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Real Vet Reviews

Crystal Lake Animal Hospital

1400 W Sample Rd, Pompano Beach, FL 33064Broward County

Florida premises permit active since 2012(veterinary premises permit VE4321)Check with the state (opens in new tab)Matched to this clinic by address.

Real Vet Score 81 out of 100Real Vet ScoreGoodLikely 76–86 given the evidence#72 of 120 scored vets in Broward County How ranked4.6From 273 ratings across 2 sources4.7 on Google (opens in new tab) (254 reviews)3.9 on Yelp (opens in new tab) (19 reviews)Replies to 10% of Google and Yelp reviews, 2 of 3 negative ones (of 20 read)
How this score was calculated
Ratings fromAvgCount
Google4.70254
Yelp3.9019
  1. Star ratings, weighted: 4.64. Member reviews count 1.5×, 3× with a checked bill.
  2. Last 24 months: 4.35 from 20 reviews, blended in at 25%.
  3. Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.57.
  4. What 17 reviews say about care: −0.05 stars.
  5. Result: 4.52 stars = 81 / 100. Based on many ratings.
Read the full method

What pet owners say

Summary written by AI

Reviewers generally describe a welcoming environment with a professional and caring team. Several owners highlight the staff's patience and willingness to explain procedures in detail.

Often praised

  • Several reviewers mention friendly, compassionate, and patient staff.
  • Multiple reviewers report that the clinic is transparent about pricing and offers affordable options.
  • Some owners appreciate being allowed to remain in the room during examinations.

Common concerns

  • Two reviewers claim the facility prioritizes profit over animal care.

Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.

What reviews mention

Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).

Front desk and staff
92% positive, 8% negative, (12) mentions
Cost and billing
50% positive, 50% negative, (6) mentions
Gentle with pets
100% positive, 0% negative, (4) mentions
Explaining options
100% positive, 0% negative, (3) mentions

From 17 reviews read by AI. Topics mentioned fewer than 3 times are not shown.

Peter B
From Google (opens in new tab)

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What's wrong with it?

Dr. Melgey and everyone else has been amazing to work with. I’ve used them as my vet for years and wouldn’t hesitate to recommend them to anyone looking for a vet in the area. They are up front with pricing, explain test results and answer any questions I’ve had. View on Google (opens in new tab)

miss source
From Google (opens in new tab)

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What's wrong with it?

What a wonderful place, I went in with my baby recently and I had a great experience. The staff and the doctor were so sweet and patient. Thank you guys! 💓 View on Google (opens in new tab)

Nina Vandal
From Google (opens in new tab)

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What's wrong with it?

Crystal Lake Animal Hospital ✨️ You are the GOAT 🐐 🙌 My dog JJ has severe ear allergies 😢 and had an infection. What would have cost me over five hundred dollars at any other shit hospital, because doctors these days are about money and not actually about animal care... It… Read the full review on Google (opens in new tab)

Lynette Sutter Sutter
From Google (opens in new tab)

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What's wrong with it?

I can't believe my friend was crying. Her eyes out her cat cost two thousand twenty five hundred for teeth. And ashley was so nice in the beginning, and she turned into a monster. She wouldn't even let the cat at first stay overnight. Until we had to talk to the doctor. The… Read the full review on Google (opens in new tab)

cristina rocha
From Google (opens in new tab)

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What's wrong with it?

Amazing Dr.& Staff!I'm so glad to founded this wonderful Animal Hospital 🙏..I'm very recommend!Best team!Tku guys View on Google (opens in new tab)

Daniel Dias
From Google (opens in new tab)

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What's wrong with it?

A wonderful animal hospital with a friendly, caring, and professional team. They work hard to provide quality care and make every visit a positive experience. Happy to support a business that does so much for the community! View on Google (opens in new tab)

Small Business Lending Source
From Google (opens in new tab)

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What's wrong with it?

Such a great local animal hospital with a caring and welcoming team. You can tell they genuinely care about their patients and take pride in what they do. Definitely a place I’m happy to support and recommend! View on Google (opens in new tab)

Amber Kay
From Google (opens in new tab)

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What's wrong with it?

Crystal Lake Animal Hospital has a wonderful team that truly cares about the animals and families they serve. Everyone is friendly, professional, and dedicated to providing great care. Highly recommend supporting this local animal hospital! View on Google (opens in new tab)

Charo Merino
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Alberto Drummond
From Google (opens in new tab)

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What's wrong with it?

They are very kind to our pets and different from other places, they let us be in the room with them while they examine our pets! View on Google (opens in new tab)

Toni Bornelus
From Google (opens in new tab)

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What's wrong with it?

I have been taking our pitbull, Simba here for the past few years and the care we receive is always exceptional! From the moment we walk in from the receptionist to the techs and vet, they were so friendly and showed genuine care and concern. The staff treats him with so much… Read the full review on Google (opens in new tab)

ricardo garcia
From Google (opens in new tab)

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What's wrong with it?

Great staff at this location. The Dr and everyone else truly show their passion for animals. Unlike other places, they make an effort to help us in keeping costs down. Thanks again for looking after Kobi today! Highly recommend. View on Google (opens in new tab)

Aracely Urquia
From Google (opens in new tab)

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What's wrong with it?

Star rating only, no written review.

Bohdan Sheiko
From Google (opens in new tab)

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What's wrong with it?

The worst vet I had ever been. They don’t care about your animal, they care about money they can get from you! View on Google (opens in new tab)

Clinic's reply: We take feedback about patient care very seriously and are disappointed to read this. We strive to provide honest medical recommendations based on each pet’s… Read it on Google (opens in new tab)
Кто там? Что там?
From Google (opens in new tab)

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What's wrong with it?

The worst vet a had experience with. They will try to push you spend as much money as possible, even it’s something minor they’ll try to push to surgery. Don’t go there! View on Google (opens in new tab)

Clinic's reply: We take feedback about patient care very seriously and are disappointed to read this. We strive to provide honest medical recommendations based on each pet’s… Read it on Google (opens in new tab)

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