szamlewski
UPDATE: After my husband and I shared our concerns about the communication and overall experience at this clinic, we were essentially cut off as clients. We received a written letter informing us that the clinic had decided to part ways with us, effective immediately. This was… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you for sharing your feedback. We take every client concern seriously and appreciate the opportunity to provide some clarification regarding the services… Read it on Google (opens in new tab)
Jessica Sulecki
Dr. Williams was the first vet I came to after relocating with my 12 year old Siamese cat. Soon after the first visit my cat was diagnosed with pancreatic cancer. I supported my cat for 8 months after the diagnosis, with daily medication, special diet, frequent emotional vet… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for sharing your experience and for your incredibly kind words. We are deeply honored that you trusted Dr. Williams and our team to care for… Read it on Google (opens in new tab)
Paul Porter
Dr. Williams is a great vet and loves all the pets she treats! View on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words! Dr. Williams truly has a passion for caring for pets and building lasting relationships with the families who love them… Read it on Google (opens in new tab)
Bob
Dr. Williams has been amazing with Hoodie. She is incredibly compassionate, patient, and thorough, and she identified several early health concerns, including his small kidneys and HCM, which allowed us to intervene early. We are so grateful for her care, empathy, and dedication… Read the full review on Google (opens in new tab)
Clinic's reply: Thank you so much for your kind words and trusting us with Hoodie's care. Your appreciation means the world to our team, and we know Dr. Williams will be… Read it on Google (opens in new tab)
73Summer Breeze
Star rating only, no written review.
Clinic's reply: Thank you for your review! We appreciate it 🐾
James Chapman
Star rating only, no written review.
Cuong Nguyen
Very happy to switch to this clinic. Everyone is very communicative and Dr. Williams is super thorough and great at giving discharge instructions. Thankful for catching a tumor on my dog that previous vet didn’t. View on Google (opens in new tab)
Clinic's reply: Thank you so much for this wonderful review! We're honored that you chose our clinic and thrilled that we could be part of your dog's care journey. Dr… Read it on Google (opens in new tab)
Annette Bowald
The whole team at Deerwood Animal Clinic are so special! My fur baby Precious went through a very rough event with many visits to the ER vet ECoVets (great team there too) and through it all Dr Williams and her team checked in and stayed beside us. Then when Precious would not… Read the full review on Google (opens in new tab)
Clinic's reply: 💙 Thank you for trusting us through such a difficult journey with Precious. Dr. Williams and our entire team are so invested in every patient, and we never… Read it on Google (opens in new tab)
Will
Star rating only, no written review.
Lisa Dieleman
Star rating only, no written review.
Dianna Clayton
Star rating only, no written review.
Kelly Loren
Not understanding their policies at all. I wanted to book an appointment, new client. Rabies distemper, the normal. Before I step on their property, before any services are provided, before I even see the waiting room I’m supposed to give them $100 over the phone. Never heard of… Read the full review on Google (opens in new tab)
Clinic's reply: We totally understand that paying for services before they happen can be a wild concept—like preordering concert tickets or reserving a hotel room. But in the… Read it on Google (opens in new tab)
Sharon Wright
Each person treated us with love and care. The staff went out of their way to assist me and my puppy. View on Google (opens in new tab)
Clinic's reply: We are so glad to hear that you and your puppy felt the love and care from our team. Your trust means so much to us, and we're here whenever you need us… Read it on Google (opens in new tab)
Work at Deerwood Animal Clinic? Claim this page to reply to member reviews, or print a review card for your front desk.