Nick Alteen
great Vet and super staff View on Google (opens in new tab)
Crossroads Vet Clinic
5987 Pine Ridge Rd, Naples, FL 34119Collier CountyFlorida premises permit active since 2006(veterinary premises permit VE3484)Check with the state (opens in new tab)Matched to this clinic by address.
Real Vet Score 61 out of 100Real Vet ScoreMixedLikely 51–70 given the evidence#26 of 26 scored vets in Naples How rankedBottom 10%4.3From 112 ratings across 2 sources4.4 on Google (opens in new tab) (96 reviews)3.6 on Yelp (opens in new tab) (16 reviews)Replies to 0% of Google and Yelp reviews, 0 of 4 negative ones (of 20 read)Down 17 points since September 2026
How this score was calculated
| Ratings from | Avg | Count |
|---|---|---|
| 4.40 | 96 | |
| Yelp | 3.60 | 16 |
- Star ratings, weighted: 4.29. Member reviews count 1.5×, 3× with a checked bill.
- Last 24 months: 3.82 from 17 reviews, blended in at 25%.
- Adjusted toward the all-clinic average (4.55) with the weight of 20 reviews: 4.23.
- What 15 reviews say about care: −0.21 stars.
- Result: 4.01 stars = 61 / 100. Based on a fair number of ratings.
What people paid
Amounts pet owners reported for Crossroads Vet Clinic.
Quoted in Google, Yelp and Facebook reviews
- Something else
- $350
- Sick or injured
- $444
from 1 mention
from 1 mention
As written by owners. Some may be estimates or part of a bill, and insurance isn't accounted for. What you pay depends on your pet's needs.
What pet owners say
Summary written by AIReviews for Crossroads Vet Clinic are polarized, with many owners praising the staff's kindness and surgical skills while others report significant issues with communication and treatment clarity.
Often praised
- Several reviewers praise the staff as kind, gentle, and professional.
- Multiple reviewers mention high-quality surgical care and anesthesia management.
- Some owners appreciate the clinic's ability to accommodate short-notice appointments.
Common concerns
- One reviewer reports a severe lack of communication regarding updates.
- A reviewer expressed frustration over high costs without receiving clear answers regarding their pet's condition.
Written by AI from the reviews (members' first, then the newest), Oct 25, 2026. It can be wrong: read the reviews for the full picture.
What reviews mention
Each review is read for the topics it talks about. Bars show how many of those mentions were positive (green, from the left) or negative (red, from the right).
- Front desk and staff
- 67% positive, 33% negative, (6) mentions
- Explaining options
- 20% positive, 80% negative, (5) mentions
- Gentle with pets
- 100% positive, 0% negative, (4) mentions
- Treatment results
- 50% positive, 50% negative, (4) mentions
From 15 reviews read by AI. Topics mentioned fewer than 3 times are not shown.
Reviews
Write a reviewMike Bender
Is always a great experience Crossroads Vet. They take awesome care of my pets. View on Google (opens in new tab)
Shelby Whit
It’s about the lack of communication , it is HORRIBLE! There’s NO communication whatsoever they ignored me basically . They don’t update for shit . I’m very big on communication. This company lacks it big time !!! View on Google (opens in new tab)
Erin Marfongella
My encounter with the staff was less than professional today. View on Google (opens in new tab)
Sigourney Marrero
After what happened to my dog at Crossroads Veterinary Clinic, I feel obligated to warn other pet owners. I had been bringing my French Bulldog to this clinic for years, and unfortunately the quality of care has declined dramatically over time. My most recent experience was… Read the full review on Google (opens in new tab)
Jonathan Broven
Star rating only, no written review.
Valeria Evs
This is real and honest review. If your pet have heart issues, this doctor is sure - there must be a murmur to put you diagnosed. Critical misdiagnosis — 18y old cat - my cat didn’t trust them from the first visit- they were first in his 18 years life who received scratches with… Read the full review on Google (opens in new tab)
Chloe Bowman
Star rating only, no written review.
jo alexandra
I would give them 10 stars if I could. In February, went to Dr Newman when my Mainecoon, Xen, was sick, because no one else would take me on such short notice. Unfortunately I was only able to take him there twice before he passed on, but Dr Newman and his team did anything and… Read the full review on Google (opens in new tab)
Tina Adams Stoffel
Nice clean office and friendly staff. They're helping me treat my senior dog who developed a disease. View on Google (opens in new tab)
Kristin Zouras
I wasn't going to post anything because everyone was very nice but felt I should say something to alert others. My cat was sick and they fit me in right away, even as a new patient (the reason for the extra star). Prior, we had been going to Harborside for 9 years. The part that… Read the full review on Google (opens in new tab)
Rachael Kaplan
Star rating only, no written review.
Lisa Mohn
Everything about this practice is top notch!! Got our pupper feeling better in no time! View on Google (opens in new tab)
Bill Korson
Dr. Newman and his staff are kind and gentle. They are also very responsive. View on Google (opens in new tab)
Andres Lopera
Star rating only, no written review.
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